As one of the most essential tools in the current market, Customer Service Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Front and Podium Feedback. For a better product experience, Front offers customer support on Email, Phone, Live Support and Tickets and Podium Feedback offers customer support on Email, Phone and Live Support.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Customer Service Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Front vs Podium Feedback with the following detailed pricing plan info. Front comes in 3 packages: Growth, Scale, Premier. On the other hand, Podium Feedback has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Front and Podium Feedback based on their key features and functionalities to pick the right one for your business.
- Api Access
- CRM & Sales Dashboards
- Help Desk
- Appointment Management
- Customizable Views
- Shared Inboxes
- Sla Management
- Performance Metrics
- Customizable Tags
- Task Management
- Dashboard
- Email Integration
- Internal Comments
- Surveys & Feedback
- Email Templates
- Api Access
- CRM & Sales Dashboards
- Help Desk
- Appointment Management
- Customizable Views
- Shared Inboxes
- Sla Management
- Performance Metrics
- Customizable Tags
- Task Management
- Dashboard
- Email Integration
- Internal Comments
- Surveys & Feedback
- Email Templates
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Front and Podium Feedback for better insights.
Awards
Front and Podium Feedback have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Front and Podium Feedback in Customer Service Software category, we've provided an average user rating for each software below. Front has 1 review while Podium Feedback has not received any reviews. Be the first one to write Podium Feedback review
Pros
Here, the overview dashboard provides understanding, knowledge, and user confirmation details.
Posted by - SAGAR MISAL 1
Cons
here i wish there will be more message template that help to user for good conversation.
Posted by - SAGAR MISAL 1
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Front and Podium Feedback. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Front and Podium Feedback. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Front and Podium Feedback work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Front and Podium Feedback and learn how they operate. Explore the company name, its location, and more!
FrontApp, Inc.
San Francisco
Podium Corp Inc
Lehi
Alternatives
FAQs
What level of customer support can I expect from Front and Podium Feedback?
Front provides customer support over various channels including phone, email, live support and tickets, and Podium Feedback provides customer support over phone, email, live support and more.
For what other purposes can Front and Podium Feedback be used?
Apart from being a Customer Service software, Front can be used as a crm software, ticketing management software, customer experience management software and whatsapp marketing software, while Podium Feedback can be utilized as a online reputation management software, review management software and sms marketing software.
What are the key features of Front and Podium Feedback?
Key features of Front include shared inboxes, team collaboration, automated workflows, analytics and reporting, crm integrations, email templates, while Podium Feedback offers features, such as automated feedback requests, customizable surveys, real time notifications, multi channel feedback collection.
Front and Podium Feedback cater to which types of businesses?
Front is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Podium Feedback is suitable for Startups, Enterprises & SMBs.
Do Front and Podium Feedback offer a free trial?
Yes, Front and Podium Feedback provide a free trial to its users.
Front
.png){kind=logo}