Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Drift vs. LiveChat all in one place to simplify your decision-making process. Drift is rated 4.7 while LiveChat is rated 4.7.

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List of All Marketing Automation Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Marketing Automation

4.7

(3 Reviews)
Free Demo
Free Demo

Live Chat

4.7

(6 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Drift vs LiveChat with the following detailed pricing plan info. Drift comes in 4 packages: Free, Starter, Pro, Enterprise. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 20
Per Agent/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Drift and LiveChat based on their key features and functionalities to pick the right one for your business.

  • Affiliate Management
  • Lead Scoring
  • Marketing Automation
  • Analytics And Reporting
  • CRM Integration
  • Marketing Analytics
  • Conversational Marketing
  • Content Management System
  • Account Based Marketing
  • Drift Video
  • Chatbots
  • Mobile Optimization
  • Drift Intel
  • Channel Management
  • Contact Management
View All Drift Features
  • Affiliate Management
  • Lead Scoring
  • Marketing Automation
  • Analytics And Reporting
  • CRM Integration
  • Marketing Analytics
  • Conversational Marketing
  • Content Management System
  • Account Based Marketing
  • Drift Video
  • Chatbots
  • Mobile Optimization
  • Drift Intel
  • Channel Management
  • Contact Management
View All LiveChat Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Drift and LiveChat for better insights.

Ratings

Compare how Drift stacks up against LiveChat in terms of ratings and user experience. Select the Marketing Automation software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 3.7
Customer Support
Customer Support 4.3
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Drift Reviews
Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All LiveChat Reviews

Awards

Drift and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Drift Award
Drift Award

User Reviews

Based on all the user reviews and ratings received by Drift and LiveChat in Marketing Automation Software category, we've provided an average user rating for each software below. Drift has 3 reviews while LiveChat has 6 reviews

Pros

Their user-friendly platform, always helpful customer support, and easy-to-design playbooks.

Posted by - Piyush Narayan Ray

Cons

Pricing can be in the more affordable range. Integrations should also include Zoho CRM.

Posted by - Piyush Narayan Ray

View All Drift Reviews

Pros

The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.

Posted by - Rebecca Elugbaju

Cons

Livechat has performed so well. I have had no bad experiences with this program, likewise my company.

Posted by - Rebecca Elugbaju

View All LiveChat Reviews

Specifications

Check out the specifications of Drift and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Drift and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Drift and LiveChat and learn how they operate. Explore the company name, its location, and more!

Company Name

Drift.com, Inc

Headquarter

Boston

Company Name

LiveChat Inc.

Headquarter

Boston

FAQs

What level of customer support can I expect from Drift and LiveChat?

Drift provides customer support over various channels including phone, email, live support and tickets, and LiveChat provides customer support over phone, email, live support and more.

For what other purposes can Drift and LiveChat be used?

Apart from being a Marketing Automation software, Drift can be used as a sales management software, live chat software, customer engagement software and lead generation software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.

Which mobile platforms do Drift and LiveChat support?

Drift and LiveChat both support Android and IOS.

What are the key features of Drift and LiveChat?

Key features of Drift include conversational marketing, chatbots, live chat, email marketing, lead routing, account based marketing, while LiveChat offers features, such as chat widget customization, canned responses, file sharing, chat transfer.

Which is the better option between Drift and LiveChat?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Drift.

Drift

Free Demo
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