In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Front versus Microsoft Outlook. To get better insight, here’s how users have rated these products. Front is rated 5.0 while Microsoft Outlook is rated 4.8.

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List of All Customer Service Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Customer Service

5.0

(1 Review)
Free Demo
Free Demo

Email Collaboration

4.8

(20 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Front vs Microsoft Outlook with the following detailed pricing plan info. Front comes in 3 packages: Growth, Scale, Premier. On the other hand, Microsoft Outlook has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 59
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Front and Microsoft Outlook based on their key features and functionalities to pick the right one for your business.

  • Task Management
  • Help Desk
  • CRM Integrations
  • Social Media Integration
  • Workflow Management
  • Multi Channel Support
  • CRM & Sales Dashboards
  • Customizable Tags
  • Appointment Management
  • Performance Metrics
  • Collision Detection
  • Analytics And Reporting
  • Automated Workflows
  • Shared Inboxes
  • Internal Comments
View All Front Features
  • Task Management
  • Help Desk
  • CRM Integrations
  • Social Media Integration
  • Workflow Management
  • Multi Channel Support
  • CRM & Sales Dashboards
  • Customizable Tags
  • Appointment Management
  • Performance Metrics
  • Collision Detection
  • Analytics And Reporting
  • Automated Workflows
  • Shared Inboxes
  • Internal Comments
View All Microsoft Outlook Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Front and Microsoft Outlook for better insights.

Ratings

Compare how Front stacks up against Microsoft Outlook in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Front Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.9
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.9
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All Microsoft Outlook Reviews

Awards

Front and Microsoft Outlook have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.

Front Award
Front Award

User Reviews

Based on all the user reviews and ratings received by Front and Microsoft Outlook in Customer Service Software category, we've provided an average user rating for each software below. Front has 1 review while Microsoft Outlook has 20 reviews

Pros

Here, the overview dashboard provides understanding, knowledge, and user confirmation details.

Posted by - SAGAR MISAL 1

Cons

here i wish there will be more message template that help to user for good conversation.

Posted by - SAGAR MISAL 1

View All Front Reviews

Pros

The ease of use in using emails. The tools that I need for making emails, organizing the emails, and accessing my contacts. Saves a lot of time and effort. Also in managing my schedules.

Posted by - Janet Ramos

Cons

So far for me, it has been almost perfect. I cant see anything yet that needs to improve.

Posted by - Janet Ramos

View All Microsoft Outlook Reviews

Specifications

Check out the specifications of Front and Microsoft Outlook. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Front and Microsoft Outlook. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Front and Microsoft Outlook work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Front and Microsoft Outlook and learn how they operate. Explore the company name, its location, and more!

Company Name

FrontApp, Inc.

Headquarter

San Francisco

Company Name

Microsoft Corporation

Headquarter

Redmond

FAQs

Which is the better option between Front and Microsoft Outlook?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Microsoft Outlook has an advantage over Front.

For what other purposes can Front and Microsoft Outlook be used?

Apart from being a Customer Service software, Front can be used as a crm software, ticketing management software, customer experience management software and whatsapp marketing software, while Microsoft Outlook can be utilized as a task management software, contact management software and mailroom management software.

Front and Microsoft Outlook cater to which types of businesses?

Front is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Microsoft Outlook is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Do Front and Microsoft Outlook offer a free trial?

Front provides a free trial, while Microsoft Outlook doesn’t offer free trial.

What level of customer support can I expect from Front and Microsoft Outlook?

Front provides customer support over various channels including phone, email, live support and tickets, and Microsoft Outlook provides customer support over email and more.

Front

Free Demo
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