In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus RingCentral. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while RingCentral is rated 4.0.
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All Cloud Telephony Software Products ›››Plans and Pricing
Compare pricing of Exotel vs RingCentral with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, RingCentral comes in 3 packages: Core, Advanced, Ultra.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and RingCentral for better insights.
Awards
Exotel and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Exotel and RingCentral. You can purchase Exotel with Per 3 Months payment plans. Whereas, RingCentral provides User/Month payment plans. Exotel provides a free trial whereas, RingCentral does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and RingCentral based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Reporting
Mobile Access
Call Transfer
Voicemail
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Overall Ratings
Compare how Exotel stacks up against RingCentral in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Exotel and RingCentral in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while RingCentral has 1 review
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
services of grasshopper
Pros
Grasshopper is aimed at small to midsize businesses (SMB). In that space, it's a solid contender with a good feature set, solid mobility support, and a decent price point
Cons
Grasshopper has limited ‘rendering’ capabilities, but we can control simple settings like colour, specular colour, transparency, etc. An example in the video shows colourizing panels regarding the z coordinate of the panel centre i think personally you should improve video conferencing
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with RingCentral. Exotel offers Email, Phone, Training and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.
phone
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Exotel and RingCentral are supported in the following languages.
English
Hindi
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
English
Typical Customer
The target customer base of Exotel vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Freelancer
Integrations
Find out which tools Exotel and RingCentral integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
Hubspot
Freshdesk
Shopify
Zendesk
Google Hangouts
Zoho Desk
Zoho CRM
Truecaller
Zoho Bigin
Leadsquared
Salesforce
Kapture CRM
Clevertap
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and RingCentral and learn how they operate. Explore the company name, its location, and more!