Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Drift vs. LiveChat all in one place to simplify your decision-making process. Drift is rated 4.7 while LiveChat is rated 4.7.
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List of All Marketing Automation SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Drift vs LiveChat with the following detailed pricing plan info. Drift comes in 4 packages: Free, Starter, Pro, Enterprise. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Drift and LiveChat based on their key features and functionalities to pick the right one for your business.
- Affiliate Management
- Lead Scoring
- Marketing Automation
- Analytics And Reporting
- CRM Integration
- Marketing Analytics
- Conversational Marketing
- Content Management System
- Account Based Marketing
- Drift Video
- Chatbots
- Mobile Optimization
- Drift Intel
- Channel Management
- Contact Management
- Affiliate Management
- Lead Scoring
- Marketing Automation
- Analytics And Reporting
- CRM Integration
- Marketing Analytics
- Conversational Marketing
- Content Management System
- Account Based Marketing
- Drift Video
- Chatbots
- Mobile Optimization
- Drift Intel
- Channel Management
- Contact Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Drift and LiveChat for better insights.
Awards
Drift and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.


User Reviews
Based on all the user reviews and ratings received by Drift and LiveChat in Marketing Automation Software category, we've provided an average user rating for each software below. Drift has 3 reviews while LiveChat has 6 reviews
Pros
Their user-friendly platform, always helpful customer support, and easy-to-design playbooks.
Posted by - Piyush Narayan Ray
Cons
Pricing can be in the more affordable range. Integrations should also include Zoho CRM.
Posted by - Piyush Narayan Ray
Pros
The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.
Posted by - Rebecca Elugbaju
Cons
Livechat has performed so well. I have had no bad experiences with this program, likewise my company.
Posted by - Rebecca Elugbaju
Specifications
Check out the specifications of Drift and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Drift and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Drift and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Drift and LiveChat and learn how they operate. Explore the company name, its location, and more!
Drift.com, Inc
Boston
LiveChat Inc.
Boston
Alternatives
FAQs
What level of customer support can I expect from Drift and LiveChat?
Drift provides customer support over various channels including phone, email, live support and tickets, and LiveChat provides customer support over phone, email, live support and more.
For what other purposes can Drift and LiveChat be used?
Apart from being a Marketing Automation software, Drift can be used as a sales management software, live chat software, customer engagement software and lead generation software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.
Which mobile platforms do Drift and LiveChat support?
Drift and LiveChat both support Android and IOS.
What are the key features of Drift and LiveChat?
Key features of Drift include conversational marketing, chatbots, live chat, email marketing, lead routing, account based marketing, while LiveChat offers features, such as chat widget customization, canned responses, file sharing, chat transfer.
Which is the better option between Drift and LiveChat?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Drift.
Drift