Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Exotel vs. CallHippo all in one place to simplify your decision-making process. Exotel is rated 4.4 while CallHippo is rated 4.8.
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Plans and Pricing
Compare pricing of Exotel vs CallHippo with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, CallHippo comes in 4 packages: Basic, Bronze, Professional, Ultimate.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Exotel and CallHippo based on their key features and functionalities to pick the right one for your business.
- Sms Integration
- Virtual Numbers
- Call Analytics
- Email Marketing / Sms Marketing
- Ivr And Dial Groups
- Missed Call Service
- Ivr System
- Multiple Extension
- Call Recording
- Api Integration
- Call Tracking
- Smart Call Tracking
- Call Masking
- Sms
- Lead Management
- Sms Integration
- Virtual Numbers
- Call Analytics
- Email Marketing / Sms Marketing
- Ivr And Dial Groups
- Missed Call Service
- Ivr System
- Multiple Extension
- Call Recording
- Api Integration
- Call Tracking
- Smart Call Tracking
- Call Masking
- Sms
- Lead Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and CallHippo for better insights.
Awards
Exotel and CallHippo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
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User Reviews
Based on all the user reviews and ratings received by Exotel and CallHippo in Call Center Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while CallHippo has 72 reviews
Pros
Im using a lot of things because of my job duties, which perfectly integrate with my CRM tools, reporting daily reports, real-time to maintain the service level, and updating the dialer for the outbound/inbound campaign. There is a great part of the reporting and all the required data to manage the service level. Recordings can be easily shared with a secure method. The best part, if I can say, is we use Ameyo anywhere in the whole world.
Posted by - Aman Kumar
Pros
It has helped us manage our calls in the best possible and effective way.
Posted by - Soumya
Cons
Real-time monitor is best in this, and pacing works very well.
Posted by - Alok
Cons
There is no free trial session available.
Posted by - Kiran
Pros
CallHippo is a real-time call analytics tool providing details about the caller, call quality, and time duration, while call recording automatically records calls and conversations during a campaign for managers to listen to from their dashboard.
Posted by - Pallavi
Pros
It is a great product offering various services for a business. It offers plans based on the requirements of the organization.
Posted by - Parag
Cons
Would suggest providing a multilingual option in the call scribe feature; currently, it is available only in English.
Posted by - Pranshu Srivastava
Cons
CallHippo is very user-friendly and provides high-quality connectivity.
Posted by - Vishal Prasad
Specifications
Check out the specifications of Exotel and CallHippo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Exotel and CallHippo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
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Company Details
Get insight into the company details Exotel and CallHippo and learn how they operate. Explore the company name, its location, and more!
Exotel Techcom Pvt Ltd
Bangalore
Alternatives
FAQs
For what other purposes can Exotel and CallHippo be used?
Apart from being a Call Center software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while CallHippo can be utilized as a call recording software, call tracking software and predictive dialer software.
What are the key features of Exotel and CallHippo?
Key features of Exotel include virtual numbers, ivr system, call recording, sms integration, call analytics, call forwarding, while CallHippo offers features, such as call recording, call analytics, interactive voice response (ivr), call queuing.
Exotel and CallHippo cater to which types of businesses?
Exotel and CallHippo both cater to Startups, SMBs, Mid-Market & Enterprises.
Do Exotel and CallHippo offer a free trial?
Yes, Exotel and CallHippo provide a free trial to its users.
What level of customer support can I expect from Exotel and CallHippo?
Exotel provides customer support over various channels including phone, email, tickets and training, and CallHippo provides customer support over phone, email, live support and more.
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