In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus Servetel. To get better insight, here’s how users have rated these products. Exotel is rated 4.2 while Servetel is rated 4.2.
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Plans and Pricing
Compare pricing of Exotel vs Servetel with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, Servetel has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and Servetel for better insights.
Awards
Exotel and Servetel have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Exotel and Servetel. You can purchase Exotel with Per 3 Months payment plans. Whereas, Information related to the payment plans of Servetel is unavailable. Exotel provides a free trial whereas, Servetel does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Exotel and Servetel based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Lead Management
IVR and Dial Groups
Call Routing
Customisable Welcome Greeting
Multiple Extension
Complete Messaging Platform
API Integration
CRM integration
Multiuser Login & Role-based access control
Call Center
Mobile App
Lead Management
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Multiple Extension
Multiple Accessline
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
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Overall Ratings
Compare how Exotel stacks up against Servetel in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Exotel and Servetel in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while Servetel has 20 reviews
We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.
Pros
It has helped us manage our calls in the best possible and effectiveway.
Cons
Sometimes the international calls get disconnected.
Review for Servetel
Pros
As an entrepreneur, I can tell you that working with cloud-based call management software can be a game changer when it comes to your business communications. Servetel cloud telephony solution is one of the most affordable and user-friendly business
Cons
“I have been using this software for 2 years but haven’t ever experienced any disadvantages or shortcomings of it Customer support could be improved. Rest, everything is good.”Alia Tripathi - Sep 6, 2022
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. Servetel is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Web App
Web App
Windows
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Exotel with Servetel. Exotel offers Email, Phone, Training and Tickets to its customers, while Servetel provides Email, Phone and Live Support.
phone
tickets
training
phone
live support
phone
live support
tickets
Languages Supported
Exotel and Servetel are supported in the following languages.
English
Hindi
English
Hindi
English
Typical Customer
The target customer base of Exotel vs Servetel is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
SMEs
Enterprises
Integrations
Find out which tools Exotel and Servetel integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
Hubspot
Freshdesk
Shopify
Zendesk
Google Hangouts
Zoho Desk
Zoho CRM
Truecaller
Zoho Bigin
Leadsquared
Salesforce
Kapture CRM
Clevertap
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and Servetel work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and Servetel and learn how they operate. Explore the company name, its location, and more!
CallRail Inc.
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