In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus CloudTalk. To get better insight, here’s how users have rated these products. Exotel is rated 4.4 while CloudTalk is rated 4.8.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Exotel vs CloudTalk with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, CloudTalk comes in 3 packages: Starter, Essential, Expert.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Exotel and CloudTalk based on their key features and functionalities to pick the right one for your business.
- Call Forwarding
- Ivr System
- Call Queuing
- Multiple Extension
- Api Integration
- Multi Level Ivr
- Virtual Numbers
- Number Masking
- Ivr And Dial Groups
- Multiuser Login & Role Based Access Control
- Complete Messaging Platform
- Click To Call
- Voicemail
- Customisable Welcome Greeting
- Sms
- Call Forwarding
- Ivr System
- Call Queuing
- Multiple Extension
- Api Integration
- Multi Level Ivr
- Virtual Numbers
- Number Masking
- Ivr And Dial Groups
- Multiuser Login & Role Based Access Control
- Complete Messaging Platform
- Click To Call
- Voicemail
- Customisable Welcome Greeting
- Sms
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and CloudTalk for better insights.
Awards
Exotel and CloudTalk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Exotel and CloudTalk in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while CloudTalk has 46 reviews
Pros
Im using a lot of things because of my job duties, which perfectly integrate with my CRM tools, reporting daily reports, real-time to maintain the service level, and updating the dialer for the outbound/inbound campaign. There is a great part of the reporting and all the required data to manage the service level. Recordings can be easily shared with a secure method. The best part, if I can say, is we use Ameyo anywhere in the whole world.
Posted by - Aman Kumar
Pros
It has helped us manage our calls in the best possible and effective way.
Posted by - Soumya
Cons
Real-time monitor is best in this, and pacing works very well.
Posted by - Alok
Cons
There is no free trial session available.
Posted by - Kiran
Pros
Efficiency and effectiveness, easy to navigate and track the job, definitely improved our way of working and led to a higher level of service provided for our customers.
Posted by - Patricia
Pros
Very easy and good to use.
Posted by - Natalia
Cons
There is nothing to say from my side. We have had an overall positive experience.
Posted by - Kristian
Cons
The customer support: The staff is very involved, hands-on, and helpful.
Posted by - Michael Davis
Specifications
Check out the specifications of Exotel and CloudTalk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Exotel and CloudTalk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these Exotel and CloudTalk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and CloudTalk and learn how they operate. Explore the company name, its location, and more!
Exotel Techcom Pvt Ltd
Bangalore
CloudTalk
Alternatives
FAQs
Exotel and CloudTalk cater to which types of businesses?
Exotel is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas CloudTalk is suitable for Freelancer, Startups & SMBs.
Which integrations are supported by Exotel and CloudTalk?
Exotel integrates seamlessly with Bigin by Zoho CRM, Bitrix24, CleverTap, EngageBay, Freshdesk & Google Hangouts, while CloudTalk offers compatibility with Healcon Practice.
Which is the better option between Exotel and CloudTalk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, CloudTalk has an advantage over Exotel.
For what other purposes can Exotel and CloudTalk be used?
Apart from being a Cloud Telephony software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while CloudTalk can be utilized as a call recording software, call tracking software and predictive dialer software.
Do Exotel and CloudTalk offer a free trial?
Yes, Exotel and CloudTalk provide a free trial to its users.
CloudTalk
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