In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Freshsales versus FreeCRM for SMBs. To get better insight, here’s how users have rated these products. Freshsales is rated 4.6 while FreeCRM for SMBs is rated 5.0.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshsales vs FreeCRM for SMBs with the following detailed pricing plan info. Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, FreeCRM for SMBs comes in 1 packages: Free.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Freshsales and FreeCRM for SMBs based on their key features and functionalities to pick the right one for your business.
- Web Forms
- Role Based Access
- Email Integration
- Developer Api
- Accounting
- Sales Pipeline Management
- Integrations
- Lead Scoring
- Custom Fields
- Email Tracking
- Contact Management
- Document Management
- Deal Management
- Team Inbox
- Email Marketing / Sms Marketing
- Web Forms
- Role Based Access
- Email Integration
- Developer Api
- Accounting
- Sales Pipeline Management
- Integrations
- Lead Scoring
- Custom Fields
- Email Tracking
- Contact Management
- Document Management
- Deal Management
- Team Inbox
- Email Marketing / Sms Marketing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshsales and FreeCRM for SMBs for better insights.
Awards
Freshsales and FreeCRM for SMBs have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Freshsales and FreeCRM for SMBs in CRM Software category, we've provided an average user rating for each software below. Freshsales has 30 reviews while FreeCRM for SMBs has 4 reviews
Pros
Freshworks CRM is very user-friendly, supports every browser, and is very fast.
Posted by - Govind Varshney
Pros
Track leads and deals. Maintain contact info on prospects. Keep track of all contact points with prospects.
Posted by - Emilee Zucker
Cons
Please provide the text you would like me to review.
Posted by - Sohail Raheman
Cons
Interface can be better.
Posted by - Shivangini Chauhan
Pros
HubspotCRM is a fantastic choice for SMBs, providing powerful features, ease of use, and its free.
Posted by - Zafar ali
Pros
The analytics and reporting capabilities of FreeCRM have allowed us to make data-driven decisions, enhancing our marketing and sales strategies.
Posted by - Manisha Jain
Cons
They give only a 7-day free trial, and they have very optimized pricing plans.
Posted by - Nicole Brooks
Cons
Improving FreeCRM for SMBs necessitates enhancements in key areas. This includes better integration with widely used software, advanced customization for tailored CRM solutions, and improved mobile app functionality.
Posted by - Bangbose Samson Sunday
Specifications
Check out the specifications of Freshsales and FreeCRM for SMBs. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Freshsales and FreeCRM for SMBs. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Freshsales and FreeCRM for SMBs work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshsales and FreeCRM for SMBs and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
SoftwareSuggest
Ahmedabad
Alternatives
FAQs
Do Freshsales and FreeCRM for SMBs offer a free trial?
Freshsales provides a free trial, while FreeCRM for SMBs doesn’t offer free trial.
What level of customer support can I expect from Freshsales and FreeCRM for SMBs?
Freshsales provides customer support over various channels including phone, email, live support and tickets, and FreeCRM for SMBs provides customer support over phone, email, tickets and more.
For what other purposes can Freshsales and FreeCRM for SMBs be used?
Apart from being a CRM software, Freshsales can be used as a accounting software, distribution management software, sfa sales force automation software and sales management software, while FreeCRM for SMBs can be utilized as a project management software, customer feedback software and customer loyalty program software.
Freshsales and FreeCRM for SMBs cater to which types of businesses?
Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas FreeCRM for SMBs is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of Freshsales and FreeCRM for SMBs?
Key features of Freshsales include contact management, lead scoring, sales pipeline management, email tracking, customizable reports, workflow automation, while FreeCRM for SMBs offers features, such as contact management, sales pipeline management, task management, email integration.
Freshsales