In search of the ideal Business Phone System that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Grasshopper versus Nextiva. To get better insight, here’s how users have rated these products. Grasshopper is rated 5.0 while Nextiva is rated 5.0.

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Plans and Pricing

Compare pricing of Grasshopper vs Nextiva with the following detailed pricing plan info. Grasshopper comes in 4 packages: SOLO, SOLO PLUS, PARTNER, SMALL BUSINESS. On the other hand, Nextiva comes in 2 packages: Office, Contact Center.

SOLO
$ 17

Per Month

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SOLO PLUS
$ 34

Per Month

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PARTNER
$ 56

Per Month

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SMALL BUSINESS
$ 92

Per Month

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Office
$ 20

Per Month

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Contact Center
$ 50

Per Month

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Grasshopper and Nextiva for better insights.

Awards

Grasshopper and Nextiva have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Business Phone System category.

Grasshopper Award
Grasshopper Award
Grasshopper Award

Payment Type

Below is the comparison of the starting price and payment method of Grasshopper and Nextiva. You can purchase Grasshopper with Per Month payment plans. Whereas, Nextiva provides Per Month payment plans. Grasshopper provides a free trial whereas, Nextiva does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between Grasshopper and Nextiva based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Reporting

Mobile Access

Call Transfer

Voicemail

Call forwarding

Employee Directory

Voicemail Transcription

Call Transfers

Custom Greetings

Business Texting

VoIP/Wi-Fi Calling

Simultaneous Call Handling

Virtual Fax

Incoming Call Control

Business Phone Number

Instant Response

Ruby Receptionist

Read More

Call Routing

Call Recording

Call Management

IVR / Voice Recognition

Call Logging

Video Call Recording

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Overall Ratings

Compare how Grasshopper stacks up against Nextiva in terms of ratings and user experience. Select the Business Phone software that perfectly aligns with your business requirements.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Grasshopper and Nextiva in Business Phone System category, we've provided an average user rating for each software below. Grasshopper has 1 review while Nextiva has 2 reviews

Trishant Rajora

services of grasshopper

Pros

Grasshopper is aimed at small to midsize businesses (SMB). In that space, it's a solid contender with a good feature set, solid mobility support, and a decent price point

Cons

Grasshopper has limited ‘rendering’ capabilities, but we can control simple settings like colour, specular colour, transparency, etc. An example in the video shows colourizing panels regarding the z coordinate of the panel centre i think personally you should improve video conferencing

Read all 1 reviews
Arnie

My Experience with Nextiva

Pros

I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal.

Cons

The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly.

Read all 2 reviews
Vishal Prasad

Ease to access and call quality is awesome

Pros

CallHippo is very user friendly and provides very good quality connectivity.

Cons

CallHippo Only needs to work on Dialer graphics and User Interface for better experience.

Read all 69 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Business Phone System. Grasshopper is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. Nextiva is available on Web App desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

IOS

Android

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Grasshopper with Nextiva. Grasshopper offers Email, Phone, Live Support, Training and Tickets to its customers, while Nextiva provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

Grasshopper and Nextiva are supported in the following languages.

English

English

English

Typical Customer

The target customer base of Grasshopper vs Nextiva is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Grasshopper and Nextiva work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Grasshopper and Nextiva and learn how they operate. Explore the company name, its location, and more!

Company Name :

Grasshopper

Headquarter :

Boston

Website :

Visit Website

Company Name :

Nextiva

Headquarter :

Scottsdale

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

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