In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus Ameyo Contact Center. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while Ameyo Contact Center is rated 5.0.
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All Cloud Telephony Software Products ›››Plans and Pricing
Compare pricing of Exotel vs Ameyo Contact Center with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, Ameyo Contact Center has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and Ameyo Contact Center for better insights.
Awards
Exotel and Ameyo Contact Center have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Exotel and Ameyo Contact Center. You can purchase Exotel with Per 3 Months payment plans. Whereas, Information related to the payment plans of Ameyo Contact Center is unavailable. Exotel provides a free trial whereas, Ameyo Contact Center does not provide a free trial.
Free Trial
Yearly
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and Ameyo Contact Center based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
CRM
CRM integration
Knowledge Management
Multiuser Login & Role-based access control
Performance Management
SMS
Appointment Management
Call Center
Quality Management
Mobile App
Contact Management
Call Routing
API Integration
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
VoIP
Call Logging
Mobile Access
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Overall Ratings
Compare how Exotel stacks up against Ameyo Contact Center in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Exotel and Ameyo Contact Center in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while Ameyo Contact Center has 2 reviews
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Highly recommended for any organization who dialing daily basics
Pros
I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world.
Cons
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP"
One of the best VoIP services that is affordable and simple to use
Pros
OpenPhone's text messaging services are on par with, if not better than, the standard text services I personally use. For someone like me who needs to communicate with my US clients on a regular basis, this is incredibly convenient.
Cons
Sometimes, when files are shared through text, it takes an unusually long time to receive them.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. Ameyo Contact Center is available on Windows, MacOs desktop platforms.
Web App
Windows
MacOs
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with Ameyo Contact Center. Exotel offers Email, Phone, Training and Tickets to its customers, while Ameyo Contact Center provides Email, Phone, Live Support and Tickets.
phone
tickets
training
phone
live support
tickets
phone
live support
tickets
Languages Supported
Exotel and Ameyo Contact Center are supported in the following languages.
English
Hindi
English
English
Typical Customer
The target customer base of Exotel vs Ameyo Contact Center is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Exotel and Ameyo Contact Center integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
Hubspot
Freshdesk
Shopify
Zendesk
Google Hangouts
Zoho Desk
Zoho CRM
Truecaller
Zoho Bigin
Leadsquared
Salesforce
Kapture CRM
Clevertap
Zendesk
Freshworks
Microsoft Dynamics
ZOHO CRM
Leadsquared
SugarCRM
Gong
Google contacts
HubSpot
Salesforce
Slack
Webhooks
Zapier
Video
To gain a better understanding of how these Exotel and Ameyo Contact Center work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and Ameyo Contact Center and learn how they operate. Explore the company name, its location, and more!