As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of HubSpot Service Hub and Intercom. For a better product experience, HubSpot Service Hub offers customer support on Email and Phone and Intercom offers customer support on Email and Live Support.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of HubSpot Service Hub vs Intercom with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between HubSpot Service Hub and Intercom based on their key features and functionalities to pick the right one for your business.
- Task Management
- Interaction Tracking
- Customizable Ticket Statuses
- Pipeline Management
- Time Tracking
- Custom Properties
- Automation
- Live Chat
- Mobile Inbox
- Workflow Management
- Customer Portal
- Automated Routing
- Performance Metrics
- Integrations
- Customizable Branding
- Task Management
- Interaction Tracking
- Customizable Ticket Statuses
- Pipeline Management
- Time Tracking
- Custom Properties
- Automation
- Live Chat
- Mobile Inbox
- Workflow Management
- Customer Portal
- Automated Routing
- Performance Metrics
- Integrations
- Customizable Branding
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of HubSpot Service Hub and Intercom for better insights.
Awards
HubSpot Service Hub and Intercom have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by HubSpot Service Hub and Intercom in Help Desk Software category, we've provided an average user rating for each software below. HubSpot Service Hub has received no reviews while Intercom has 6 reviews
No reviews yet. Be the first to review
Write a ReviewNo reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of HubSpot Service Hub and Intercom. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these HubSpot Service Hub and Intercom work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details HubSpot Service Hub and Intercom and learn how they operate. Explore the company name, its location, and more!
HubSpot
Cambridge
Intercom
San Francisco
Alternatives
FAQs
What are the key features of HubSpot Service Hub and Intercom?
Key features of HubSpot Service Hub include ticketing, customer feedback, knowledge base, live chat, conversational bots, team email, while Intercom offers features, such as live chat, email marketing, in app messaging, customer segmentation.
What level of customer support can I expect from HubSpot Service Hub and Intercom?
HubSpot Service Hub provides customer support over various channels including phone and email, and Intercom provides customer support over email, live support and more.
HubSpot Service Hub and Intercom cater to which types of businesses?
HubSpot Service Hub and Intercom both cater to Startups, SMBs & Enterprises.
Do HubSpot Service Hub and Intercom offer a free trial?
HubSpot Service Hub provides a free trial, while Intercom doesn’t offer free trial.
For what other purposes can HubSpot Service Hub and Intercom be used?
Apart from being a Help Desk software, HubSpot Service Hub can be used as a call center software, live chat software, complaint management system and customer success software, while Intercom can be utilized as a bulk sms software, help desk software and customer feedback software.
HubSpot Service Hub
