Are you struggling to find the perfect Customer Service Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Front vs. Help Scout all in one place to simplify your decision-making process. Front is rated 5.0 while Help Scout is rated 3.0.
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List of All Customer Service Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Front vs Help Scout with the following detailed pricing plan info. Front comes in 3 packages: Growth, Scale, Premier. On the other hand, Help Scout comes in 3 packages: Free, Standard, Plus.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Front and Help Scout based on their key features and functionalities to pick the right one for your business.
- Appointment Management
- Canned Responses
- CRM Integrations
- Customizable Signatures
- Mobile App
- Internal Comments
- Automated Workflows
- Customizable Tags
- Real Time Notifications
- Team Collaboration
- Dashboard
- Api Access
- CRM & Sales Dashboards
- Customer Profiles
- Third Party Integrations
- Appointment Management
- Canned Responses
- CRM Integrations
- Customizable Signatures
- Mobile App
- Internal Comments
- Automated Workflows
- Customizable Tags
- Real Time Notifications
- Team Collaboration
- Dashboard
- Api Access
- CRM & Sales Dashboards
- Customer Profiles
- Third Party Integrations
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Front and Help Scout for better insights.
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Awards
Front and Help Scout have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Front and Help Scout in Customer Service Software category, we've provided an average user rating for each software below. Front has 1 review while Help Scout has 1 review
Pros
Here, the overview dashboard provides understanding, knowledge, and user confirmation details.
Posted by - SAGAR MISAL 1
Cons
here i wish there will be more message template that help to user for good conversation.
Posted by - SAGAR MISAL 1
Pros
Email or message has been read by a customer.
Posted by - Forhad Mollah
Cons
multitasking features
Posted by - Forhad Mollah
Specifications
Check out the specifications of Front and Help Scout. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Front and Help Scout. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Front and Help Scout work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Front and Help Scout and learn how they operate. Explore the company name, its location, and more!
FrontApp, Inc.
San Francisco
Help Scout
Boston
Alternatives
FAQs
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Help Scout has an advantage over Front.
Front is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Help Scout is suitable for Startups, SMBs & Freelancer.
Yes, Front and Help Scout provide a free trial to its users.
Key features of Front include shared inboxes, team collaboration, automated workflows, analytics and reporting, crm integrations, email templates, while Help Scout offers features, such as shared inbox, customer management, knowledge base, live chat.
Apart from being a Customer Service software, Front can be used as a crm software, ticketing management software, customer experience management software and customer service software, while Help Scout can be utilized as a quality management software, live chat software and complaint management system.
Front
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