As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of HelpDeskZ and osTicket. For a better product experience, HelpDeskZ offers customer support on Email and osTicket offers customer support on Email, Phone and Training.
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List of All Help Desk Software
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Plans and Pricing
Compare pricing of HelpDeskZ vs osTicket with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between HelpDeskZ and osTicket based on their key features and functionalities to pick the right one for your business.
- Automated Routing
- File Attachments
- Reporting And Analytics
- Api Integration
- Auto Responder
- Alerts/escalation
- Ticket History
- Email Integration
- Department Management
- Custom Fields
- Self Service Portal
- Customer Database
- Contract Management
- Live Chat System
- Customizable Templates
- Automated Routing
- File Attachments
- Reporting And Analytics
- Api Integration
- Auto Responder
- Alerts/escalation
- Ticket History
- Email Integration
- Department Management
- Custom Fields
- Self Service Portal
- Customer Database
- Contract Management
- Live Chat System
- Customizable Templates
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of HelpDeskZ and osTicket for better insights.
Awards
HelpDeskZ and osTicket have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by HelpDeskZ and osTicket in Help Desk Software category, we've provided an average user rating for each software below. HelpDeskZ has received no reviews while osTicket has 2 reviews
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Write a ReviewSpecifications
Check out the specifications of HelpDeskZ and osTicket. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these HelpDeskZ and osTicket work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details HelpDeskZ and osTicket and learn how they operate. Explore the company name, its location, and more!
EvolutionScript
Enhancesoft LLC
Alternatives
FAQs
What level of customer support can I expect from HelpDeskZ and osTicket?
HelpDeskZ provides customer support over various channels including email, and osTicket provides customer support over phone, email, training and more.
What are the key features of HelpDeskZ and osTicket?
Key features of HelpDeskZ include ticket management, email piping, knowledge base, canned responses, custom fields, user management, while osTicket offers features, such as ticket management, custom fields, agent collision avoidance, auto responder.
Do HelpDeskZ and osTicket offer a free trial?
HelpDeskZ provides a free trial, while osTicket doesn’t offer free trial.
HelpDeskZ and osTicket cater to which types of businesses?
HelpDeskZ is suitable for Startups, SMBs & Mid-Market, whereas osTicket is suitable for Startups, SMBs & Freelancer.
HelpDeskZ
