Identifying the ideal Service Desk Management Software to suit your specific requirements can be challenging. Freshservice is headquartered at Chennai, while CDW Asset is headquartered at Lincolnshire. Choosing software like Freshservice or CDW Asset requires thorough contemplation and comparing key factors. The question remains - Freshservice vs. CDW Asset - which is the superior option? Check out the in-depth comparison now!
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List of All Service Desk Management Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshservice vs CDW Asset with the following detailed pricing plan info. Freshservice comes in 3 packages: Starter, Growth, Pro. On the other hand, CDW Asset has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshservice and CDW Asset based on their key features and functionalities to pick the right one for your business.
- Portal Customization
- Orchestration
- Incident Management
- Mobile App
- Self Service Portal
- Reporting And Analytics
- Knowledge Management
- It Asset Management
- Asset Management
- Customizable Dashboards
- Problem Management
- Access Controls
- Business Rules Management
- Change Management
- Project Management
- Portal Customization
- Orchestration
- Incident Management
- Mobile App
- Self Service Portal
- Reporting And Analytics
- Knowledge Management
- It Asset Management
- Asset Management
- Customizable Dashboards
- Problem Management
- Access Controls
- Business Rules Management
- Change Management
- Project Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and CDW Asset for better insights.
Awards
Freshservice and CDW Asset have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.
User Reviews
Based on all the user reviews and ratings received by Freshservice and CDW Asset in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while CDW Asset has not received any reviews. Be the first one to write CDW Asset review
Pros
Handles various tasks simultaneously, maintains service catalog, comes with a mobile app support system, and fully automated operating system.
Posted by - Sakthi
Pros
User-friendly and advanced integration. A great tool for maintaining automated service records. Comes with a robust API integration.
Posted by - Nembou
Cons
Canned response feature and escalation feature can be improved as of now.
Posted by - Pinky Subhash Chandra Agarwal
Cons
Ease of use and its varied set of features.
Posted by - Lifin Xavier
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshservice and CDW Asset. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshservice and CDW Asset work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Freshservice and CDW Asset and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
CDW
Lincolnshire
Alternatives
FAQs
Freshservice and CDW Asset cater to which types of businesses?
Freshservice is suitable for Startups, Enterprises, SMBs & Freelancer, whereas CDW Asset is suitable for Startups, SMBs, Mid-Market & Enterprises.
Do Freshservice and CDW Asset offer a free trial?
Yes, Freshservice and CDW Asset provide a free trial to its users.
For what other purposes can Freshservice and CDW Asset be used?
Apart from being a Service Desk Management software, Freshservice can be used as a project management software, ticketing management software, help desk software and asset management software, while CDW Asset can be utilized as a microsoft partner and cisco partner.
What are the key features of Freshservice and CDW Asset?
Key features of Freshservice include incident management, service catalog, problem management, change management, release management, asset management, while CDW Asset offers features, such as asset tracking, inventory management, maintenance scheduling, barcode scanning.
What level of customer support can I expect from Freshservice and CDW Asset?
Freshservice provides customer support over various channels including phone, email, live support and tickets, and CDW Asset provides customer support over phone, email, tickets and more.
Freshservice
