Are you struggling to find the perfect Cloud Telephony Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Exotel vs. RingCentral all in one place to simplify your decision-making process. Exotel is rated 4.2 while RingCentral is rated 4.0.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and RingCentral for better insights.
Awards
Exotel and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
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Write a ReviewPayment Type
Below is the comparison of the starting price and payment method of Exotel and RingCentral. You can purchase Exotel with Per 3 Months payment plans. Whereas, RingCentral provides User/Month payment plans. Exotel provides a free trial whereas, RingCentral does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and RingCentral based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
Call Routing
File Sharing
Multi-User Collaboration
Mobile Access
Audio / Video Conferencing
Chat / Messaging
User Ratings
Based on all the user reviews and ratings received by Exotel and RingCentral in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while RingCentral has 1 review
Soumya
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Rahul Deewan
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
m kamran
cloudli is best for me
Pros
You may compare Cloudli TalkNText to the competition using reviewer data and choose the best option for your company.
Cons
Business Phone Systems.Business Texting.Team Messaging.AI-powered Call Screening.Smart Call Routing.SMS Broadcast.SMS Auto-replies and Keywords.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. RingCentral is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.
Web App
Windows
Macintosh
IOS
Android
Web App
Plans and Pricing
Compare pricing of Exotel vs RingCentral with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate.
Micro
USD 77
Per 3 Months
3,000 Rental
2,555 Credits (1 cr=1 )
1 Exophone
2 Agents
Unlimited Channels
Multi-level IVR
Believer
USD 278
Per 12 Months
10,499 Rental
9,500 Credits (1 cr=1 )
2 Exophones
6 Agents
Unlimited Channels
Multi-level IVR
Influencer
USD 694
Per 12 Months
10,499 Rental
39,000 Credits (1 cr=1 )
10 Exophones
Unlimited Agents
Unlimited Channels
Multi-level IVR
Regular
USD 20
User/Month
Voicemail, Voicemail to Email
Local numbers
Directory listings
VoIP service
Microsoft Outlook Integration
Unlimited calling
Standard
USD 25
User/Month
All feature in Essential
99.999% high-availability SLA
Internet fax
Multi-level auto attendant
Call log reports
Premium
USD 35
User/Month
All feature in Standard
Automatic call recording
Quality of service (QoS) reports
Multi-site support
Custom app development and deployment
Inbound caller ID name
Integration with Salesforce, Zendesk®, and Desk.com
Single Sign-On
ultimate
USD 50
User/Month
All feature in Premium
Voicemail-to-text
Start Up
USD 25
Per Month
Unlimited US and Canada calling
500 Business Text messages
Unlimited team messaging
One dedicated local business phone number
Ability to text-enable existing business landline phone number
Core features like shared team phone numbers, text message auto-replies, smart call routing, ring options, IVR/auto-attendant, voicemail transcription and more
Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
Option to add additional users for $10/month
Small Business
USD 50
Per Month
Start Up features, plus:
1,000 Business Text messages
Enhanced Business Texting features: keywords and SMS broadcast
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with RingCentral. Exotel offers Email, Phone, Training and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.
phone
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Exotel and RingCentral are supported in the following languages.
English
Hindi
Dutch
English
French
English
French
Typical Customer
The target customer base of Exotel vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Exotel and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
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