In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of HappyFox versus Freshdesk. To get better insight, here’s how users have rated these products. HappyFox is rated 4.4 while Freshdesk is rated 4.5.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of HappyFox vs Freshdesk with the following detailed pricing plan info. HappyFox comes in 4 packages: POPULAR , MIGHTY, FANTASTIC, ENTERPRISE. On the other hand, Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between HappyFox and Freshdesk based on their key features and functionalities to pick the right one for your business.
- Canned Actions
- Ticket Management
- Time Tracking
- Role Based Access Control
- Self Service Portal
- Mobile App
- Sla Management
- Email To Ticket Conversion
- Customer Database
- Customizable Branding
- Self Service Portal
- Knowledge Database
- Assignment Management
- Automations
- Knowledge Base
- Canned Actions
- Ticket Management
- Time Tracking
- Role Based Access Control
- Self Service Portal
- Mobile App
- Sla Management
- Email To Ticket Conversion
- Customer Database
- Customizable Branding
- Self Service Portal
- Knowledge Database
- Assignment Management
- Automations
- Knowledge Base
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of HappyFox and Freshdesk for better insights.
Awards
HappyFox and Freshdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by HappyFox and Freshdesk in Help Desk Software category, we've provided an average user rating for each software below. HappyFox has 10 reviews while Freshdesk has 26 reviews
No reviews yet. Be the first to review
Write a ReviewPros
I liked the developer support and API documentation for customization and implementation in a private service.
Posted by - Jemin
Pros
We can assign tickets to ourselves and others, reply to tickets, and resolve tickets.
Posted by - Sanchayeeta
Cons
Pricing is a little high. They should provide more features in the sprout plan.
Posted by - Anand
Cons
They upgraded to a new user interface, which looks great, as that had been the only drawback.
Posted by - Anmol
Specifications
Check out the specifications of HappyFox and Freshdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these HappyFox and Freshdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details HappyFox and Freshdesk and learn how they operate. Explore the company name, its location, and more!
HappyFox Inc.
Irvine
Alternatives
FAQs
What are the key features of HappyFox and Freshdesk?
Key features of HappyFox include ticket management, automations, customizable dashboard, knowledge base, self service portal, multi channel support, while Freshdesk offers features, such as ticketing management, automations, collaboration, self service portal.
Which is the better option between HappyFox and Freshdesk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshdesk has an advantage over HappyFox.
HappyFox and Freshdesk cater to which types of businesses?
HappyFox is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Freshdesk is suitable for Startups, Enterprises, SMBs & Freelancer.
For what other purposes can HappyFox and Freshdesk be used?
Apart from being a Help Desk software, HappyFox can be used as a ticketing management software, help desk software, live chat software and service desk management software, while Freshdesk can be utilized as a crm software, quality management software and ticketing management software.
Which mobile platforms do HappyFox and Freshdesk support?
HappyFox supports Android and IOS, while Freshdesk supports Android and IOS.
Freshdesk
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