Are you struggling to find the perfect Cloud Telephony Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Exotel vs. RingCentral all in one place to simplify your decision-making process. Exotel is rated 4.2 while RingCentral is rated 4.0.

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Exotel and RingCentral for better insights.

Exotel Screenshot
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1/5

Exotel Screenshot Exotel Screenshot Exotel Screenshot Exotel Screenshot
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Exotel Screenshot
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1/1

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Awards

Exotel and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Exotel Award

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Payment Type

Below is the comparison of the starting price and payment method of Exotel and RingCentral. You can purchase Exotel with Per 3 Months payment plans. Whereas, RingCentral provides User/Month payment plans. Exotel provides a free trial whereas, RingCentral does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between Exotel and RingCentral based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

Read More

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Call Routing

File Sharing

Multi-User Collaboration

Mobile Access

Audio / Video Conferencing

Chat / Messaging

User Ratings

Based on all the user reviews and ratings received by Exotel and RingCentral in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while RingCentral has 1 review

Soumya

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

Read all 5 reviews

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews

m kamran

cloudli is best for me

Pros

You may compare Cloudli TalkNText to the competition using reviewer data and choose the best option for your company.

Cons

Business Phone Systems.Business Texting.Team Messaging.AI-powered Call Screening.Smart Call Routing.SMS Broadcast.SMS Auto-replies and Keywords.

Read all 2 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. RingCentral is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.

Web App

Windows

Macintosh

IOS

Android

Web App

Plans and Pricing

Compare pricing of Exotel vs RingCentral with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate.

Micro

USD 77

Per 3 Months

3,000 Rental

2,555 Credits (1 cr=1 )

1 Exophone

2 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Believer

USD 278

Per 12 Months

10,499 Rental

9,500 Credits (1 cr=1 )

2 Exophones

6 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Influencer

USD 694

Per 12 Months

10,499 Rental

39,000 Credits (1 cr=1 )

10 Exophones

Unlimited Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Regular

USD 20

User/Month

Voicemail, Voicemail to Email

Local numbers

Directory listings

VoIP service

Microsoft Outlook Integration

Unlimited calling

Get Pricing

Standard

USD 25

User/Month

All feature in Essential

99.999% high-availability SLA

Internet fax

Multi-level auto attendant

Call log reports

Get Pricing

Premium

USD 35

User/Month

All feature in Standard

Automatic call recording

Quality of service (QoS) reports

Multi-site support

Custom app development and deployment

Inbound caller ID name

Integration with Salesforce, Zendesk®, and Desk.com

Single Sign-On

Get Pricing

ultimate

USD 50

User/Month

All feature in Premium

Voicemail-to-text

Get Pricing

Start Up

USD 25

Per Month

Unlimited US and Canada calling

500 Business Text messages

Unlimited team messaging

One dedicated local business phone number

Ability to text-enable existing business landline phone number

Core features like shared team phone numbers, text message auto-replies, smart call routing, ring options, IVR/auto-attendant, voicemail transcription and more

Intuitive TalkNText app for iOS, Android, MacOS and Windows devices

Option to add additional users for $10/month

Get Pricing

Small Business

USD 50

Per Month

Start Up features, plus:

1,000 Business Text messages

Enhanced Business Texting features: keywords and SMS broadcast

Get Pricing

Customer Support

The quality and timeliness of support are important parameters when comparing Exotel with RingCentral. Exotel offers Email, Phone, Training and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.

phone

email

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Exotel and RingCentral are supported in the following languages.

English

Hindi

Dutch

English

French

English

French

Typical Customer

The target customer base of Exotel vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Exotel and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.

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