Are you struggling to find the perfect Service Desk Management Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshservice vs. Auvik all in one place to simplify your decision-making process. Freshservice is rated 4.4 while Auvik is rated 4.0.
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All Service Desk Management Software Products ›››Plans and Pricing
Compare pricing of Freshservice vs Auvik with the following detailed pricing plan info. Freshservice comes in 4 packages: Starter, Growth, Pro, Enterprise. On the other hand, Auvik has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and Auvik for better insights.
Awards
Freshservice and Auvik have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.
Payment Type
Below is the comparison of the starting price and payment method of Freshservice and Auvik. You can purchase Freshservice with Agent/Month Billed annually payment plans. Whereas, Information related to the payment plans of Auvik is unavailable. Freshservice provides a free trial whereas, Auvik does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Freshservice and Auvik based on their key features and functionalities to pick the right one for your business.
Asset Management
Knowledge Management
Project Management
Self Service Portal
Access Controls
Knowledge Base
Contract Management
Incident Management
Ticket Management
Problem Management
Inventory Management
Knowledge Management
Self Service Portal
Issue Management
Resource Management
Dashboard
Software Inventory
Procurement Management
Scheduling
Incident Management
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
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Overall Ratings
Compare how Freshservice stacks up against Auvik in terms of ratings and user experience. Select the Service Desk Management software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Freshservice and Auvik in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while Auvik has 1 review
Good
Pros
Product is easy to use. Convenient and simple to understand, even for a fresher.
Cons
Canned response feature, Escalation feature can be improved as of now.
I give a review for auvik.
Pros
This software is easy to use and full with more benefits. I love this software.
Cons
Its price is too much expensive because students and the some poor people can not afford it.
Salesforce brings scalability and security
Pros
It can be customized easily to meet the specific needs. It is versatile.
Cons
User interface and integration flexibility could be improved. learning process could be improved as well.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Service Desk Management Software. Freshservice is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Auvik is available on Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Freshservice with Auvik. Freshservice offers Email, Phone, Live Support, Training and Tickets to its customers, while Auvik provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
training
Languages Supported
Freshservice and Auvik are supported in the following languages.
Chinese
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Spanish
Swedish
English
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
Typical Customer
The target customer base of Freshservice vs Auvik is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Freelancer
Enterprises
SMEs
Freelancer
Startups
Video
To gain a better understanding of how these Freshservice and Auvik work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshservice and Auvik and learn how they operate. Explore the company name, its location, and more!