As one of the most essential tools in the current market, CRM Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Hubspot CRM and Kustomer. For a better product experience, Hubspot CRM offers customer support on Email, Phone, Live Support, Training and Tickets and Kustomer offers customer support on Email.
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Plans and Pricing
Compare pricing of Hubspot CRM vs Kustomer with the following detailed pricing plan info. Hubspot CRM comes in 3 packages: Starter, Professional, Enterprise. On the other hand, Kustomer comes in 2 packages: Enterprise, Ultimate.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Hubspot CRM and Kustomer based on their key features and functionalities to pick the right one for your business.
- Lead Management
- Live Chat
- Contact Manager
- Performance Management
- CRM Analytics
- CRM & Sales Dashboards
- Email Integration
- Sales Forecasting
- Email Tracking
- Document Management
- Task Management
- Marketing Automation
- Sales Pipeline Management
- Customer Support
- Meeting Scheduling
- Lead Management
- Live Chat
- Contact Manager
- Performance Management
- CRM Analytics
- CRM & Sales Dashboards
- Email Integration
- Sales Forecasting
- Email Tracking
- Document Management
- Task Management
- Marketing Automation
- Sales Pipeline Management
- Customer Support
- Meeting Scheduling
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Hubspot CRM and Kustomer for better insights.
Awards
Hubspot CRM and Kustomer have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Hubspot CRM and Kustomer in CRM Software category, we've provided an average user rating for each software below. Hubspot CRM has 48 reviews while Kustomer has not received any reviews. Be the first one to write Kustomer review
Pros
Tracking, analytics, data sorting
Posted by - Sai Vamsi Krishna
Pros
easy to use
Posted by - John Krochune
Cons
HubSpot CRM is a very easy-to-use platform for both us and our customers. It allows us to offer our customers an easy way to reach out for assistance. The live chat function makes it possible to offer real-time support to customers.
Posted by - Phoebe Alisha
Cons
There seems to be a bit of a lag on the data side. When running reports, recent changes in data may not appear.
Posted by - Eric Seward
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Hubspot CRM and Kustomer. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Hubspot CRM and Kustomer. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Hubspot CRM and Kustomer work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Hubspot CRM and Kustomer and learn how they operate. Explore the company name, its location, and more!
Kustomer Inc
New York
Alternatives
FAQs
What level of customer support can I expect from Hubspot CRM and Kustomer?
Hubspot CRM provides customer support over various channels including phone, email, live support and tickets, and Kustomer provides customer support over email and more.
Hubspot CRM and Kustomer cater to which types of businesses?
Hubspot CRM is suitable for Startups, SMBs & Mid-Market, whereas Kustomer is suitable for Startups, SMBs, Mid-Market & Enterprises.
Do Hubspot CRM and Kustomer offer a free trial?
Yes, Hubspot CRM and Kustomer provide a free trial to its users.
What are the key features of Hubspot CRM and Kustomer?
Key features of Hubspot CRM include contact management, email integration, sales pipeline management, lead management, marketing automation, reporting and analytics, while Kustomer offers features, such as unified customer view, omnichannel communication, customizable workflows, ai powered automation.
For what other purposes can Hubspot CRM and Kustomer be used?
Apart from being a CRM software, Hubspot CRM can be used as a sales management software, data analysis tools, content management software and ticketing management software, while Kustomer can be utilized as a customer engagement software, whatsapp marketing software and customer self service software.
Hubspot CRM
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