In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Freshsales versus Hubspot CRM. To get better insight, here’s how users have rated these products. Freshsales is rated 4.6 while Hubspot CRM is rated 4.6.

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Plans and Pricing

Compare pricing of Freshsales vs Hubspot CRM with the following detailed pricing plan info. Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, Hubspot CRM comes in 3 packages: Starter, Professional, Enterprise.

Free
$ 0

User/Month/Billed Annually

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Growth
$ 14

User/Month/Billed Annually

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Pro
$ 39

User/Month/Billed Annually

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Enterprise
$ 69

User/Month/Billed Annually

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Starter
$ 45

Per Month

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Professional
$ 800

Per Month

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Enterprise
$ 3200

Per Month

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Freshsales and Hubspot CRM for better insights.

Awards

Freshsales and Hubspot CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Freshsales Award
Freshsales Award
Freshsales Award

Payment Type

Below is the comparison of the starting price and payment method of Freshsales and Hubspot CRM. You can purchase Freshsales with User/Month/Billed Annually payment plans. Whereas, Hubspot CRM provides Per Month payment plans. Freshsales provides a free trial whereas, Hubspot CRM does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Freshsales and Hubspot CRM based on their key features and functionalities to pick the right one for your business.

Accounting

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Automation

Mass Email

On-Demand (SaaS)

Private Cloud

Project Management

Supplier and Purchase Order Management

Sales Quotes

Task Management

Time Tracking

Appointment Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Call Recording

Customer DataBase

Multi-Currency

Dashboard

IVR / Voice Recognition

Lead Scoring

Pipeline Management

Campaign Management

Scheduling

Quote Management

Web Forms

Real Time Analytics

Import & Export Data

Workflows Management

Inquiry Management

Interaction Tracking

Product Catalog

Customization

Campaign Segmentation

Customer Segmentation

Access Monitoring

Sales Pipeline Tracking

Sales Dashboards & Reports

For Sales

Email Marketing

Sales pipeline management

Document Management

Live Chat

Audience Targeting

Segmentation

Sales Reports

Document Templates

Kanban Board

Funnel Analysis

Website Analytics

Goals / Quota Management

Scorecards

Visual Editor

Split Testing

Statistical Relevance Analysis

Test Scheduling

Behavioral Mapping

Dynamic Maps

Element Analytics

Heatmaps

Contact enrichment

Data Enrichment

Read More

Contact Manager

CRM & Sales Dashboards

CRM Analytics

Customer Support

Document Management

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Knowledge Management

Marketing Analytics

Marketing Automation

Performance Management

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Sales Tracking

Lead Management

Contact Management

Call Management

Workflow Management

Email Tracking

Billing & Invoicing

Dashboard

Lead Scoring

Pipeline Management

Campaign Management

Analytics

Scheduling

Call Logging

Web Forms

Invoice Management

Sales Management

Proposal Management

Interaction Tracking

List Management

Customization

Pricing Management

Communication Management

Sales Pipeline Tracking

Predictive Analytics

Customer Engagement

Dashboard

Email scheduling

Live Chat

Call List Management

Online Payment Processing

Reporting/Analytics

Account Management

Search/Filter

Meeting scheduling and coordination

Document sharing and tracking

Sales meeting scheduling

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how Freshsales stacks up against Hubspot CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Freshsales and Hubspot CRM in CRM Software category, we've provided an average user rating for each software below. Freshsales has 29 reviews while Hubspot CRM has 44 reviews

islam. Pakistan

Review for Freshsales

Pros

Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the proj

Cons

Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.

Read all 29 reviews
Ronit Ogra

Must have CRM for start-ups

Pros

The wide array of features from lead capture to email marketing to ads really allows us a lot of flexibility

Cons

It's definitely not the most intuitive platform I've ever used. In part, I think because it has so many features, there is a large learning curve

Read all 44 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Freshsales is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Hubspot CRM is available on Web App desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Freshsales with Hubspot CRM. Freshsales offers Email, Phone, Live Support, Training and Tickets to its customers, while Hubspot CRM provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Freshsales and Hubspot CRM are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Russian

Slovenian

Spanish

Swedish

English

French

German

Japanese

Portuguese

Spanish

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Freshsales vs Hubspot CRM is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Startups

Enterprises

SMEs

Freelancer

Integrations

Find out which tools Freshsales and Hubspot CRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Teamviewer

FrontApp

Amazon Connect

Trustpilot

Playvox WFM

Dialpad

Five9

Drift

PandaDoc

Proposify

SalesForce

Seventh Sense

Survey Monkey

EventBrite

Gravity Forms

Bitly

Unbounce

DataBox

TrenDemon

HotJar

CallRail

Wistia

TwentyThree

ReadyTalk

GoToWebinar

Beacon

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these Freshsales and Hubspot CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Freshsales and Hubspot CRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

Company Name :

HubSpot

Headquarter :

Cambridge

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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