Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Help Scout vs. Emojot CXM all in one place to simplify your decision-making process. Help Scout is rated 3.0 while Emojot CXM is rated 4.0.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Help Scout vs Emojot CXM with the following detailed pricing plan info. Help Scout comes in 3 packages: Free, Standard, Plus. On the other hand, Emojot CXM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Help Scout and Emojot CXM based on their key features and functionalities to pick the right one for your business.
- Ticket Management
- Custom Fields
- Custom Reports
- Docs Site
- Knowledge Base
- Reporting
- Service Level Management
- Email Integration
- Saved Replies
- Self Service Portal
- Mobile Apps
- Customer Database
- Satisfaction Ratings
- Integrations
- Customer Management
- Ticket Management
- Custom Fields
- Custom Reports
- Docs Site
- Knowledge Base
- Reporting
- Service Level Management
- Email Integration
- Saved Replies
- Self Service Portal
- Mobile Apps
- Customer Database
- Satisfaction Ratings
- Integrations
- Customer Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Help Scout and Emojot CXM for better insights.
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Awards
Help Scout and Emojot CXM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Help Scout and Emojot CXM in Help Desk Software category, we've provided an average user rating for each software below. Help Scout has 1 review while Emojot CXM has 1 review
Pros
Email or message has been read by a customer.
Posted by - Forhad Mollah
Cons
multitasking features
Posted by - Forhad Mollah
Pros
The text is grammatically correct as is. No changes are needed.
Posted by - Ruvangi Wijekulasuriya
Cons
The original text is grammatically correct. No changes are needed.
Posted by - Ruvangi Wijekulasuriya
Specifications
Check out the specifications of Help Scout and Emojot CXM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Help Scout and Emojot CXM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Help Scout and Emojot CXM and learn how they operate. Explore the company name, its location, and more!
Help Scout
Boston
Emojot Inc.
San Jose
Alternatives
FAQs
Help Scout provides a free trial, while Emojot CXM doesn’t offer free trial.
Apart from being a Help Desk software, Help Scout can be used as a quality management software, live chat software, complaint management system and knowledge management system, while Emojot CXM can be utilized as a customer experience management software.
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Emojot CXM has an advantage over Help Scout.
Key features of Help Scout include shared inbox, customer management, knowledge base, live chat, reporting, workflows, while Emojot CXM offers features, such as real time feedback, sentiment analysis, customizable surveys, multi channel support.
Help Scout provides customer support over various channels including email and tickets, and Emojot CXM provides customer support over email, tickets, training and more.
Help Scout
