Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshchat vs. Engati Chatbot all in one place to simplify your decision-making process. Freshchat is rated 5.0 while Engati Chatbot is rated 4.9.
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Plans and Pricing
Compare pricing of Freshchat vs Engati Chatbot with the following detailed pricing plan info. Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise. On the other hand, Engati Chatbot has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Freshchat and Engati Chatbot for better insights.
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Awards
Freshchat and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Freshchat and Engati Chatbot. You can purchase Freshchat with Per Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Freshchat provides a free trial whereas, Engati Chatbot does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Freshchat and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
CRM
Performance Management
API Integration
Onboarding
Surveys & Feedback
Analytics
Custom Integrations
Advanced Reporting
Multi-Channel Communication
Chat / Messaging
Contact Manager
CRM & Sales Dashboards
CRM Analytics
Customer Support
Document Management
Email Marketing / SMS Marketing
Marketing Analytics
Marketing Automation
Performance Management
Project Management
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Overall Ratings
Compare how Freshchat stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Freshchat and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Freshchat has 1 review while Engati Chatbot has 16 reviews
Freshchat User experience
Pros
Easy to use, Take a tour feature
Cons
The agent can not close the chat
The bot to skyrocket all customer concerns
Pros
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!
Cons
Nothing- so far, so good!
The use of Hubspot CRM
Pros
There are a number of them. The integration, marketing tools,and socials
Cons
Display of the features should be improved or simplified,other features can also be added
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Freshchat with Engati Chatbot. Freshchat offers Email, Phone, Live Support and Training to its customers, while Engati Chatbot provides Email, Live Support and Tickets.
phone
live support
training
live support
tickets
phone
live support
tickets
training
Languages Supported
Freshchat and Engati Chatbot are supported in the following languages.
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
English
English
French
German
Japanese
Portuguese
Spanish
Typical Customer
The target customer base of Freshchat vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Integrations
Find out which tools Freshchat and Engati Chatbot integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Drift
PandaDoc
Proposify
SalesForce
Seventh Sense
Survey Monkey
EventBrite
Gravity Forms
Bitly
Unbounce
DataBox
TrenDemon
HotJar
CallRail
Wistia
TwentyThree
ReadyTalk
GoToWebinar
Beacon
Video
To gain a better understanding of how these Freshchat and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshchat and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Coviam Technologies
HubSpot
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