In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of HappyFox versus Zendesk. To get better insight, here’s how users have rated these products. HappyFox is rated 4.4 while Zendesk is rated 4.5.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of HappyFox vs Zendesk with the following detailed pricing plan info. HappyFox comes in 4 packages: POPULAR , MIGHTY, FANTASTIC, ENTERPRISE. On the other hand, Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between HappyFox and Zendesk based on their key features and functionalities to pick the right one for your business.
- Time Tracking
- Automations
- Canned Actions
- Email To Ticket Conversion
- Multi Channel Support
- Agent Scheduling
- Persistent Chat
- Self Service Portal
- Asset Management
- Custom Fields
- Integrations
- Offline Form
- Reporting And Analytics
- Customizable Branding
- Assignment Management
- Time Tracking
- Automations
- Canned Actions
- Email To Ticket Conversion
- Multi Channel Support
- Agent Scheduling
- Persistent Chat
- Self Service Portal
- Asset Management
- Custom Fields
- Integrations
- Offline Form
- Reporting And Analytics
- Customizable Branding
- Assignment Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of HappyFox and Zendesk for better insights.
Awards
HappyFox and Zendesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by HappyFox and Zendesk in Help Desk Software category, we've provided an average user rating for each software below. HappyFox has 10 reviews while Zendesk has 104 reviews
No reviews yet. Be the first to review
Write a ReviewPros
Scalability: Zendesk is suitable for startups, small businesses, and enterprises. It is easy to use; its intuitive interface requires very minimal training.
Posted by - Gemma Mondragon
Pros
The most impressive thing is the Zendesk helpdesk, which is very active, and the service provided by them is always as per their given time.
Posted by - John Wick
Cons
Zendesk has great features, but its also high in price; its not budget-friendly. Sometimes the app lacks in process, and sometimes it also faces issues in reporting and analysis.
Posted by - rohit rao
Cons
Maintains the billing system, provides a list of the remaining balance, always updates the current records, is flexible in nature, and is easy to set up and quick to install.
Posted by - Jonathan
Specifications
Check out the specifications of HappyFox and Zendesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of HappyFox and Zendesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these HappyFox and Zendesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details HappyFox and Zendesk and learn how they operate. Explore the company name, its location, and more!
HappyFox Inc.
Irvine
Alternatives
FAQs
Which mobile platforms do HappyFox and Zendesk support?
HappyFox and Zendesk both support Android and IOS.
What are the key features of HappyFox and Zendesk?
Key features of HappyFox include ticket management, automations, customizable dashboard, knowledge base, self service portal, multi channel support, while Zendesk offers features, such as ticketing system, automations, macros, customizable branding.
HappyFox and Zendesk cater to which types of businesses?
HappyFox and Zendesk both cater to Freelancer, Startups, SMBs & Enterprises.
For what other purposes can HappyFox and Zendesk be used?
Apart from being a Help Desk software, HappyFox can be used as a ticketing management software, help desk software, live chat software and service desk management software, while Zendesk can be utilized as a crm software, quality management software and ticketing management software.
Which is the better option between HappyFox and Zendesk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zendesk has an advantage over HappyFox.
Zendesk
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