In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Google Voice versus Vonage. To get better insight, here’s how users have rated these products. Google Voice is rated 4.7 while Vonage is rated 4.5.

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List of All Cloud Telephony Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Google Voice vs Vonage with the following detailed pricing plan info. Google Voice has not provided information about its pricing. On the other hand, Vonage comes in 3 packages: Mobile, Premium, Advanced.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 20
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Google Voice and Vonage based on their key features and functionalities to pick the right one for your business.

  • Call Monitoring
  • Call Screening
  • Call Recording
  • Outbound Reporting
  • Integration With Google Workspace
  • Voicemail To Email
  • Spam Filtering
  • Conference Calling
  • Contact Management
  • Automated Attendant
  • Caller Id
  • Call Transfer
  • Multi Device Ringing
  • Contact History
  • Voicemail Transcription
View All Google Voice Features
  • Call Monitoring
  • Call Screening
  • Call Recording
  • Outbound Reporting
  • Integration With Google Workspace
  • Voicemail To Email
  • Spam Filtering
  • Conference Calling
  • Contact Management
  • Automated Attendant
  • Caller Id
  • Call Transfer
  • Multi Device Ringing
  • Contact History
  • Voicemail Transcription
View All Vonage Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Google Voice and Vonage for better insights.

Ratings

Compare how Google Voice stacks up against Vonage in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 5
Customer Support
Customer Support 4.6
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
95%
View All Google Voice Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.6
Ease of Use
Ease of Use 4.2
Value for Money
Value for Money 4
Customer Support
Customer Support 4.3
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Vonage Reviews

Awards

Google Voice and Vonage have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Google Voice Award
Google Voice Award

User Reviews

Based on all the user reviews and ratings received by Google Voice and Vonage in Cloud Telephony Software category, we've provided an average user rating for each software below. Google Voice has 7 reviews while Vonage has 11 reviews

Pros

As I have an Android phone, it is easier to use than my friends iPhone. As I am learning new languages, it helps me to develop my English and Hindi.

Posted by - G V S Abhishek Varma

Pros

I can do every task at my home with Google Voice, like controlling lights, curtains, etc. Set a reminder or something.

Posted by - Saurav Thakur

Cons

The least beneficial to me is the hold option, as the call can freeze sometimes, so I feel that this could be better sorted out.

Posted by - Chiffon Bremby

Cons

Its half split screen, and its on when we keep our phone in our pocket, so I feel it is not a good option for something like that. Also, it is not connected to all of my smart gadgets, so I feel it is just a voice feature.

Posted by - G V S Abhishek Varma

View All Google Voice Reviews

Pros

Enhanced Communication: Vonage has undoubtedly improved our teams communication. Its VoIP (Voice over Internet Protocol) system allows us to make crystal-clear calls and conduct video conferences with ease.

Posted by - Daniyal Dsouza

Pros

Easy learning curve, customer support, and features.

Posted by - Rahul Jaiswal

Cons

However, theres room for growth. Enhanced analytics would be a boon, offering deeper insights into call data for improved decision-making. Additionally, a more robust set of collaboration tools akin to virtual workspaces could transform Vonage into a complete communication and productivity hub.

Posted by - Daniyal Dsouza

Cons

Learning Curve: Implementing Vonage required some time for our team to adapt to the new platform. Training and onboarding took longer than expected, impacting our productivity during the transition.

Posted by - Daniyal Dsouza

View All Vonage Reviews

Specifications

Check out the specifications of Google Voice and Vonage. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Google Voice and Vonage work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Google Voice and Vonage and learn how they operate. Explore the company name, its location, and more!

Company Name

Google Inc.

Headquarter

Mountain View

Company Name

Vonage

Headquarter

Holmdel

Website
Visit Website

FAQs

Google Voice and Vonage cater to which types of businesses?

Google Voice is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Vonage is suitable for Startups, Enterprises, SMBs & Freelancer.

What level of customer support can I expect from Google Voice and Vonage?

Google Voice provides customer support over various channels including email, and Vonage provides customer support over phone, email, live support and more.

What are the key features of Google Voice and Vonage?

Key features of Google Voice include call forwarding, voicemail transcription, call screening, spam filtering, multi device ringing, custom greetings, while Vonage offers features, such as virtual receptionist, call forwarding, call recording, voicemail to email.

Which mobile platforms do Google Voice and Vonage support?

Google Voice supports Android and IOS, while Vonage supports Android and IOS.

Which is the better option between Google Voice and Vonage?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Vonage has an advantage over Google Voice.

Vonage

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