As one of the most essential tools in the current market, CRM Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Freshsales and Salesforce Sales Cloud. For a better product experience, Freshsales offers customer support on Email, Phone, Live Support, Training and Tickets and Salesforce Sales Cloud offers customer support on Email, Phone, Live Support, Training and Tickets.
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Plans and Pricing
Compare pricing of Freshsales vs Salesforce Sales Cloud with the following detailed pricing plan info. Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, Salesforce Sales Cloud has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshsales and Salesforce Sales Cloud based on their key features and functionalities to pick the right one for your business.
- Territory Management
- Web Forms
- Lead Scoring
- Workflow Automation
- Sales Pipeline Management
- Deal Management
- Customer Support
- CRM Analytics
- Event Tracking
- CRM & Sales Dashboards
- Role Based Access
- Lead Capture
- Email Marketing / Sms Marketing
- Built In Phone
- Sales Goals
- Territory Management
- Web Forms
- Lead Scoring
- Workflow Automation
- Sales Pipeline Management
- Deal Management
- Customer Support
- CRM Analytics
- Event Tracking
- CRM & Sales Dashboards
- Role Based Access
- Lead Capture
- Email Marketing / Sms Marketing
- Built In Phone
- Sales Goals
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshsales and Salesforce Sales Cloud for better insights.
Awards
Freshsales and Salesforce Sales Cloud have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Freshsales and Salesforce Sales Cloud in CRM Software category, we've provided an average user rating for each software below. Freshsales has 30 reviews while Salesforce Sales Cloud has not received any reviews. Be the first one to write Salesforce Sales Cloud review
Pros
All good.
Posted by - Praveen Deshetti
Pros
User-friendly
Posted by - Sujanth Mathew
Cons
Very complex and technical, there is overlap of information, and the UI is not that great. Over-customization doesnt always feel great. Integration with other apps becomes a concern with webhooks, and their support is only available at night time.
Posted by - Nazeeruddin Syed
Cons
Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.
Posted by - islam. Pakistan
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshsales and Salesforce Sales Cloud. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Freshsales and Salesforce Sales Cloud. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Freshsales and Salesforce Sales Cloud work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshsales and Salesforce Sales Cloud and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
SalesForce Inc.
California
Alternatives
FAQs
Freshsales and Salesforce Sales Cloud cater to which types of businesses?
Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Salesforce Sales Cloud is suitable for Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Freshsales and Salesforce Sales Cloud?
Freshsales provides customer support over various channels including phone, email, live support and tickets, and Salesforce Sales Cloud provides customer support over phone, email, live support and more.
What are the key features of Freshsales and Salesforce Sales Cloud?
Key features of Freshsales include contact management, lead scoring, sales pipeline management, email tracking, customizable reports, workflow automation, while Salesforce Sales Cloud offers features, such as lead management, opportunity management, contact management, sales forecasting.
For what other purposes can Freshsales and Salesforce Sales Cloud be used?
Apart from being a CRM software, Freshsales can be used as a accounting software, distribution management software, sfa sales force automation software and sales management software, while Salesforce Sales Cloud can be utilized as a accounting software, sfa sales force automation software and sales prospecting tools.
Do Freshsales and Salesforce Sales Cloud offer a free trial?
Yes, Freshsales and Salesforce Sales Cloud provide a free trial to its users.
Freshsales
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