Choosing the right Service Desk Management Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Freshservice and Mosyle Business. The critical question remains: Freshservice versus Mosyle Business - which is better? Freshservice offers robust features such as Asset Management, Knowledge Management and Project Management while Mosyle Business has features like Inventory Management, Software Management and Configuration Management.

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Plans and Pricing

Compare pricing of Freshservice vs Mosyle Business with the following detailed pricing plan info. Freshservice comes in 4 packages: Starter, Growth, Pro, Enterprise. On the other hand, Mosyle Business has not provided information about its pricing.

Starter
$ 19

Agent/Month Billed annually

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Growth
$ 50

Agent/Month Billed annually

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Pro
$ 97

Agent/Month Billed annually

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Enterprise
$ 122

Agent/Month Billed annually

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Starter
$ 45

Per Month

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Professional
$ 800

Per Month

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Enterprise
$ 3200

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and Mosyle Business for better insights.

Awards

Freshservice and Mosyle Business have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.

Freshservice Award
Freshservice Award
Freshservice Award
Payment Type

Below is the comparison of the starting price and payment method of Freshservice and Mosyle Business. You can purchase Freshservice with Agent/Month Billed annually payment plans. Whereas, Information related to the payment plans of Mosyle Business is unavailable. Freshservice provides a free trial whereas, Mosyle Business does not provide a free trial.

Free Trial

SAAS

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Freshservice and Mosyle Business based on their key features and functionalities to pick the right one for your business.

Asset Management

Knowledge Management

Project Management

Self Service Portal

Access Controls

Knowledge Base

Contract Management

Incident Management

Ticket Management

Problem Management

Workflow Automation

Business Rules Management

Change Management

Release Management

Approval workflows

Portal Customization

Mobile Apps

Reporting and Analytics

IT Asset Management

SLA Management

Service Catalog

Cloud management

Project Management

Purchase Order Management

SaaS Management

Project Portfolio Management

Workload Management

Orchestration

Workspaces

Workflow Automator

Multiple Portal Languages

Custom SSL

Marketplace Apps

Employee Onboarding

On-call Management

MSP Mode

Alert Management

Service Health Monitoring

Team Dashboards

IP Range Restrictions

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Inventory Management

Software Management

Configuration Management

Deployment Management

Compliance Tracking

Automatic Device Recognition

Remote Update / Installation

Contact Manager

CRM & Sales Dashboards

CRM Analytics

Customer Support

Document Management

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Knowledge Management

Marketing Analytics

Marketing Automation

Performance Management

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Sales Tracking

Lead Management

Contact Management

Call Management

Workflow Management

Email Tracking

Billing & Invoicing

Dashboard

Lead Scoring

Pipeline Management

Campaign Management

Analytics

Scheduling

Call Logging

Web Forms

Invoice Management

Sales Management

Proposal Management

Interaction Tracking

List Management

Customization

Pricing Management

Communication Management

Sales Pipeline Tracking

Predictive Analytics

Customer Engagement

Dashboard

Email scheduling

Live Chat

Call List Management

Online Payment Processing

Reporting/Analytics

Account Management

Search/Filter

Meeting scheduling and coordination

Document sharing and tracking

Sales meeting scheduling

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Overall Ratings

Compare how Freshservice stacks up against Mosyle Business in terms of ratings and user experience. Select the Service Desk Management software that perfectly aligns with your business requirements.

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Freshservice and Mosyle Business in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while Mosyle Business has not received any reviews. Be the first one to write Mosyle Business review

Pinky Subhash Chandra Agarwal

Good

Pros

Product is easy to use. Convenient and simple to understand, even for a fresher.

Cons

Canned response feature, Escalation feature can be improved as of now.

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John Krochune

Intuitive CRM platform for SMB

Pros

easy to use

Cons

Need to update more features

Read all 46 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Service Desk Management Software. Freshservice is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Mosyle Business is available on Web App, Windows, MacOs desktop platforms and IOS mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Freshservice with Mosyle Business. Freshservice offers Email, Phone, Live Support, Training and Tickets to its customers, while Mosyle Business provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

Freshservice and Mosyle Business are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Spanish

Swedish

English

English

French

German

Japanese

Portuguese

Spanish

Typical Customer

The target customer base of Freshservice vs Mosyle Business is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Integrations

Find out which tools Freshservice and Mosyle Business integrate with and make the right choice. Get the Service Desk Management software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Drift

PandaDoc

Proposify

SalesForce

Seventh Sense

Survey Monkey

EventBrite

Gravity Forms

Bitly

Unbounce

DataBox

TrenDemon

HotJar

CallRail

Wistia

TwentyThree

ReadyTalk

GoToWebinar

Beacon

Video

To gain a better understanding of how these Freshservice and Mosyle Business work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Freshservice and Mosyle Business and learn how they operate. Explore the company name, its location, and more!

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Mosyle

Website :

Visit Website

Company Name :

HubSpot

Headquarter :

Cambridge

Website :

Visit Website

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