Are you struggling to find the perfect Cloud Telephony Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Exotel vs. RingCentral all in one place to simplify your decision-making process. Exotel is rated 4.4 while RingCentral is rated 4.0.
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List of All Cloud Telephony Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Exotel vs RingCentral with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, RingCentral comes in 3 packages: Core, Advanced, Ultra.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Exotel and RingCentral based on their key features and functionalities to pick the right one for your business.
- Customizable Greetings
- Call Logs
- Complete Messaging Platform
- Api Integration
- Real Time Notifications
- Call Analytics
- Ivr System
- Click To Call
- Voicemail
- Smart Call Tracking
- Call Queuing
- Multiuser Login & Role Based Access Control
- Missed Call Service
- Call Tracking
- Call Routing
- Customizable Greetings
- Call Logs
- Complete Messaging Platform
- Api Integration
- Real Time Notifications
- Call Analytics
- Ivr System
- Click To Call
- Voicemail
- Smart Call Tracking
- Call Queuing
- Multiuser Login & Role Based Access Control
- Missed Call Service
- Call Tracking
- Call Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and RingCentral for better insights.
Awards
Exotel and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Exotel and RingCentral in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while RingCentral has 1 review
Pros
It has helped us manage our calls in the best possible and effective way.
Posted by - Soumya
Cons
Sometimes the international calls get disconnected.
Posted by - Soumya
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
Specifications
Check out the specifications of Exotel and RingCentral. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Exotel and RingCentral. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and RingCentral and learn how they operate. Explore the company name, its location, and more!
Exotel Techcom Pvt Ltd
Bangalore
Alternatives
FAQs
Exotel and RingCentral cater to which types of businesses?
Exotel is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas RingCentral is suitable for Freelancer, Startups, SMBs & Enterprises.
For what other purposes can Exotel and RingCentral be used?
Apart from being a Cloud Telephony software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while RingCentral can be utilized as a call recording software, digital voice logging system and call tracking software.
Which is the better option between Exotel and RingCentral?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Exotel has an advantage over RingCentral.
What are the key features of Exotel and RingCentral?
Key features of Exotel include virtual numbers, ivr system, call recording, sms integration, call analytics, call forwarding, while RingCentral offers features, such as automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording.
What level of customer support can I expect from Exotel and RingCentral?
Exotel provides customer support over various channels including phone, email, tickets and training, and RingCentral provides customer support over phone, email, live support and more.
RingCentral
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