In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Freshsales versus FreeCRM for SMBs. To get better insight, here’s how users have rated these products. Freshsales is rated 4.6 while FreeCRM for SMBs is rated 5.0.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Free Demo
Free Demo

Plans and Pricing

Compare pricing of Freshsales vs FreeCRM for SMBs with the following detailed pricing plan info. Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, FreeCRM for SMBs comes in 1 packages: Free.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
For upto 3 Users
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Forever
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Freshsales and FreeCRM for SMBs based on their key features and functionalities to pick the right one for your business.

  • Web Forms
  • Role Based Access
  • Email Integration
  • Developer Api
  • Accounting
  • Sales Pipeline Management
  • Integrations
  • Lead Scoring
  • Custom Fields
  • Email Tracking
  • Contact Management
  • Document Management
  • Deal Management
  • Team Inbox
  • Email Marketing / Sms Marketing
View All Freshsales Features
  • Web Forms
  • Role Based Access
  • Email Integration
  • Developer Api
  • Accounting
  • Sales Pipeline Management
  • Integrations
  • Lead Scoring
  • Custom Fields
  • Email Tracking
  • Contact Management
  • Document Management
  • Deal Management
  • Team Inbox
  • Email Marketing / Sms Marketing
View All FreeCRM for SMBs Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Freshsales and FreeCRM for SMBs for better insights.

Ratings

Compare how Freshsales stacks up against FreeCRM for SMBs in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.4
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
81%
View All Freshsales Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All FreeCRM for SMBs Reviews

Awards

Freshsales and FreeCRM for SMBs have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Freshsales Award
Freshsales Award

User Reviews

Based on all the user reviews and ratings received by Freshsales and FreeCRM for SMBs in CRM Software category, we've provided an average user rating for each software below. Freshsales has 30 reviews while FreeCRM for SMBs has 4 reviews

Pros

Freshworks CRM is very user-friendly, supports every browser, and is very fast.

Posted by - Govind Varshney

Pros

Track leads and deals. Maintain contact info on prospects. Keep track of all contact points with prospects.

Posted by - Emilee Zucker

Cons

Please provide the text you would like me to review.

Posted by - Sohail Raheman

Cons

Interface can be better.

Posted by - Shivangini Chauhan

View All Freshsales Reviews

Pros

HubspotCRM is a fantastic choice for SMBs, providing powerful features, ease of use, and its free.

Posted by - Zafar ali

Pros

The analytics and reporting capabilities of FreeCRM have allowed us to make data-driven decisions, enhancing our marketing and sales strategies.

Posted by - Manisha Jain

Cons

They give only a 7-day free trial, and they have very optimized pricing plans.

Posted by - Nicole Brooks

Cons

Improving FreeCRM for SMBs necessitates enhancements in key areas. This includes better integration with widely used software, advanced customization for tailored CRM solutions, and improved mobile app functionality.

Posted by - Bangbose Samson Sunday

View All FreeCRM for SMBs Reviews

Specifications

Check out the specifications of Freshsales and FreeCRM for SMBs. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Freshsales and FreeCRM for SMBs. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these Freshsales and FreeCRM for SMBs work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Freshsales and FreeCRM for SMBs and learn how they operate. Explore the company name, its location, and more!

Company Name

Freshworks

Headquarter

Chennai

Company Name

SoftwareSuggest

Headquarter

Ahmedabad

FAQs

Do Freshsales and FreeCRM for SMBs offer a free trial?

Freshsales provides a free trial, while FreeCRM for SMBs doesn’t offer free trial.

What level of customer support can I expect from Freshsales and FreeCRM for SMBs?

Freshsales provides customer support over various channels including phone, email, live support and tickets, and FreeCRM for SMBs provides customer support over phone, email, tickets and more.

For what other purposes can Freshsales and FreeCRM for SMBs be used?

Apart from being a CRM software, Freshsales can be used as a accounting software, distribution management software, sfa sales force automation software and sales management software, while FreeCRM for SMBs can be utilized as a project management software, customer feedback software and customer loyalty program software.

Freshsales and FreeCRM for SMBs cater to which types of businesses?

Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas FreeCRM for SMBs is suitable for Startups, SMBs, Mid-Market & Enterprises.

What are the key features of Freshsales and FreeCRM for SMBs?

Key features of Freshsales include contact management, lead scoring, sales pipeline management, email tracking, customizable reports, workflow automation, while FreeCRM for SMBs offers features, such as contact management, sales pipeline management, task management, email integration.

Freshsales

Free Demo
Still Confused to find the best software?