Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Exotel is headquartered at Bangalore , while VoIP is headquartered at Uk . Choosing software like Exotel or VoIP requires thorough contemplation and comparing key factors. The question remains - Exotel vs. VoIP - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of Exotel vs VoIP with the following detailed pricing plan info. Exotel comes in 3 packages: Micro, Believer, Influencer. On the other hand, VoIP has not provided information about its pricing.

Micro
$ 77

Per 3 Months

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Believer
$ 278

Per 12 Months

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Influencer
$ 694

Per 12 Months

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Exotel and VoIP for better insights.

(Not Provided by Vendor)
Exotel Screenshot
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Awards

Exotel and VoIP have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Exotel Award

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Exotel Award

Payment Type

Below is the comparison of the starting price and payment method of Exotel and VoIP. You can purchase Exotel with Per 3 Months payment plans. Whereas, Information related to the payment plans of VoIP is unavailable. Exotel provides a free trial whereas, VoIP does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Exotel and VoIP based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

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(Not Provided by Vendor)

Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Lead Capture

Lead Distribution

Lead Segmentation

File Transfer

On-Demand Recording

Event Triggered Actions

Keyword Tracking

Conversion Tracking

Archiving

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Overall Ratings

Compare how Exotel stacks up against VoIP in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.2

Ease of use

Out of 5

Value for money Value for money 4.2

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

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Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Exotel and VoIP in Cloud Telephony Software category, we've provided an average user rating for each software below. Exotel has 5 reviews while VoIP has not received any reviews. Be the first one to write VoIP review

Soumya

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

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nadeem Iqbal mirza

My personal review on CallRail.

Pros

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

Cons

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

Read all 2 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. Exotel is available on Web App desktop platforms. VoIP has not disclosed its deployment platforms.

Web App

(Not Provided by Vendor)

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Exotel with VoIP. Exotel offers Email, Phone, Training and Tickets to its customers, while VoIP provides Email.

phone

email

tickets

training

email

phone

email

live support

tickets

Languages Supported

Exotel and VoIP are supported in the following languages.

English

Hindi

(Not Provided by Vendor)

English

Typical Customer

The target customer base of Exotel vs VoIP is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

(Not Provided by Vendor)

SMEs

Enterprises

Integrations

Find out which tools Exotel and VoIP integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!

Hubspot

Freshdesk

Shopify

Zendesk

Google Hangouts

Zoho Desk

Zoho CRM

Truecaller

Zoho Bigin

Leadsquared

Salesforce

Kapture CRM

Clevertap

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Exotel and VoIP work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Exotel and VoIP and learn how they operate. Explore the company name, its location, and more!

Company Name :

Exotel Techcom Pvt Ltd

Headquarter :

Bangalore

Website :

Visit Website

Company Name :

Trunk Networks Ltd

Headquarter :

Uk

Website :

Visit Website

Company Name :

CallRail Inc.

Website :

Visit Website

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