Anyone can have difficulty finding the right Cloud Telephony software that matches your unique and complex needs. Exotel headquarters is located in Bangalore, India. The company was founded in 2012. On the other side, Superfone Business Number is headquartered in B, India. See for yourself which solution allows customization of its funnels to guarantee it fits your own specific requirements. We have also added DialerHQ with this Exotel vs Superfone Business Number comparison so that you can compare all three in a single page and choose the best one.

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Screenshot

Below section includes screenshots of Exotel and Superfone Business Number to help you compare the user interface.

Awards

Exotel and Superfone Business Number have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Cloud Telephony Software category.

Exotel Award
Superfone Business Number Award
DialerHQ Award

Payment Type

Below is the comparison of the starting price and payment method of Exotel and Superfone Business Number. You can purchase Exotel with Per 3 Months payment plan. Information related to the payment plans of Superfone Business Number is unavailable. Both Exotel and Superfone Business Number provide free trials for you to test the software before purchasing.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

Read More

Mobile App

Customisable Welcome Greeting

Caller ID

VoIP

Built-In CRM

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Call Logging

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Email Support

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Call Duration

Call Volume

Read More

User Ratings

Based on all the user reviews and ratings received by Exotel and Superfone Business Number in Cloud Telephony software category, we’ve provided an average user rating for each software below. Exotel has 5 reviews while Superfone Business Number has not received any reviews. Be the first one to write Superfone Business Number review.

Soumya Thakur

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

No reviews yet. Be the first to review

Write a review

Salina Dayton

Virtual calling simplified.

Pros

No disappointments, love the features. I am happy to invest in this product.

Cons

I get everything that I need for my business. Great team.

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony software. Exotel is available on Web App desktop platforms. Superfone Business Number is available on Windows desktop platforms and Android mobile platforms.

Web App

Windows

Android

Web App

Plans and Pricing

Compare pricing of Exotel vs Superfone Business Number with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, Superfone Business Number comes in 1 packages: Base Pack - Monthly.

Micro

USD 77.15

Per 3 Months

3,000 Rental

2,555 Credits (1 cr=1 )

1 Exophone

2 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Believer

USD 277.76

Per 12 Months

10,499 Rental

9,500 Credits (1 cr=1 )

2 Exophones

6 Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Influencer

USD 694.43

Per 12 Months

10,499 Rental

39,000 Credits (1 cr=1 )

10 Exophones

Unlimited Agents

Unlimited Channels

Multi-level IVR

Get Pricing

Base Pack - Monthly

USD 4.15

Per Number

Superfone Business Mobile Number

Unlimited Incoming & Outgoing calls

Share with 3 team members

Missed Call SMS

Auto Call Recording (paid)

Notes, reminders, tags

My Business Page

Smart Caller ID

Shared Contact Book

Get Pricing

Standard

USD 10

Per Month

Free Number (Standard)

Free Trial

Free $2 Credit

Email Support

Get Pricing

Premium

USD 20

Per Month

Standard feature+

FTD

Business Hours

Call Recording

Global Connect

Default Number

Get Pricing

Unlimited

USD 30

Per Month

Premium feature+

Unlimited Calling

Free SMS

Phone Support 24*7

Get Pricing

Customer Support

The quality and timeliness of support are an important parameter while comparing Exotel with Superfone Business Number. Exotel offers phone, email, tickets, training as support to its customers while Superfone Business Number provides live support.

Phone

Email

Tickets

Training

Live support

Phone

Email

Live support

Tickets

Languages Supported

Exotel and Superfone Business Number are supported in the following languages.

English

Hindi

English

English

Typical Customer

The target customer base of Exotel vs Superfone Business Number is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Startups

SMEs

Agencies

Enterprises

Video

In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand Exotel and Superfone Business Number a bit better.

(Not Provided by Vendor)