Are you struggling to find the perfect Service Desk Management Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Freshservice vs. EZOfficeInventory all in one place to simplify your decision-making process. Freshservice is rated 4.4 while EZOfficeInventory is rated 4.3.
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List of All Service Desk Management Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshservice vs EZOfficeInventory with the following detailed pricing plan info. Freshservice comes in 3 packages: Starter, Growth, Pro. On the other hand, EZOfficeInventory comes in 3 packages: Essential, Advanced, Premium.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Freshservice and EZOfficeInventory based on their key features and functionalities to pick the right one for your business.
- Problem Management
- Orchestration
- Service Catalog
- Ticket Management
- Cmdb (configuration Management Database)
- Reporting And Analytics
- Mobile App
- Project Management
- Vendor Management
- Knowledge Base
- Approval Workflows
- Self Service Portal
- Workflow Automation
- Change Management
- Service Level Agreements (slas)
- Problem Management
- Orchestration
- Service Catalog
- Ticket Management
- Cmdb (configuration Management Database)
- Reporting And Analytics
- Mobile App
- Project Management
- Vendor Management
- Knowledge Base
- Approval Workflows
- Self Service Portal
- Workflow Automation
- Change Management
- Service Level Agreements (slas)
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and EZOfficeInventory for better insights.
Awards
Freshservice and EZOfficeInventory have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.
User Reviews
Based on all the user reviews and ratings received by Freshservice and EZOfficeInventory in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while EZOfficeInventory has 3 reviews
Pros
The product is easy to use, convenient, and simple to understand, even for a fresher.
Posted by - Pinky Subhash Chandra Agarwal
Pros
Handles various tasks simultaneously, maintains service catalog, comes with a mobile app support system, and fully automated operating system.
Posted by - Sakthi
Cons
Canned response feature and escalation feature can be improved as of now.
Posted by - Pinky Subhash Chandra Agarwal
Cons
The app is quite buggy, and its reporting features are also very limited. Additionally, the dashboard is not very informative.
Posted by - Sakthi
Pros
Value for money and ease of use.
Posted by - Christopher Oladosu
Pros
Just with the click of a few buttons, it helps us manage our office inventory in the best possible way. We do not need to use huge piles of papers and binders all the time. We just need to input the names of users and assets, and it automatically compiles all.
Posted by - Tanveer
Cons
I suggest that the trial version period be extended a little further.
Posted by - Christopher Oladosu
Cons
The only con we would say is it requires a minimum size of file to be uploaded as an attachment for every inventory.
Posted by - Tanveer
Specifications
Check out the specifications of Freshservice and EZOfficeInventory. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshservice and EZOfficeInventory work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshservice and EZOfficeInventory and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
EZO
Austin
Alternatives
FAQs
What are the key features of Freshservice and EZOfficeInventory?
Key features of Freshservice include incident management, service catalog, problem management, change management, release management, asset management, while EZOfficeInventory offers features, such as asset tracking, inventory management, maintenance management, check in/check out.
Do Freshservice and EZOfficeInventory offer a free trial?
Yes, Freshservice and EZOfficeInventory provide a free trial to its users.
What level of customer support can I expect from Freshservice and EZOfficeInventory?
Freshservice provides customer support over various channels including phone, email, live support and tickets, and EZOfficeInventory provides customer support over phone, email, training and more.
Which is the better option between Freshservice and EZOfficeInventory?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshservice has an advantage over EZOfficeInventory.
For what other purposes can Freshservice and EZOfficeInventory be used?
Apart from being a Service Desk Management software, Freshservice can be used as a project management software, ticketing management software, help desk software and asset management software, while EZOfficeInventory can be utilized as a fixed asset accounting software, inventory management software and manufacturing software.
Freshservice
