In search of the ideal Customer Success Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Gainsight versus Pardot. To get better insight, here’s how users have rated these products. Gainsight is rated 3.0 while Pardot is rated 4.8.

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List of All Customer Success Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Customer Success

3.0

(1 Review)
Free Demo
Free Demo

Marketing Automation

4.8

(4 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Gainsight vs Pardot with the following detailed pricing plan info. Gainsight has not provided information about its pricing. On the other hand, Pardot comes in 3 packages: Standard, Pro, Ultimate.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 1250
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Gainsight and Pardot based on their key features and functionalities to pick the right one for your business.

  • Revenue Optimization
  • Customer Health Scoring
  • 360 Degree Customer View
  • Account Management
  • Nps Surveys
  • Customer Success Plans
  • Playbooks
  • Renewal Management
  • Customer Communication Tracking
  • Integration With CRM
  • Churn Prediction
  • Customer Advocacy
  • Reporting And Dashboards
  • Task Management
  • Feedback Collection
View All Gainsight Features
  • Revenue Optimization
  • Customer Health Scoring
  • 360 Degree Customer View
  • Account Management
  • Nps Surveys
  • Customer Success Plans
  • Playbooks
  • Renewal Management
  • Customer Communication Tracking
  • Integration With CRM
  • Churn Prediction
  • Customer Advocacy
  • Reporting And Dashboards
  • Task Management
  • Feedback Collection
View All Pardot Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Gainsight and Pardot for better insights.

Gainsight Screenshot
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1/5

Gainsight Screenshot Gainsight Screenshot Gainsight Screenshot Gainsight Screenshot
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Gainsight Screenshot
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1/3

Gainsight Screenshot Gainsight Screenshot
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Ratings

Compare how Gainsight stacks up against Pardot in terms of ratings and user experience. Select the Customer Success software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 3
Feature
Feature 4
Ease of Use
Ease of Use 1
Value for Money
Value for Money 3
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
40%
View All Gainsight Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 5
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 5
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pardot Reviews

Awards

Gainsight and Pardot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Success Software category.

Gainsight Award
Gainsight Award

User Reviews

Based on all the user reviews and ratings received by Gainsight and Pardot in Customer Success Software category, we've provided an average user rating for each software below. Gainsight has 1 review while Pardot has 4 reviews

Pros

Features and the depth of knowledge with which the product is built. Good thought process.

Posted by - Shivam Kapoor

Cons

The simple fact that this needs a full-time admin blocks us from improving our current process.

Posted by - Shivam Kapoor

View All Gainsight Reviews

Pros

One-stop solution to generate good leads and establish a good connection with customers.

Posted by - Sanjiv

Cons

I feel the software is brilliantly designed and without any flaws.

Posted by - Sanjiv

View All Pardot Reviews

Specifications

Check out the specifications of Gainsight and Pardot. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Gainsight and Pardot work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Gainsight and Pardot and learn how they operate. Explore the company name, its location, and more!

Company Name

Gainsight

Company Name

Pardot

Headquarter

San Francisco

FAQs

What are the key features of Gainsight and Pardot?

Key features of Gainsight include customer health scoring, 360 degree customer view, automated customer journeys, churn prediction, customer segmentation, nps surveys, while Pardot offers features, such as lead management, email marketing, lead nurturing, lead scoring and grading.

Do Gainsight and Pardot offer a free trial?

Yes, Gainsight and Pardot provide a free trial to its users.

Gainsight and Pardot cater to which types of businesses?

Gainsight is suitable for Enterprises & SMBs, whereas Pardot is suitable for Startups, Enterprises & SMBs.

Which mobile platforms do Gainsight and Pardot support?

Gainsight and Pardot both support Android and IOS.

For what other purposes can Gainsight and Pardot be used?

Apart from being a Customer Success software, Gainsight can be used as a customer data platform, customer advocacy software, customer reference management software and churn prevention software, while Pardot can be utilized as a lead management system and lead scoring software.

Gainsight

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