Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshdesk vs. SAP Event Ticketing all in one place to simplify your decision-making process. Freshdesk is rated 4.5 while SAP Event Ticketing is rated 5.0.

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Plans and Pricing

Compare pricing of Freshdesk vs SAP Event Ticketing with the following detailed pricing plan info. Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, SAP Event Ticketing has not provided information about its pricing.

Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk and SAP Event Ticketing for better insights.

Awards

Freshdesk and SAP Event Ticketing have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

Freshdesk Award
Freshdesk Award
Freshdesk Award
Payment Type

Below is the comparison of the starting price and payment method of Freshdesk and SAP Event Ticketing. You can purchase Freshdesk with Per Month payment plans. Whereas, Information related to the payment plans of SAP Event Ticketing is unavailable. Freshdesk provides a free trial whereas, SAP Event Ticketing does not provide a free trial.

Free Trial

Monthly

Yearly

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Freshdesk and SAP Event Ticketing based on their key features and functionalities to pick the right one for your business.

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

Read More

Event Management

Online Ticketing

Onsite Ticketing

POS

Document Storage

Surveys & Feedback

Multi Channel Management

Dashboard

Knowledge Base

Third Party Integration

Live Chat

Customer Experience Management

Real Time Chat

Group Messaging

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Overall Ratings

Compare how Freshdesk stacks up against SAP Event Ticketing in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Freshdesk and SAP Event Ticketing in Help Desk Software category, we've provided an average user rating for each software below. Freshdesk has 25 reviews while SAP Event Ticketing has 1 review

Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Silky Singla

SAP Event Ticketing

Pros

Its affordable solution.

Cons

Customer Support can be levearged

Read all 1 reviews
Keyur Kansara

ControlHippo: Taming the Chat Zoo, One Platform at a Time

Pros

Multi-Chat Mastery: ControlHippo shines in its ability to manage various chat applications under one roof. No more switching between apps to find specific conversations - you can see everything in a centralized location.

Cons

Limited Integration Options: While ControlHippo offers CRM integration, some users might find the available options lacking. Additional integrations could further enhance its functionality.

Read all 17 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. Freshdesk is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. SAP Event Ticketing is available on Web App, Windows desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Freshdesk with SAP Event Ticketing. Freshdesk offers Email, Phone, Live Support, Training and Tickets to its customers, while SAP Event Ticketing provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

Languages Supported

Freshdesk and SAP Event Ticketing are supported in the following languages.

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

English

English

Typical Customer

The target customer base of Freshdesk vs SAP Event Ticketing is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Freshdesk and SAP Event Ticketing integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Freshdesk and SAP Event Ticketing work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Freshdesk and SAP Event Ticketing and learn how they operate. Explore the company name, its location, and more!

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

Company Name :

SAP

Headquarter :

Newtown

Company Name :

ControlHippo

Headquarter :

Ahmedabad

Website :

Visit Website

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