Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Intercom vs. LiveChat all in one place to simplify your decision-making process. Intercom is rated 4.5 while LiveChat is rated 4.7.
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List of All Marketing Automation SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Intercom vs LiveChat with the following detailed pricing plan info. Intercom has not provided information about its pricing. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Intercom and LiveChat based on their key features and functionalities to pick the right one for your business.
- Content Management System
- Team Inbox
- Knowledge Base
- Third Party Integrations
- Analytics
- Outbound Messages
- Marketing Automation
- Customer Segmentation
- Mobile App
- Lead Qualification
- Help Center
- User Feedback
- Behavioral Targeting
- A/b Testing
- CRM Integration
- Content Management System
- Team Inbox
- Knowledge Base
- Third Party Integrations
- Analytics
- Outbound Messages
- Marketing Automation
- Customer Segmentation
- Mobile App
- Lead Qualification
- Help Center
- User Feedback
- Behavioral Targeting
- A/b Testing
- CRM Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Intercom and LiveChat for better insights.
Awards
Intercom and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.


User Reviews
Based on all the user reviews and ratings received by Intercom and LiveChat in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while LiveChat has 6 reviews
No reviews yet. Be the first to review
Write a ReviewPros
The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.
Posted by - Rebecca Elugbaju
Cons
Livechat has performed so well. I have had no bad experiences with this program, likewise my company.
Posted by - Rebecca Elugbaju
Specifications
Check out the specifications of Intercom and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Intercom and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Intercom and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Intercom and LiveChat and learn how they operate. Explore the company name, its location, and more!
Intercom
San Francisco
LiveChat Inc.
Boston
Alternatives
FAQs
Do Intercom and LiveChat offer a free trial?
Yes, Intercom and LiveChat provide a free trial to its users.
For what other purposes can Intercom and LiveChat be used?
Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.
What are the key features of Intercom and LiveChat?
Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while LiveChat offers features, such as chat widget customization, canned responses, file sharing, chat transfer.
Intercom and LiveChat cater to which types of businesses?
Intercom is suitable for Startups, SMBs & Enterprises, whereas LiveChat is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Which is the better option between Intercom and LiveChat?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Intercom.
Intercom