As one of the most essential tools in the current market, Marketing Automation Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Intercom and FullStory. For a better product experience, Intercom offers customer support on Email and Live Support and FullStory offers customer support on Email.

FullStory

Customer Experience Management

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Intercom and FullStory for better insights.

Awards

Intercom and FullStory have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Intercom Award
Intercom Award
Intercom Award

Payment Type

Below is the comparison of the starting price and payment method of Intercom and FullStory. Information related to the payment plans of Intercom is unavailable. Whereas, FullStory provides Forever payment plans. Intercom provides a free trial whereas, FullStory does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between Intercom and FullStory based on their key features and functionalities to pick the right one for your business.

Email Integration

Marketing Automation

Content Management System

Lead Management

Contact Management

Channel Management

Live chat system

Affiliate Management

Analytics

Channel Analytics

Search Marketing

Landing Pages

Analytics / ROI Tracking

Campaign Segmentation

Reporting

Dashboard

Notifications

Email Marketing

Performance Analysis

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Customer Segmentation

Dashboard

Reports

Trend Analysis

Asset Management

Document Management

Email Integration

Event Calendar

Event Management

Financial Management

Project Management

Reminders

Task Management

Time Tracking

Mobile App

Data Imports/Exports

Invoices

Employee Management

Performance Metrics

Collaboration Tools

Onboarding

File Sharing

Employee Scheduling

Workflow Management

Collaboration

Accounting Integration

Real Time Reporting

Budget Management

Gantt Charts

Idea Management

Issue Management

Milestone Tracking

Portfolio Management

Project Planning

Requirements Management

Resource Management

Status Tracking

Email Tracking

Project Budgeting

Project Templates

Billing & Invoicing

Goal Management

Performance Appraisal

Dashboard

Strategic Planning

Campaign Management

Sales & Operations Planning

Procurement Management

Billing Management

Scheduling

Approval Process Control

To-Do List

Calendar Management

Task Scheduling

Maintenance Scheduling

Maintenance Tracking

Product Management

Task Planning

Task Tracking

Time & Expense Tracking

Customizable Dashboard

Event Monitoring

Customizable Reporting

Backlog Management

Process Management

Asset Budgeting

Job Scheduling

Documentation Management

Proposal Management

Marketing Management

Data Mapping

Process Mapping

Team Management

Roadmapping

Cross Platform

Employee Lifecycle Management

Progress Tracking

Template Management

Time Management

For Developers

For Sales

Discussion Boards

Templates

Online Time Tracking

Approval Workflow

Due date tracking

Project billing

Employee Time Clock

Drag & Drop

Collaborative inbox for teams

Automated Scheduling

Report Templates

Prioritization

Reporting/Analytics

Real-time Scheduling

Cost-to-Completion Tracking

Product Roadmapping

Gantt Bar

Milestones

Task Dependencies

Deadlines

Diagramming

For Real Estate

For Healthcare

Access Controls/Permissions

IT Asset Management

Business Process Control

Capacity Planning

Calendar/Reminder System

Time Clock

Scheduled / Automated Reports

Web Services

For Websites

For Cafeterias

For Healthcare Facilities

Document Control

Kanban Board

Online Calendar

Goal Setting

Electronic Forms

Multi-Language

Remote Document Access

Real Time Editing

Product Lifecycle Management

Automated Review & Approval

Goal Tracking

Alerts / Escalation

Goals / Quota Management

Online Registration

For Manufacturers

For Brokers

For Sales / Marketing

Issue Scheduling

For Investors

For Property Managers

Tagging

Board Meetings

Gantt/Timeline View

Collaboration Board

IT Budgeting

Task Board View

Request Management

Multi-board

Project Scheduling

For Field Service

Multi-Platform

For General Contractor

Forms Automation

For Software

For Hospitality

For General Contractors

Business Plan Templates

Financial Templates

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User Ratings

Based on all the user reviews and ratings received by Intercom and FullStory in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while FullStory has not received any reviews. Be the first one to write FullStory review

No reviews yet. Be the first to review

Write a review

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Write a review

Charles Mattson

Full-featured, Top-notch Project Management Platform.

Pros

Wrike is an easy to use project management tool with a very intuitive UI that is basically easy to navigate even for the new users. It's been an incredible and helpful tool for managing our tasks and projects in my organization. I like how fast it allows me as a manager to assign tasks to my team members, track the progress, and easily communicate with each other.

Cons

The only downside is the cost, which can be a bit on a higher side for smaller teamss.

Read all 13 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Marketing Automation Software. Intercom is available on Windows desktop platforms and Android, IOS mobile platforms. FullStory is available on Web App desktop platforms.

Windows

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of Intercom vs FullStory with the following detailed pricing plan info. Intercom has not provided information about its pricing. On the other hand, FullStory comes in 2 packages: Free, Professional.

Compare Price Quotes

Free

USD 0

Forever

Session Replay

Omnisearch

Searchies

Identify API

Custom User Attributes

Rage Clicks

Dead Clicks

Integrations

Fullstory TV

Custom Events

Session Sharing

Get Pricing

Professional

USD 849

Per Month/Billed Annually

All Feature in Free

Inspect Mode

Engagement Heatmaps

Domain, Ip, Geography & User Agent Blocking

Error Clicks

Javascript Console

Go Live

Reflection API

Export User CSV

Rage Click Maps

Error Click Maps

Dead Click Maps

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Free

USD 0

User/Month

Web, desktop, and mobile apps

Project & task management

Board view

Table view

Active task limitations apply

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Team

USD 10

User/Month

Everything in Free plan plus:

Unlimited projects

Unlimited tasks and subtasks

Unlimited custom fields

Unlimited request forms

20 free collaborators

Interactive Gantt charts

Automations (50 actions/user/month)

Custom workflows

Analytics view

Calendar view

Dashboards

Use case templates

Google and Microsoft SSO

External requester collaboration

Integrations & open API

2 GB storage per user

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Business

USD 25

User/Month

Everything in Team plan plus:

Folder structure & nested projects

Cross-tagging

Project Blueprints

Custom item types

Automations (200 actions/user/month)

Approvals & guest approvals

File & video proofing (30+ file formats)

Resource management, workloads & time tracking

Reports and Unlimited Dashboards

User groups & permissions

DAM Integrations and Cloud Content Connector

Adobe Creative Cloud extensions

5 GB storage per user

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Customer Support

The quality and timeliness of support are important parameters when comparing Intercom with FullStory. Intercom offers Email and Live Support to its customers, while FullStory provides Email.

email

live support

email

phone

email

live support

tickets

training

Languages Supported

Intercom and FullStory are supported in the following languages.

English

French

German

Japanese

Portuguese

Spanish

English

Chinese

Dutch

English

French

German

Italian

Japanese

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Intercom vs FullStory is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMEs

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Intercom and FullStory work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Alternatives