In search of the ideal Marketing Automation Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Intercom versus Medallia. To get better insight, here’s how users have rated these products. Intercom is rated 4.5 while Medallia is rated 4.0.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Medallia for better insights.
Awards
Intercom and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.
Payment Type
Below is the comparison of the starting price and payment method of Intercom and Medallia. Information related to the payment plans of Intercom is unavailable. Whereas, Information related to the payment plans of Medallia is unavailable. Intercom provides a free trial whereas, Medallia does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Both
Features
Compare between Intercom and Medallia based on their key features and functionalities to pick the right one for your business.
Email Integration
Marketing Automation
Content Management System
Lead Management
Contact Management
Channel Management
Live chat system
Affiliate Management
Analytics
Channel Analytics
Email Marketing / SMS Marketing
Survey Management
Feedback Management
Multi Channel Management
Data Import & Export
Data Analysis Tools
Customer Segmentation
Question Branching
Sentiment Analysis
Communication Management
Accounting
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
User Ratings
Based on all the user reviews and ratings received by Intercom and Medallia in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Medallia has 1 review
No reviews yet. Be the first to review
Write a reviewVishwas
Medallia is a success story
Pros
Speed and responsiveness
Cons
Update and bug
No reviews yet. Be the first to review
Write a reviewDesktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Marketing Automation Software. Intercom is available on Windows desktop platforms and Android, IOS mobile platforms. Medallia is available on Windows, Macintosh desktop platforms and Android, IOS mobile platforms.
Windows
IOS
Android
Windows
Macintosh
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Intercom vs Medallia with the following detailed pricing plan info.
Customer Support
The quality and timeliness of support are important parameters when comparing Intercom with Medallia. Intercom offers Email and Live Support to its customers, while Medallia provides Email and Phone.
live support
phone
phone
live support
tickets
training
Languages Supported
Intercom and Medallia are supported in the following languages.
English
French
German
Japanese
Portuguese
Spanish
English
French
German
Arabic
Czech
Dutch
English
French
German
Hebrew
Italian
Persian
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Thai
Ukrainian
Typical Customer
The target customer base of Intercom vs Medallia is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Startups
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Intercom and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.
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