Choosing the right Drip Email Marketing Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Customer.io and Braze. The critical question remains: Customer.io versus Braze - which is better? Customer.io offers robust features such as behavioral targeting, webhooks and customer segmentation while Braze has features like push notifications, in app messaging and sms messaging.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All Drip Email Marketing Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Drip Email Marketing

4.0

(2 Reviews)
Free Demo
Free Demo

Mobile Marketing

Write a Review
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Customer.io vs Braze with the following detailed pricing plan info. Customer.io comes in 4 packages: Growth, Small Business, Startup, Enterprise. On the other hand, Braze has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 100
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Customer.io and Braze based on their key features and functionalities to pick the right one for your business.

  • Behavioral Targeting
  • Webhooks
  • Customer Segmentation
  • Push Notifications
  • Customizable Templates
  • Sms Messaging
  • Automated Workflows
  • Api Access
  • Real Time Analytics
  • Campaign Management
  • Data Import/export
  • Reporting And Insights
  • In App Messaging
  • Dynamic Content
  • Audience Retargeting
View All Customer.io Features
  • Behavioral Targeting
  • Webhooks
  • Customer Segmentation
  • Push Notifications
  • Customizable Templates
  • Sms Messaging
  • Automated Workflows
  • Api Access
  • Real Time Analytics
  • Campaign Management
  • Data Import/export
  • Reporting And Insights
  • In App Messaging
  • Dynamic Content
  • Audience Retargeting
View All Braze Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Customer.io and Braze for better insights.

Customer.io Screenshot
eye icon

1/2

Customer.io Screenshot
View More
Customer.io Screenshot
eye icon

1/3

Customer.io Screenshot Customer.io Screenshot
View More

Ratings

Compare how Customer.io stacks up against Braze in terms of ratings and user experience. Select the Drip Email Marketing software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 4
Ease of Use
Ease of Use 4
Value for Money
Value for Money 4
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Customer.io Reviews

Awards

Customer.io and Braze have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Drip Email Marketing Software category.

Customer.io Award
Customer.io Award

User Reviews

Based on all the user reviews and ratings received by Customer.io and Braze in Drip Email Marketing Software category, we've provided an average user rating for each software below. Customer.io has 2 reviews while Braze has not received any reviews. Be the first one to write Braze review

No reviews yet. Be the first to review

Write a Review

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of Customer.io and Braze. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Customer.io and Braze work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Customer.io and Braze and learn how they operate. Explore the company name, its location, and more!

Company Name

Customer.io

Company Name

Braze

Headquarter

New York

FAQs

What are the key features of Customer.io and Braze?

Key features of Customer.io include customer segmentation, behavioral targeting, email personalization, a/b testing, automated workflows, real time analytics, while Braze offers features, such as push notifications, in app messaging, email campaigns, sms messaging.

For what other purposes can Customer.io and Braze be used?

Apart from being a Drip Email Marketing software, Customer.io can be used as a campaign management software, email marketing software, drip email marketing software and marketing automation software, while Braze can be utilized as a customer engagement software and marketing automation software.

Customer.io and Braze cater to which types of businesses?

Customer.io is suitable for Startups, Enterprises & SMBs, whereas Braze is suitable for Startups, SMBs, Mid-Market & Enterprises.

Do Customer.io and Braze offer a free trial?

Customer.io provides a free trial, while Braze doesn’t offer free trial.

What level of customer support can I expect from Customer.io and Braze?

Customer.io provides customer support over various channels including phone and email, and Braze provides customer support over phone, email, tickets and more.

Customer.io

Free Demo
Still Confused to find the best software?