In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus MCUBE. To get better insight, here’s how users have rated these products. Exotel is rated 4.4 while MCUBE is rated 4.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Exotel vs MCUBE with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, MCUBE has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Exotel and MCUBE based on their key features and functionalities to pick the right one for your business.
- Multiuser Login & Role Based Access Control
- Sms
- Call Routing
- Call Conferencing
- Lead Management
- Customisable Welcome Greeting
- Multi Level Ivr
- Sms Integration
- Call Masking
- Voicemail
- Call Logs
- Number Masking
- Smart Call Tracking
- Multiple Extension
- CRM Integration
- Multiuser Login & Role Based Access Control
- Sms
- Call Routing
- Call Conferencing
- Lead Management
- Customisable Welcome Greeting
- Multi Level Ivr
- Sms Integration
- Call Masking
- Voicemail
- Call Logs
- Number Masking
- Smart Call Tracking
- Multiple Extension
- CRM Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and MCUBE for better insights.
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Awards
Exotel and MCUBE have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Exotel and MCUBE in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while MCUBE has 7 reviews
Pros
It has helped us manage our calls in the best possible and effective way.
Posted by - Soumya
Pros
Im using a lot of things because of my job duties, which perfectly integrate with my CRM tools, reporting daily reports, real-time to maintain the service level, and updating the dialer for the outbound/inbound campaign. There is a great part of the reporting and all the required data to manage the service level. Recordings can be easily shared with a secure method. The best part, if I can say, is we use Ameyo anywhere in the whole world.
Posted by - Aman Kumar
Cons
There is no free trial session available.
Posted by - Kiran
Cons
If we can go for the improvement section, then the screen recording feature is not available. Auto-call time is not shown when voice is ON. Low internet speed connections take so much time to load the page, and this might cause some issues like HANG-UP.
Posted by - Aman Kumar
Pros
Ease of use and excellent response from the support team.
Posted by - Shishir Jha
Pros
Great support, reliable, easy to use, and MCube works as a partner instead of a vendor.
Posted by - Picku
Cons
The caller number sometimes shows wrong. When we answer the call from the same number, sometimes its getting forwarded to a different agent.
Posted by - Naveen N
Cons
They can bring more innovations and communicate with the client.
Posted by - Picku
Specifications
Check out the specifications of Exotel and MCUBE. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Exotel and MCUBE. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and MCUBE work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Exotel and MCUBE and learn how they operate. Explore the company name, its location, and more!
Exotel Techcom Pvt Ltd
Bangalore
VMC Technologies
Bangalore
Alternatives
FAQs
What are the key features of Exotel and MCUBE?
Key features of Exotel include virtual numbers, ivr system, call recording, sms integration, call analytics, call forwarding, while MCUBE offers features, such as call tracking, ivr system, call recording, virtual numbers.
For what other purposes can Exotel and MCUBE be used?
Apart from being a Cloud Telephony software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while MCUBE can be utilized as a call recording software, cloud telephony software and call center software.
Exotel and MCUBE cater to which types of businesses?
Exotel and MCUBE both cater to Startups, SMBs, Mid-Market & Enterprises.
Do Exotel and MCUBE offer a free trial?
Exotel provides a free trial, while MCUBE doesn’t offer free trial.
Which is the better option between Exotel and MCUBE?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, MCUBE has an advantage over Exotel.
Exotel
