In search of the ideal Customer Success Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Gainsight versus Pardot. To get better insight, here’s how users have rated these products. Gainsight is rated 3.0 while Pardot is rated 4.8.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Customer Success SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Gainsight vs Pardot with the following detailed pricing plan info. Gainsight has not provided information about its pricing. On the other hand, Pardot comes in 3 packages: Standard, Pro, Ultimate.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Gainsight and Pardot based on their key features and functionalities to pick the right one for your business.
- Revenue Optimization
- Customer Health Scoring
- 360 Degree Customer View
- Account Management
- Nps Surveys
- Customer Success Plans
- Playbooks
- Renewal Management
- Customer Communication Tracking
- Integration With CRM
- Churn Prediction
- Customer Advocacy
- Reporting And Dashboards
- Task Management
- Feedback Collection
- Revenue Optimization
- Customer Health Scoring
- 360 Degree Customer View
- Account Management
- Nps Surveys
- Customer Success Plans
- Playbooks
- Renewal Management
- Customer Communication Tracking
- Integration With CRM
- Churn Prediction
- Customer Advocacy
- Reporting And Dashboards
- Task Management
- Feedback Collection
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Gainsight and Pardot for better insights.
Awards
Gainsight and Pardot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Success Software category.


User Reviews
Based on all the user reviews and ratings received by Gainsight and Pardot in Customer Success Software category, we've provided an average user rating for each software below. Gainsight has 1 review while Pardot has 4 reviews
Pros
Features and the depth of knowledge with which the product is built. Good thought process.
Posted by - Shivam Kapoor
Cons
The simple fact that this needs a full-time admin blocks us from improving our current process.
Posted by - Shivam Kapoor
Pros
One-stop solution to generate good leads and establish a good connection with customers.
Posted by - Sanjiv
Cons
I feel the software is brilliantly designed and without any flaws.
Posted by - Sanjiv
Specifications
Check out the specifications of Gainsight and Pardot. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Gainsight and Pardot work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Gainsight and Pardot and learn how they operate. Explore the company name, its location, and more!
Gainsight
Pardot
San Francisco
Alternatives
FAQs
What are the key features of Gainsight and Pardot?
Key features of Gainsight include customer health scoring, 360 degree customer view, automated customer journeys, churn prediction, customer segmentation, nps surveys, while Pardot offers features, such as lead management, email marketing, lead nurturing, lead scoring and grading.
Do Gainsight and Pardot offer a free trial?
Yes, Gainsight and Pardot provide a free trial to its users.
Gainsight and Pardot cater to which types of businesses?
Gainsight is suitable for Enterprises & SMBs, whereas Pardot is suitable for Startups, Enterprises & SMBs.
Which mobile platforms do Gainsight and Pardot support?
Gainsight and Pardot both support Android and IOS.
For what other purposes can Gainsight and Pardot be used?
Apart from being a Customer Success software, Gainsight can be used as a customer data platform, customer advocacy software, customer reference management software and churn prevention software, while Pardot can be utilized as a lead management system and lead scoring software.
Gainsight