In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus Servetel (by Acefone). To get better insight, here’s how users have rated these products. Exotel is rated 4.4 while Servetel (by Acefone) is rated 4.2.

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List of All Cloud Telephony Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Cloud Telephony

4.4

(7 Reviews)
Free Demo
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Plans and Pricing

Compare pricing of Exotel vs Servetel (by Acefone) with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, Servetel (by Acefone) has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 139
Per 3 Months
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Exotel and Servetel (by Acefone) based on their key features and functionalities to pick the right one for your business.

  • Lead Management
  • Customizable Greetings
  • Complete Messaging Platform
  • Smart Call Tracking
  • Multi Level Ivr
  • Call Recording
  • Customisable Welcome Greeting
  • Click To Call
  • Call Queuing
  • Call Tracking
  • Multiple Extension
  • Email Marketing / Sms Marketing
  • Multiuser Login & Role Based Access Control
  • Ivr System
  • Number Masking
View All Exotel Features
  • Lead Management
  • Customizable Greetings
  • Complete Messaging Platform
  • Smart Call Tracking
  • Multi Level Ivr
  • Call Recording
  • Customisable Welcome Greeting
  • Click To Call
  • Call Queuing
  • Call Tracking
  • Multiple Extension
  • Email Marketing / Sms Marketing
  • Multiuser Login & Role Based Access Control
  • Ivr System
  • Number Masking
View All Servetel (by Acefone) Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Exotel and Servetel (by Acefone) for better insights.

Exotel Screenshot
eye icon

1/3

Exotel Screenshot Exotel Screenshot
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Ratings

Compare how Exotel stacks up against Servetel (by Acefone) in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.4
Feature
Feature 4.3
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.4
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All Exotel Reviews
Overall Rating (out of 5)
Overall Rating 4.2
Feature
Feature 4.4
Ease of Use
Ease of Use 4.3
Value for Money
Value for Money 4.3
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Servetel (by Acefone) Reviews

Awards

Exotel and Servetel (by Acefone) have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Exotel Award
Exotel Award

User Reviews

Based on all the user reviews and ratings received by Exotel and Servetel (by Acefone) in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while Servetel (by Acefone) has 20 reviews

Pros

Im using a lot of things because of my job duties, which perfectly integrate with my CRM tools, reporting daily reports, real-time to maintain the service level, and updating the dialer for the outbound/inbound campaign. There is a great part of the reporting and all the required data to manage the service level. Recordings can be easily shared with a secure method. The best part, if I can say, is we use Ameyo anywhere in the whole world.

Posted by - Aman Kumar

Pros

We are glad we switched to this software for calling. It has helped us make the call process more relaxing.

Posted by - Kiran

Cons

Real-time monitor is best in this, and pacing works very well.

Posted by - Alok

Cons

Sometimes the international calls get disconnected.

Posted by - Soumya

View All Exotel Reviews

Pros

After-sales service

Posted by - Sakshi

Pros

Initially, cost vs. features was very suitable. Now, there are several players offering the same or cheaper prices.

Posted by - Manisha

Cons

Havent experienced any problems yet.

Posted by - Premlatha

Cons

No cons as such! Support could be a bit better!

Posted by - Manoj

View All Servetel (by Acefone) Reviews

Specifications

Check out the specifications of Exotel and Servetel (by Acefone). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Exotel and Servetel (by Acefone). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Exotel and Servetel (by Acefone) work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Exotel and Servetel (by Acefone) and learn how they operate. Explore the company name, its location, and more!

Company Name

Exotel Techcom Pvt Ltd

Headquarter

Bangalore

Company Name

Servetel Communication

Headquarter

Gurugram

FAQs

For what other purposes can Exotel and Servetel (by Acefone) be used?

Apart from being a Cloud Telephony software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while Servetel (by Acefone) can be utilized as a bulk sms software, call recording software and call tracking software.

Exotel and Servetel (by Acefone) cater to which types of businesses?

Exotel is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Servetel (by Acefone) is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Which is the better option between Exotel and Servetel (by Acefone)?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Servetel (by Acefone) has an advantage over Exotel.

What level of customer support can I expect from Exotel and Servetel (by Acefone)?

Exotel provides customer support over various channels including phone, email, tickets and training, and Servetel (by Acefone) provides customer support over phone, email, live support and more.

What are the key features of Exotel and Servetel (by Acefone)?

Key features of Exotel include virtual numbers, ivr system, call recording, sms integration, call analytics, call forwarding, while Servetel (by Acefone) offers features, such as call recording, ivr system, toll free numbers, virtual numbers.

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