As one of the most essential tools in the current market, Service Desk Management Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Freshservice and Axonius. For a better product experience, Freshservice offers customer support on Email, Phone, Live Support, Training and Tickets and Axonius offers customer support on Email.
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List of All Service Desk Management Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshservice vs Axonius with the following detailed pricing plan info. Freshservice comes in 3 packages: Starter, Growth, Pro. On the other hand, Axonius has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshservice and Axonius based on their key features and functionalities to pick the right one for your business.
- Reporting And Analytics
- Mobile Apps
- Incident Management
- Workflow Automation
- Problem Management
- Customizable Dashboards
- Knowledge Base
- Business Rules Management
- Asset Management
- Project Management
- Self Service Portal
- Automations
- It Asset Management
- Access Controls
- Contract Management
- Reporting And Analytics
- Mobile Apps
- Incident Management
- Workflow Automation
- Problem Management
- Customizable Dashboards
- Knowledge Base
- Business Rules Management
- Asset Management
- Project Management
- Self Service Portal
- Automations
- It Asset Management
- Access Controls
- Contract Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and Axonius for better insights.
Awards
Freshservice and Axonius have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.
User Reviews
Based on all the user reviews and ratings received by Freshservice and Axonius in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while Axonius has not received any reviews. Be the first one to write Axonius review
Pros
Ease of use and its varied set of features.
Posted by - Lifin Xavier
Pros
The product is easy to use, convenient, and simple to understand, even for a fresher.
Posted by - Pinky Subhash Chandra Agarwal
Cons
A great disappointment comes from its below-standard reporting tools. It is hardly effective in this field.
Posted by - Nembou
Cons
The app is quite buggy, and its reporting features are also very limited. Additionally, the dashboard is not very informative.
Posted by - Sakthi
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshservice and Axonius. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshservice and Axonius work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshservice and Axonius and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
Axonius
Alternatives
FAQs
Freshservice and Axonius cater to which types of businesses?
Freshservice is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Axonius is suitable for Startups, SMBs, Mid-Market & Enterprises.
Do Freshservice and Axonius offer a free trial?
Freshservice provides a free trial, while Axonius doesn’t offer free trial.
What level of customer support can I expect from Freshservice and Axonius?
Freshservice provides customer support over various channels including phone, email, live support and tickets, and Axonius provides customer support over email and more.
What are the key features of Freshservice and Axonius?
Key features of Freshservice include incident management, service catalog, problem management, change management, release management, asset management, while Axonius offers features, such as asset inventory, security policy enforcement, automated workflows, customizable dashboards.
Freshservice
