Identifying the ideal Call Center Software to suit your specific requirements can be challenging. Freshdesk Contact Center (formerly Freshcaller) is headquartered at Array , while DialerHQ is headquartered at Delaware. Choosing software like Freshdesk Contact Center (formerly Freshcaller) or DialerHQ requires thorough contemplation and comparing key factors. The question remains - Freshdesk Contact Center (formerly Freshcaller) vs. DialerHQ - which is the superior option? Check out the in-depth comparison now!
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All Call Center Software Products ›››Plans and Pricing
Compare pricing of Freshdesk Contact Center (formerly Freshcaller) vs DialerHQ with the following detailed pricing plan info. Freshdesk Contact Center (formerly Freshcaller) comes in 5 packages: Sprout, Blossom, Garden, Estate, Forest. On the other hand, DialerHQ has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk Contact Center (formerly Freshcaller) and DialerHQ for better insights.
Awards
Freshdesk Contact Center (formerly Freshcaller) and DialerHQ have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of Freshdesk Contact Center (formerly Freshcaller) and DialerHQ. You can purchase Freshdesk Contact Center (formerly Freshcaller) with 21 Days payment plans. Whereas, Information related to the payment plans of DialerHQ is unavailable. Freshdesk Contact Center (formerly Freshcaller) provides a free trial whereas, DialerHQ does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Freshdesk Contact Center (formerly Freshcaller) and DialerHQ based on their key features and functionalities to pick the right one for your business.
Call Center
IVR and Dial Groups
Call Routing
Call Recording
Call Logs
Call Management
Real Time Monitoring
Workflow Management
Key Performance Indicators
Conferencing
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
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Overall Ratings
Compare how Freshdesk Contact Center (formerly Freshcaller) stacks up against DialerHQ in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Freshdesk Contact Center (formerly Freshcaller) and DialerHQ in Call Center Software category, we've provided an average user rating for each software below. Freshdesk Contact Center (formerly Freshcaller) has received no reviews while DialerHQ has 17 reviews
No reviews yet. Be the first to review
Write a reviewVirtual calling simplified.
Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. Freshdesk Contact Center (formerly Freshcaller) is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. DialerHQ is available on Web App desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Freshdesk Contact Center (formerly Freshcaller) with DialerHQ. Freshdesk Contact Center (formerly Freshcaller) offers Email, Phone and Training to its customers, while DialerHQ provides Email, Phone, Live Support and Tickets.
phone
training
phone
live support
tickets
phone
live support
tickets
training
Languages Supported
Freshdesk Contact Center (formerly Freshcaller) and DialerHQ are supported in the following languages.
English
English
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
Typical Customer
The target customer base of Freshdesk Contact Center (formerly Freshcaller) vs DialerHQ is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Enterprises
Integrations
Find out which tools Freshdesk Contact Center (formerly Freshcaller) and DialerHQ integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Freshdesk
Freshsales
PipeDrive
HubSpot
Zoho
Salesforce
Shopify
Slack
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
Video
To gain a better understanding of how these Freshdesk Contact Center (formerly Freshcaller) and DialerHQ work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshdesk Contact Center (formerly Freshcaller) and DialerHQ and learn how they operate. Explore the company name, its location, and more!
Freshworks