Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Freshdesk is headquartered at Chennai, while White Label Tickets is headquartered at Array. Choosing software like Freshdesk or White Label Tickets requires thorough contemplation and comparing key factors. The question remains - Freshdesk vs. White Label Tickets - which is the superior option? Check out the in-depth comparison now!
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshdesk vs White Label Tickets with the following detailed pricing plan info. Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, White Label Tickets has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshdesk and White Label Tickets based on their key features and functionalities to pick the right one for your business.
- Social Media Integration
- Email Management
- Canned Responses
- Email Integration
- Alerts/escalation
- Live Chat System
- Customizable Reports
- Online Activation
- Customer Feedback
- Automations
- Collaboration
- Custom Roles
- Email To Ticket Conversion
- Surveys & Feedback
- Scenario Automation
- Social Media Integration
- Email Management
- Canned Responses
- Email Integration
- Alerts/escalation
- Live Chat System
- Customizable Reports
- Online Activation
- Customer Feedback
- Automations
- Collaboration
- Custom Roles
- Email To Ticket Conversion
- Surveys & Feedback
- Scenario Automation
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk and White Label Tickets for better insights.
Awards
Freshdesk and White Label Tickets have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Freshdesk and White Label Tickets in Help Desk Software category, we've provided an average user rating for each software below. Freshdesk has 26 reviews while White Label Tickets has not received any reviews. Be the first one to write White Label Tickets review
Pros
I liked the developer support and API documentation for customization and implementation in a private service.
Posted by - Jemin
Pros
Ease of use of the ticketing system, easy integration with Facebook, can track SLA well.
Posted by - Lin Lae
Cons
The text "none" does not contain any grammatical errors.
Posted by - Nitesh
Cons
Integration of Artificial Intelligence.
Posted by - Deepak Mehta
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshdesk and White Label Tickets. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshdesk and White Label Tickets work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Freshdesk and White Label Tickets and learn how they operate. Explore the company name, its location, and more!
Premieres Loges
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FAQs
Do Freshdesk and White Label Tickets offer a free trial?
Freshdesk provides a free trial, while White Label Tickets doesn’t offer free trial.
What are the key features of Freshdesk and White Label Tickets?
Key features of Freshdesk include ticketing management, automations, collaboration, self service portal, knowledge base, multi channel support, while White Label Tickets offers features, such as custom branding, event creation, ticket sales management, seating charts.
What level of customer support can I expect from Freshdesk and White Label Tickets?
Freshdesk provides customer support over various channels including phone, email, live support and tickets, and White Label Tickets provides customer support over email and more.
Which mobile platforms do Freshdesk and White Label Tickets support?
Freshdesk and White Label Tickets both support Android and IOS.
Freshdesk and White Label Tickets cater to which types of businesses?
Freshdesk is suitable for Startups, Enterprises, SMBs & Freelancer, whereas White Label Tickets is suitable for Startups, SMBs, Mid-Market & Enterprises.
Freshdesk
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