Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshdesk vs. SysAid all in one place to simplify your decision-making process. Freshdesk is rated 4.5 while SysAid is rated 4.8.
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Compare pricing of Freshdesk vs SysAid with the following detailed pricing plan info. Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, SysAid has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk and SysAid for better insights.
Freshdesk and SysAid have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Freshdesk and SysAid. You can purchase Freshdesk with Per Month payment plans. Whereas, Information related to the payment plans of SysAid is unavailable. Freshdesk provides a free trial whereas, SysAid does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Yearly
Free Trial
Monthly
Yearly
Compare between Freshdesk and SysAid based on their key features and functionalities to pick the right one for your business.
Email Integration
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Live chat system
Collaboration
Email Management
Billing & Invoicing
Surveys & Feedback
Asset Management
Email Integration
Help Desk
Inventory Management
Task Management
Onboarding
Real Time Monitoring
Workflow Management
Collaboration
Inventory Tracking
Asset Management
Document Management
Email Integration
Project Management
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Billing & Invoicing
Surveys & Feedback
Compare how Freshdesk stacks up against SysAid in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Freshdesk and SysAid in Help Desk Software category, we've provided an average user rating for each software below. Freshdesk has 25 reviews while SysAid has 6 reviews
Liked Trail and API Support for developers
Pros
I liked the Developer support and API documentation for customization and implementation in a private service.
Cons
Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.
Excellent Performance, Exceed Expectation.
Pros
Automation System, Time Taken For Processing Command, Easy To Understand Features.
Cons
No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.
I used this for a good time, it's best
Pros
Just awesome
Cons
I didn't find that
Deployment is a crucial factor to consider while buying Help Desk Software. Freshdesk is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. SysAid is available on Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Freshdesk with SysAid. Freshdesk offers Email, Phone, Live Support, Training and Tickets to its customers, while SysAid provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Freshdesk and SysAid are supported in the following languages.
Arabic
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Chinese
English
French
German
Hebrew
Italian
Japanese
Portuguese
Russian
Spanish
Arabic
Chinese
Croatian
Czech
Danish
Dutch
English
French
German
Hebrew
Hungarian
Icelandic
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Serbian
Slovenian
Spanish
Swedish
Turkish
Vietnamese
Welsh
The target customer base of Freshdesk vs SysAid is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMBs
Freelancer
Startups
SMBs
Agencies
Enterprises
Startups
Enterprises
SMBs
Freelancer
Find out which tools Freshdesk and SysAid integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Slack
Shopify
Salesforce
Microsoft Teams
Mailchimp
Slack
Sage 50
SAP
SalesForce
EasyRun
Asterisk
OTRS
Ping Identity
Visual Studio
QuickBooks
SSO Connector
Jira Software - Cloud Service
TeamViewer Embedded Service
SolarWinds
Google Apps
ADFS
Skype for Business
Okta
CAS
Trello
OneLogin
Office365
Nagios
OpenAM
IP Filter
Shibboleth
Bomgar
LogMeIn Rescue
Azure
Chromebook
POwer BI Extract
TeamViewer
Zoho Cliq
Zoho Voice
Zoho Flow
Confluence extension
Microsoft
To gain a better understanding of how these Freshdesk and SysAid work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Freshdesk and SysAid and learn how they operate. Explore the company name, its location, and more!
