In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus CallHippo. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while CallHippo is rated 4.8.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and CallHippo for better insights.
Awards
Exotel and CallHippo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Exotel and CallHippo. You can purchase Exotel with Per 3 Months payment plans. Whereas, CallHippo provides User/Month payment plans. Exotel provides a free trial whereas, CallHippo does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and CallHippo based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
Employee Self Service Management
Knowledge Management
Applicant tracking
Employee Management
Employee Scheduling
Project Planning
Billing & Invoicing
360 Degree Feedback
Feedback Management
Dashboard
User Ratings
Based on all the user reviews and ratings received by Exotel and CallHippo in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while CallHippo has 68 reviews
Soumya
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Sanjog Dhanvijay
Communication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Danish com laib
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Pros
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Cons
ATS Tyres are based in the UK and are affiliated to the European company Euromaster. ATS will provide tyres for a wide range of vehicles both domestic and commercial.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms.
Web App
Web App
IOS
Android
Web App
Windows
Plans and Pricing
Compare pricing of Exotel vs CallHippo with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, CallHippo comes in 3 packages: Bronze, Silver, Platinum.
Micro
USD 77
Per 3 Months
3,000 Rental
2,555 Credits (1 cr=1 )
1 Exophone
2 Agents
Unlimited Channels
Multi-level IVR
Believer
USD 278
Per 12 Months
10,499 Rental
9,500 Credits (1 cr=1 )
2 Exophones
6 Agents
Unlimited Channels
Multi-level IVR
Influencer
USD 694
Per 12 Months
10,499 Rental
39,000 Credits (1 cr=1 )
10 Exophones
Unlimited Agents
Unlimited Channels
Multi-level IVR
Bronze
USD 20
User/Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
Teams
SDAP : Patent Pending Technology
Soft Phone
Stand-Alone Dialer
Smart Dashboard
iOS and Android App
Call-Hold with Custom Music
Call Anywhere in the World
Call From any Number
Auto Switch
Call Forward ID
Voicemail Transcription
Voicemail Custom Greeting
Contact Management
Click-to-Call Chrome Extension
Chrome & App Notification
Last Called By
Media Matrics
Number Porting
Blacklist
Smart Switch
Unlimited Concurrent Calls
Ring All Devices
Set Default Number
Business Hours
Email notification for SMS and Voicemail
Global Connect
Country Blocking
User Rights
Call Logs
Data Records: 6 months
Pipedrive
Zoho
Intercom
Zendesk
Freshdesk
HubSpot
Slack
90+ business tools app and integrations
Knowledge Base
24/7 Chat Support
Email Support
Phone Support
Help center access
Silver
USD 30
User/Month
Everything in Bronze +
Unlimited Incoming Calls
Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Internal Team Calling
Call Cascading
Holiday Routing
Call Scribe
Feedback for Calls
Intelligent Reports/Analytics
Gamification
Per Min Call expense limit
Blacklist
3-Digit Editable Extension
Working Hours per User
After Call Work
Internal Team calling
On Call Notes
Customised Welcome Message
Multi-lingual IVR
Intelligent Reports/Analytics
Dynamic Number Insertion
Rest API
Data Records: Life Time
Platinum
USD 35
User/Month
Everything in Silver +
Power Dialer
Call Transfer
3 Way Calling
Call Barging
Route to External Number
Custom Caller ID
Forward to Multiple Device
Volume Discounts
Pause-Resume Recording
Call Whisper
Forward to Multiple device
Warm and Blind Transfer
Route to External Number
Conference calls (3 way calling)
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with CallHippo. Exotel offers Email, Phone, Training and Tickets to its customers, while CallHippo provides Email, Phone, Live Support, Training and Tickets.
phone
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Exotel and CallHippo are supported in the following languages.
English
Hindi
English
English
Typical Customer
The target customer base of Exotel vs CallHippo is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Exotel and CallHippo work, you can check out the videos below. Browse through the videos and make the right choice.
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