As one of the most essential tools in the current market, Service Desk Management Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Freshservice and SecPod's SanerNow IT Asset Management. For a better product experience, Freshservice offers customer support on Email, Phone, Live Support, Training and Tickets and SecPod's SanerNow IT Asset Management offers customer support on Email, Phone, Live Support, Training and Tickets.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Service Desk Management Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshservice vs SecPod's SanerNow IT Asset Management with the following detailed pricing plan info. Freshservice comes in 3 packages: Starter, Growth, Pro. On the other hand, SecPod's SanerNow IT Asset Management has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshservice and SecPod's SanerNow IT Asset Management based on their key features and functionalities to pick the right one for your business.
- Portal Customization
- Ticket Management
- Service Level Agreements (slas)
- Business Rules Management
- Mobile Apps
- Orchestration
- Release Management
- Time Tracking
- Customizable Dashboards
- Asset Management
- Change Management
- Cmdb (configuration Management Database)
- Reporting And Analytics
- Self Service Portal
- Self Service Portal
- Portal Customization
- Ticket Management
- Service Level Agreements (slas)
- Business Rules Management
- Mobile Apps
- Orchestration
- Release Management
- Time Tracking
- Customizable Dashboards
- Asset Management
- Change Management
- Cmdb (configuration Management Database)
- Reporting And Analytics
- Self Service Portal
- Self Service Portal
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and SecPod's SanerNow IT Asset Management for better insights.
Awards
Freshservice and SecPod's SanerNow IT Asset Management have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Service Desk Management Software category.
User Reviews
Based on all the user reviews and ratings received by Freshservice and SecPod's SanerNow IT Asset Management in Service Desk Management Software category, we've provided an average user rating for each software below. Freshservice has 7 reviews while SecPod's SanerNow IT Asset Management has not received any reviews. Be the first one to write SecPod's SanerNow IT Asset Management review
Pros
The product is easy to use, convenient, and simple to understand, even for a fresher.
Posted by - Pinky Subhash Chandra Agarwal
Pros
Ease of use and its varied set of features.
Posted by - Lifin Xavier
Cons
The app is quite buggy, and its reporting features are also very limited. Additionally, the dashboard is not very informative.
Posted by - Sakthi
Cons
A great disappointment comes from its below-standard reporting tools. It is hardly effective in this field.
Posted by - Nembou
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshservice and SecPod's SanerNow IT Asset Management. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshservice and SecPod's SanerNow IT Asset Management work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshservice and SecPod's SanerNow IT Asset Management and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
Secpod Technologies
Bengaluru
Alternatives
FAQs
What level of customer support can I expect from Freshservice and SecPod's SanerNow IT Asset Management?
Freshservice provides customer support over various channels including phone, email, live support and tickets, and SecPod's SanerNow IT Asset Management provides customer support over phone, email, live support and more.
Do Freshservice and SecPod's SanerNow IT Asset Management offer a free trial?
Yes, Freshservice and SecPod's SanerNow IT Asset Management provide a free trial to its users.
For what other purposes can Freshservice and SecPod's SanerNow IT Asset Management be used?
Apart from being a Service Desk Management software, Freshservice can be used as a project management software, ticketing management software, help desk software and asset management software, while SecPod's SanerNow IT Asset Management can be utilized as a asset management software, compliance management software and cyber security software.
What are the key features of Freshservice and SecPod's SanerNow IT Asset Management?
Key features of Freshservice include incident management, service catalog, problem management, change management, release management, asset management, while SecPod's SanerNow IT Asset Management offers features, such as automated asset discovery, real time asset inventory, hardware asset management, software asset management.
Freshservice and SecPod's SanerNow IT Asset Management cater to which types of businesses?
Freshservice is suitable for Startups, Enterprises, SMBs & Freelancer, whereas SecPod's SanerNow IT Asset Management is suitable for Startups, SMBs, Mid-Market & Enterprises.
Freshservice
