In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus MCUBE. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while MCUBE is rated 4.0.
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All Cloud Telephony Software Products ›››Plans and Pricing
Compare pricing of Exotel vs MCUBE with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, MCUBE has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and MCUBE for better insights.
Awards
Exotel and MCUBE have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Exotel and MCUBE. You can purchase Exotel with Per 3 Months payment plans. Whereas, Information related to the payment plans of MCUBE is unavailable. Exotel provides a free trial whereas, MCUBE does not provide a free trial.
Free Trial
Yearly
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and MCUBE based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
CRM integration
SMS
Call Center
Mobile App
Lead Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Multiple Extension
Contact Management
Call Routing
Call Recording
Call Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
VoIP
Call Logging
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Overall Ratings
Compare how Exotel stacks up against MCUBE in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Exotel and MCUBE in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while MCUBE has 7 reviews
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Small scale IVR calling
Pros
Call forwarding is working good. The GUI is also quite impressive. Supports multiple integrations.
Cons
The caller number sometimes showing wrong. When we answer the call from the same number, sometimes its getting forwarded to the different agent.
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. MCUBE is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
Web App
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with MCUBE. Exotel offers Email, Phone, Training and Tickets to its customers, while MCUBE provides Email, Phone and Live Support.
phone
tickets
training
phone
live support
phone
live support
tickets
training
Languages Supported
Exotel and MCUBE are supported in the following languages.
English
Hindi
English
English
Typical Customer
The target customer base of Exotel vs MCUBE is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
Enterprises
SMEs
Integrations
Find out which tools Exotel and MCUBE integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
Hubspot
Freshdesk
Shopify
Zendesk
Google Hangouts
Zoho Desk
Zoho CRM
Truecaller
Zoho Bigin
Leadsquared
Salesforce
Kapture CRM
Clevertap
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and MCUBE work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and MCUBE and learn how they operate. Explore the company name, its location, and more!