In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Freshdesk versus Viewabo. To get better insight, here’s how users have rated these products. Freshdesk is rated 4.5 while Viewabo is rated 5.0.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshdesk vs Viewabo with the following detailed pricing plan info. Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, Viewabo has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshdesk and Viewabo based on their key features and functionalities to pick the right one for your business.
- Agent Collision Detection
- Self Service Portal
- Multi Channel Support
- Ticketing Management
- Email To Ticket Conversion
- Customer Feedback
- Email Integration
- Service Level Agreements (slas)
- Custom Email Server
- Customizable Dashboard
- Alerts/escalation
- Automated Routing
- Billing & Invoicing
- Knowledge Base
- Collaboration
- Agent Collision Detection
- Self Service Portal
- Multi Channel Support
- Ticketing Management
- Email To Ticket Conversion
- Customer Feedback
- Email Integration
- Service Level Agreements (slas)
- Custom Email Server
- Customizable Dashboard
- Alerts/escalation
- Automated Routing
- Billing & Invoicing
- Knowledge Base
- Collaboration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk and Viewabo for better insights.
Awards
Freshdesk and Viewabo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Freshdesk and Viewabo in Help Desk Software category, we've provided an average user rating for each software below. Freshdesk has 26 reviews while Viewabo has 1 review
Pros
Its user-friendly interface.
Posted by - Alex Lesko
Cons
Its user-friendly interface.
Posted by - Alex Lesko
Pros
Easy to use. Quality is very good, and the interface looks very impressive. Wonderful design of the software.
Posted by - Sneha
Cons
It is perfect; no need for improvement from my side. The software needs no improvement.
Posted by - Sneha
Specifications
Check out the specifications of Freshdesk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Freshdesk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Freshdesk and Viewabo work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshdesk and Viewabo and learn how they operate. Explore the company name, its location, and more!
Viewabo
Palo Alto
Alternatives
FAQs
Which is the better option between Freshdesk and Viewabo?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshdesk has an advantage over Viewabo.
Freshdesk and Viewabo cater to which types of businesses?
Freshdesk is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Viewabo is suitable for Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Freshdesk and Viewabo?
Freshdesk provides customer support over various channels including phone, email, live support and tickets, and Viewabo provides customer support over email, tickets and more.
Do Freshdesk and Viewabo offer a free trial?
Yes, Freshdesk and Viewabo provide a free trial to its users.
What are the key features of Freshdesk and Viewabo?
Key features of Freshdesk include ticketing management, automations, collaboration, self service portal, knowledge base, multi channel support, while Viewabo offers features, such as ticket management, live chat, email integration, knowledge base.
Freshdesk
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