Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Drift vs. Salesforce Service Cloud all in one place to simplify your decision-making process. Drift is rated 4.7 while Salesforce Service Cloud is rated 5.0.
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List of All Marketing Automation Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Drift vs Salesforce Service Cloud with the following detailed pricing plan info. Drift comes in 4 packages: Free, Starter, Pro, Enterprise. On the other hand, Salesforce Service Cloud comes in 4 packages: Salesforce Essentials, Lightning Professional, Lightning Enterprise, Lightning Unlimited.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Drift and Salesforce Service Cloud based on their key features and functionalities to pick the right one for your business.
- Affiliate Management
- Drift Intel
- Conversational Marketing
- Multilingual Support
- Email Integration
- Channel Management
- Analytics
- Visitor Intelligence
- Lead Routing
- Lead Management
- Third Party Integrations
- Contact Management
- Sales Engagement
- Marketing Analytics
- Marketing Automation
- Affiliate Management
- Drift Intel
- Conversational Marketing
- Multilingual Support
- Email Integration
- Channel Management
- Analytics
- Visitor Intelligence
- Lead Routing
- Lead Management
- Third Party Integrations
- Contact Management
- Sales Engagement
- Marketing Analytics
- Marketing Automation
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Drift and Salesforce Service Cloud for better insights.
Awards
Drift and Salesforce Service Cloud have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.
User Reviews
Based on all the user reviews and ratings received by Drift and Salesforce Service Cloud in Marketing Automation Software category, we've provided an average user rating for each software below. Drift has 3 reviews while Salesforce Service Cloud has 3 reviews
Pros
Its customizable & interface
Posted by - Shravan Tomar
Pros
Their user-friendly platform, always helpful customer support, and easy-to-design playbooks.
Posted by - Piyush Narayan Ray
Cons
Does not connect to Facebook Messenger, and the price per user is a little high.
Posted by - Anthony Raitani
Cons
Pricing can be in the more affordable range. Integrations should also include Zoho CRM.
Posted by - Piyush Narayan Ray
Pros
Single source of truth for support.
Posted by - Garima Kashyap
Pros
Salesforce Service Cloud has the ability to integrate all the data into one place, which helps in tracking and consolidation.
Posted by - Aditya Sethi
Cons
Overall, the product is the best of its kind; I just feel the licensing cost is a little more.
Posted by - Ankit
Cons
Product is pricey compared to market competitors.
Posted by - Aditya Sethi
Specifications
Check out the specifications of Drift and Salesforce Service Cloud. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Drift and Salesforce Service Cloud work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Drift and Salesforce Service Cloud and learn how they operate. Explore the company name, its location, and more!
Drift.com, Inc
Boston
SalesForce Inc.
California
Alternatives
FAQs
Which mobile platforms do Drift and Salesforce Service Cloud support?
Drift supports Android and IOS, while Salesforce Service Cloud supports Android and IOS.
Drift and Salesforce Service Cloud cater to which types of businesses?
Drift is suitable for Startups, SMBs & Enterprises, whereas Salesforce Service Cloud is suitable for Startups, Enterprises & SMBs.
What are the key features of Drift and Salesforce Service Cloud?
Key features of Drift include conversational marketing, chatbots, live chat, email marketing, lead routing, account based marketing, while Salesforce Service Cloud offers features, such as case management, service console, knowledge base, omni channel routing.
Do Drift and Salesforce Service Cloud offer a free trial?
Yes, Drift and Salesforce Service Cloud provide a free trial to its users.
Which is the better option between Drift and Salesforce Service Cloud?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Salesforce Service Cloud has an advantage over Drift.
Drift
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