Identifying the ideal CRM Software to suit your specific requirements can be challenging. Compare Freshsales and Service CRM side by side to understand how they differ across the factors that matter most. Discover key similarities and differences in Freshsales vs. Service CRM to determine which solution best fits your business requirements.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

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Compare the most important details of Freshsales and Service CRM at a glance

Rating

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Starting Price
$ 0
For upto 3 Users
$ 167
Lifetime
Target Audience
Freelancer, Startups, SMBs, Mid-Market & Enterprises
Freelancer, Startups, SMBs, Mid-Market & Enterprises
Pros

CrossPlatform Accessibility

Easy To Use

Marketing Automation Tools

Strong Lead Management

Intuitive Interface

No reviews available to identify pros yet

Cons

Occasional Bugs Reported

Integration Concerns With Webhooks

Limited Customization Flexibility

Slow Customer Support

UI Can Be Better

No reviews available to identify cons yet

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Reviews and Ratings

Compare how Freshsales stacks up against Service CRM in terms of ratings and user experience. Select the CRM that perfectly aligns with your business requirements.

Freshsales Review

4.6/5
Based on 30 Reviews

awesome

Very simple to use, and I've been using it for the past 6 months. Thank you so much for giving me this opportunity to share my experience. I would love to share my experience in a few words. In fact, I love this software.

Read More

— Jayasaran

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.4
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
81%
View All Freshsales Reviews

Service CRM Review

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Pricing

Compare pricing of Freshsales vs Service CRM with the following detailed pricing plan info. Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, Service CRM comes in 3 packages: Desktop Version, Advance Desktop Version, Superior Version with Android App.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
For upto 3 Users
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 167
Lifetime
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Freshsales and Service CRM based on their key features and functionalities to pick the right one for your business.

  • Email Tracking
  • CRM Analytics
  • Contact Manager
  • Integrations
  • Developer Api
  • Document Management
  • Team Inbox
  • Lead Capture
  • Sales Sequences
  • Role Based Access
  • Deal Management
  • Lead Scoring
  • Mobile App
  • Contact Management
  • Custom Fields
View All Freshsales Features
  • Email Tracking
  • CRM Analytics
  • Contact Manager
  • Integrations
  • Developer Api
  • Document Management
  • Team Inbox
  • Lead Capture
  • Sales Sequences
  • Role Based Access
  • Deal Management
  • Lead Scoring
  • Mobile App
  • Contact Management
  • Custom Fields
View All Service CRM Features

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Media

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Specifications

Check out the specifications of Freshsales and Service CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Awards

Freshsales and Service CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Freshsales Award
Freshsales Award

Company Details

Get insight into the company details Freshsales and Service CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Freshworks

Headquarter

Chennai

Company Name

Service CRM India

FAQs

For what other purposes can Freshsales and Service CRM be used?

Apart from being a CRM software, Freshsales can be used as a accounting software, distribution management software, sfa sales force automation software and sales management software, while Service CRM can be utilized as a field service management software.

What are the key features of Freshsales and Service CRM?

Key features of Freshsales include contact management, lead scoring, sales pipeline management, email tracking, customizable reports, workflow automation, while Service CRM offers features, such as customer management, contact management, lead management, sales pipeline management.

Which mobile platforms do Freshsales and Service CRM support?

Freshsales and Service CRM both support Android and IOS.

Freshsales and Service CRM cater to which types of businesses?

Freshsales and Service CRM both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Do Freshsales and Service CRM offer a free trial?

Yes, Freshsales and Service CRM provide a free trial to its users.

Freshsales

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