Choosing the right Cloud Telephony Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Exotel and Superfone Business Number. The critical question remains: Exotel versus Superfone Business Number - which is better? Exotel offers robust features such as CRM integration, Multiuser Login & Role-based access control and SMS while Superfone Business Number has features like Mobile App, Customisable Welcome Greeting and Caller ID.

Plans and Pricing

Compare pricing of Exotel vs Superfone Business Number with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, Superfone Business Number comes in 1 packages: Base Pack - Monthly.

Micro
$ 77

Per 3 Months

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Believer
$ 278

Per 12 Months

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Influencer
$ 694

Per 12 Months

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Base Pack - Monthly
$ 4

Per Number

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Office
$ 20

Per Month

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Contact Center
$ 50

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Exotel and Superfone Business Number for better insights.

Awards

Exotel and Superfone Business Number have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Exotel Award
Exotel Award
Exotel Award
Payment Type

Below is the comparison of the starting price and payment method of Exotel and Superfone Business Number. You can purchase Exotel with Per 3 Months payment plans. Whereas, Superfone Business Number provides Per Number payment plans. Exotel provides a free trial whereas, Superfone Business Number does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between Exotel and Superfone Business Number based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

Read More

Mobile App

Customisable Welcome Greeting

Caller ID

VoIP

Built-In CRM

Call Routing

Call Recording

Call Management

IVR / Voice Recognition

Call Logging

Video Call Recording

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how Exotel stacks up against Superfone Business Number in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.2

Ease of use

Out of 5

Value for money Value for money 4.2

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Exotel and Superfone Business Number in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while Superfone Business Number has not received any reviews. Be the first one to write Superfone Business Number review

Soumya

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

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Arnie

My Experience with Nextiva

Pros

I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal.

Cons

The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly.

Read all 2 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. Superfone Business Number is available on Windows desktop platforms and Android mobile platforms.

Web App

Windows

Android

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Exotel with Superfone Business Number. Exotel offers Email, Phone, Training and Tickets to its customers, while Superfone Business Number provides Live Support.

phone

email

tickets

training

live support

phone

email

live support

tickets

Languages Supported

Exotel and Superfone Business Number are supported in the following languages.

English

Hindi

English

English

Typical Customer

The target customer base of Exotel vs Superfone Business Number is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Startups

SMBs

Enterprises

Integrations

Find out which tools Exotel and Superfone Business Number integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!

Hubspot

Freshdesk

Shopify

Zendesk

Google Hangouts

Zoho Desk

Zoho CRM

Truecaller

Zoho Bigin

Leadsquared

Salesforce

Kapture CRM

Clevertap

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Exotel and Superfone Business Number work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Exotel and Superfone Business Number and learn how they operate. Explore the company name, its location, and more!

Company Name :

Exotel Techcom Pvt Ltd

Headquarter :

Bangalore

Website :

Visit Website

Company Name :

Superfone

Headquarter :

Bengaluru

Website :

Visit Website

Company Name :

Nextiva

Headquarter :

Scottsdale

Website :

Visit Website

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