In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Exotel versus Servetel (by Acefone). To get better insight, here’s how users have rated these products. Exotel is rated 4.4 while Servetel (by Acefone) is rated 4.2.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Cloud Telephony Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Exotel vs Servetel (by Acefone) with the following detailed pricing plan info. Exotel comes in 3 packages: Dabbler, Believer, Influencer. On the other hand, Servetel (by Acefone) has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Exotel and Servetel (by Acefone) based on their key features and functionalities to pick the right one for your business.
- Lead Management
- Customizable Greetings
- Complete Messaging Platform
- Smart Call Tracking
- Multi Level Ivr
- Call Recording
- Customisable Welcome Greeting
- Click To Call
- Call Queuing
- Call Tracking
- Multiple Extension
- Email Marketing / Sms Marketing
- Multiuser Login & Role Based Access Control
- Ivr System
- Number Masking
- Lead Management
- Customizable Greetings
- Complete Messaging Platform
- Smart Call Tracking
- Multi Level Ivr
- Call Recording
- Customisable Welcome Greeting
- Click To Call
- Call Queuing
- Call Tracking
- Multiple Extension
- Email Marketing / Sms Marketing
- Multiuser Login & Role Based Access Control
- Ivr System
- Number Masking
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Exotel and Servetel (by Acefone) for better insights.
Awards
Exotel and Servetel (by Acefone) have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Exotel and Servetel (by Acefone) in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 7 reviews while Servetel (by Acefone) has 20 reviews
Pros
Im using a lot of things because of my job duties, which perfectly integrate with my CRM tools, reporting daily reports, real-time to maintain the service level, and updating the dialer for the outbound/inbound campaign. There is a great part of the reporting and all the required data to manage the service level. Recordings can be easily shared with a secure method. The best part, if I can say, is we use Ameyo anywhere in the whole world.
Posted by - Aman Kumar
Pros
We are glad we switched to this software for calling. It has helped us make the call process more relaxing.
Posted by - Kiran
Cons
Real-time monitor is best in this, and pacing works very well.
Posted by - Alok
Cons
Sometimes the international calls get disconnected.
Posted by - Soumya
Pros
After-sales service
Posted by - Sakshi
Pros
Initially, cost vs. features was very suitable. Now, there are several players offering the same or cheaper prices.
Posted by - Manisha
Cons
Havent experienced any problems yet.
Posted by - Premlatha
Cons
No cons as such! Support could be a bit better!
Posted by - Manoj
Specifications
Check out the specifications of Exotel and Servetel (by Acefone). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Exotel and Servetel (by Acefone). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Exotel and Servetel (by Acefone) work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Exotel and Servetel (by Acefone) and learn how they operate. Explore the company name, its location, and more!
Exotel Techcom Pvt Ltd
Bangalore
Servetel Communication
Gurugram
Alternatives
FAQs
For what other purposes can Exotel and Servetel (by Acefone) be used?
Apart from being a Cloud Telephony software, Exotel can be used as a bulk sms software, call recording software, predictive dialer software and cloud telephony software, while Servetel (by Acefone) can be utilized as a bulk sms software, call recording software and call tracking software.
Exotel and Servetel (by Acefone) cater to which types of businesses?
Exotel is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Servetel (by Acefone) is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Which is the better option between Exotel and Servetel (by Acefone)?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Servetel (by Acefone) has an advantage over Exotel.
What level of customer support can I expect from Exotel and Servetel (by Acefone)?
Exotel provides customer support over various channels including phone, email, tickets and training, and Servetel (by Acefone) provides customer support over phone, email, live support and more.
What are the key features of Exotel and Servetel (by Acefone)?
Key features of Exotel include virtual numbers, ivr system, call recording, sms integration, call analytics, call forwarding, while Servetel (by Acefone) offers features, such as call recording, ivr system, toll free numbers, virtual numbers.
Exotel
.png){kind=logo}
