In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Front versus Hiver. To get better insight, here’s how users have rated these products. Front is rated 5.0 while Hiver is rated 4.8.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Front vs Hiver with the following detailed pricing plan info. Front comes in 3 packages: Growth, Scale, Premier. On the other hand, Hiver comes in 3 packages: Lite, Pro, Elite.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Front and Hiver based on their key features and functionalities to pick the right one for your business.
- Third Party Integrations
- Mobile App
- Real Time Notifications
- CRM Integrations
- Sla Management
- Task Management
- Canned Responses
- Team Collaboration
- Internal Comments
- Social Media Integration
- CRM & Sales Dashboards
- Customizable Views
- Surveys & Feedback
- Customer Profiles
- Performance Metrics
- Third Party Integrations
- Mobile App
- Real Time Notifications
- CRM Integrations
- Sla Management
- Task Management
- Canned Responses
- Team Collaboration
- Internal Comments
- Social Media Integration
- CRM & Sales Dashboards
- Customizable Views
- Surveys & Feedback
- Customer Profiles
- Performance Metrics
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Front and Hiver for better insights.
Awards
Front and Hiver have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Front and Hiver in Customer Service Software category, we've provided an average user rating for each software below. Front has 1 review while Hiver has 4 reviews
Pros
Here, the overview dashboard provides understanding, knowledge, and user confirmation details.
Posted by - SAGAR MISAL 1
Cons
here i wish there will be more message template that help to user for good conversation.
Posted by - SAGAR MISAL 1
Pros
Hiver is a good app. It is easy to use and full of customer support.
Posted by - asad latif
Cons
Hiver is a good app. It is easy to use and has excellent customer support.
Posted by - asad latif
Specifications
Check out the specifications of Front and Hiver. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Front and Hiver. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these Front and Hiver work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Front and Hiver and learn how they operate. Explore the company name, its location, and more!
FrontApp, Inc.
San Francisco
Hiver
San Jose
Alternatives
FAQs
For what other purposes can Front and Hiver be used?
Apart from being a Customer Service software, Front can be used as a crm software, ticketing management software, customer experience management software and whatsapp marketing software, while Hiver can be utilized as a ticketing management software, live chat software and customer engagement software.
What are the key features of Front and Hiver?
Key features of Front include shared inboxes, team collaboration, automated workflows, analytics and reporting, crm integrations, email templates, while Hiver offers features, such as email management, shared inboxes, collision detection, email tags.
Front and Hiver cater to which types of businesses?
Front is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Hiver is suitable for Startups, SMBs, Enterprises & .
Which is the better option between Front and Hiver?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Hiver has an advantage over Front.
Which integrations are supported by Front and Hiver?
Front integrates seamlessly with ASB Telegram Bot, Dialpad, Drift, Flow.ai, JustCall & LiveWebinar, while Hiver offers compatibility with ACGIL Calibration & Testing Lab.
Front
