In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus CallHippo. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while CallHippo is rated 4.8.

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Exotel and CallHippo for better insights.

Awards

Exotel and CallHippo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Exotel Award
Exotel Award

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Payment Type

Below is the comparison of the starting price and payment method of Exotel and CallHippo. You can purchase Exotel with Per 3 Months payment plans. Whereas, CallHippo provides User/Month payment plans. Exotel provides a free trial whereas, CallHippo does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between Exotel and CallHippo based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

Read More

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Employee Self Service Management

Knowledge Management

Applicant tracking

Employee Management

Employee Scheduling

Project Planning

Billing & Invoicing

360 Degree Feedback

Feedback Management

Dashboard

Strategic Planning

Activity Tracking

Approval Process Control

Alerts/Notifications

Forms Management

Succession Planning

Feedback Collection

Group Management

Access Controls/Permissions

Account Management

Read More

User Ratings

Based on all the user reviews and ratings received by Exotel and CallHippo in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while CallHippo has 68 reviews

Soumya

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

Read all 5 reviews

Sanjog Dhanvijay

Communication Made Easy with CallHippo

Pros

CallHippo seamlessly integrates with various business tools and CRM systems.

Cons

To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.

Read all 68 reviews

Danish com laib

rewio aout gym insight

Pros

More impressive, most impressive ATS Tyres are based in the UK and are affiliated to the European company Euromaster. ATS will provide tyres for a wide range of vehicles both domestic and commercial.

Cons

ATS Tyres are based in the UK and are affiliated to the European company Euromaster. ATS will provide tyres for a wide range of vehicles both domestic and commercial.

Read all 1 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms.

Web App

Web App

IOS

Android

Web App

Windows

Plans and Pricing

Compare pricing of Exotel vs CallHippo with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, CallHippo comes in 3 packages: Bronze, Silver, Platinum.

Micro

USD 77

Per 3 Months

3,000 Rental

2,555 Credits (1 cr=1 )

1 Exophone

2 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Believer

USD 278

Per 12 Months

10,499 Rental

9,500 Credits (1 cr=1 )

2 Exophones

6 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Influencer

USD 694

Per 12 Months

10,499 Rental

39,000 Credits (1 cr=1 )

10 Exophones

Unlimited Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Bronze

USD 20

User/Month

Everything in Basic +

Free Number

Forward-to-device

SMS

Voicemail

Teams

SDAP : Patent Pending Technology

Soft Phone

Stand-Alone Dialer

Smart Dashboard

iOS and Android App

Call-Hold with Custom Music

Call Anywhere in the World

Call From any Number

Auto Switch

Call Forward ID

Voicemail Transcription

Voicemail Custom Greeting

Contact Management

Click-to-Call Chrome Extension

Chrome & App Notification

Last Called By

Media Matrics

Number Porting

Blacklist

Smart Switch

Unlimited Concurrent Calls

Ring All Devices

Set Default Number

Business Hours

Email notification for SMS and Voicemail

Global Connect

Country Blocking

User Rights

Call Logs

Data Records: 6 months

Pipedrive

Zoho

Intercom

Zendesk

Freshdesk

HubSpot

Slack

90+ business tools app and integrations

Knowledge Base

24/7 Chat Support

Email Support

Phone Support

Help center access

Get Pricing

Silver

USD 30

User/Month

Everything in Bronze +

Unlimited Incoming Calls

Call Recording

IVR

Live Call

Call Queuing

User Working Hours

Call Reminder

After Call Work

Internal Team Calling

Call Cascading

Holiday Routing

Call Scribe

Feedback for Calls

Intelligent Reports/Analytics

Gamification

Per Min Call expense limit

Blacklist

3-Digit Editable Extension

Working Hours per User

After Call Work

Internal Team calling

On Call Notes

Customised Welcome Message

Multi-lingual IVR

Intelligent Reports/Analytics

Dynamic Number Insertion

Rest API

Data Records: Life Time

Get Pricing

Platinum

USD 35

User/Month

Everything in Silver +

Power Dialer

Call Transfer

3 Way Calling

Call Barging

Route to External Number

Custom Caller ID

Forward to Multiple Device

Volume Discounts

Pause-Resume Recording

Call Whisper

Forward to Multiple device

Warm and Blind Transfer

Route to External Number

Conference calls (3 way calling)

Get Pricing
Compare Price Quotes

Customer Support

The quality and timeliness of support are important parameters when comparing Exotel with CallHippo. Exotel offers Email, Phone, Training and Tickets to its customers, while CallHippo provides Email, Phone, Live Support, Training and Tickets.

phone

email

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Exotel and CallHippo are supported in the following languages.

English

Hindi

English

English

Typical Customer

The target customer base of Exotel vs CallHippo is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Exotel and CallHippo work, you can check out the videos below. Browse through the videos and make the right choice.

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