Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshchat vs. Engati Chatbot all in one place to simplify your decision-making process. Freshchat is rated 5.0 while Engati Chatbot is rated 4.9.
You May Also Like
Featured products that are similar to the ones you selected below.
All Live Chat Software Products ›››
Compare pricing of Freshchat vs Engati Chatbot with the following detailed pricing plan info. Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise. On the other hand, Engati Chatbot has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Freshchat and Engati Chatbot for better insights.
.png)
.png)
.png)
.png)
.png)
Freshchat and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Below is the comparison of the starting price and payment method of Freshchat and Engati Chatbot. You can purchase Freshchat with Per Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Freshchat provides a free trial whereas, Engati Chatbot does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Freshchat and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
CRM
Performance Management
API Integration
Onboarding
Surveys & Feedback
Analytics
Custom Integrations
Advanced Reporting
Multi-Channel Communication
Chat / Messaging
CRM
Email Integration
Knowledge Management
Survey Management
Google Analytics
Webmaster & Sitemap
Lead Management
Contact Management
Performance Metrics
Collaboration Tools
Compare how Freshchat stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Freshchat and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Freshchat has 2 reviews while Engati Chatbot has 16 reviews
Revitalizing Customer Engagement A Comprehensive Review of Freshchat
Pros
The most impressive aspect of Freshchat is its AI-powered chatbots, which provide instant, efficient customer service round the clock. These bots, combined with real-time messaging, offer personalized customer interactions at scale.
Cons
While Freshchat offers a broad array of features, its user interface can sometimes feel cluttered, making navigation and finding specific functionalities challenging for new users.
The bot to skyrocket all customer concerns
Pros
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!
Cons
Nothing- so far, so good!
The perfect help desk solution.
Pros
The quality of customer support offered users by Livechat, far exceeds what any other similar software vendor provides.
Cons
Livechat has performed so well. I have had no bad experience with this program, likewise my company.
Deployment is a crucial factor to consider while buying Live Chat Software. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Freshchat with Engati Chatbot. Freshchat offers Email, Phone, Live Support and Training to its customers, while Engati Chatbot provides Email, Live Support and Tickets.
phone
live support
training
live support
tickets
phone
live support
training
Freshchat and Engati Chatbot are supported in the following languages.
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
English
Armenian
Azerbaijani
Bulgarian
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hungarian
Icelandic
Indonesian
Italian
Japanese
Kazakh
Korean
Latvian/Lettish
Lithuanian
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
The target customer base of Freshchat vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMBs
Freelancer
Startups
SMBs
Agencies
Enterprises
Freelancer
Startups
SMBs
Agencies
Enterprises
Find out which tools Freshchat and Engati Chatbot integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Zapier
Zendesk
Chatbot
KnowledgeBase
Salesforce
Messenger
HubSpot CRM
Google Analytics
Mailchimp
TeamViewer
Dropbox
WHMCS
FullContact
Pipedrive
ActiveCampaign
BigCommerce
Infusionsoft
Twilio
SugarCRM
Campaign Monitor
Shopify
GetResponse
Highrise
Mixpanel
Constant Contact
Kissmetrics
iContact
Nutshell
Volusion
WordPress
Google Tag Manager
Squarespace
amoCRM
Big Cartel
Magento
Webflow
1&1
1CRM
3dCart
CS-Cart
Drupal
Easy Digital Downloads
Ecwid
GoDaddy Go Central
Freshbooks
Instapage
Jira Service Desk
Joomla
Autopilot
Shoplo
Miva
OpenCart
osCommerce
PrestaShop
Segment
SITE123
Jimdo
Unbounce
WebSite X5
Weebly
Wishpond
Wix
WooCommerce
Woopra
X-Cart
Zoey
MotoCMS
VirtueMart
DotNetNuke
nopCommerce
Ghost
Cloudflare
NetSuite SuiteCommerce
To gain a better understanding of how these Freshchat and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Freshchat and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Coviam Technologies
.png){kind=logo}
