In search of the ideal Marketing Automation Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Intercom versus Medallia. To get better insight, here’s how users have rated these products. Intercom is rated 4.5 while Medallia is rated 4.0.

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Medallia for better insights.

Awards

Intercom and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Intercom Award
Intercom Award
Intercom Award

Payment Type

Below is the comparison of the starting price and payment method of Intercom and Medallia. Information related to the payment plans of Intercom is unavailable. Whereas, Information related to the payment plans of Medallia is unavailable. Intercom provides a free trial whereas, Medallia does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Both

Features

Compare between Intercom and Medallia based on their key features and functionalities to pick the right one for your business.

Email Integration

Marketing Automation

Content Management System

Lead Management

Contact Management

Channel Management

Live chat system

Affiliate Management

Analytics

Channel Analytics

Search Marketing

Landing Pages

Analytics / ROI Tracking

Campaign Segmentation

Reporting

Dashboard

Notifications

Email Marketing

Performance Analysis

Read More

Email Marketing / SMS Marketing

Survey Management

Feedback Management

Multi Channel Management

Data Import & Export

Data Analysis Tools

Customer Segmentation

Question Branching

Sentiment Analysis

Communication Management

Dashboard

Project Management

Promote Customer Advocacy

Segments

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

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Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Email Templates

Expense Management

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Performance Management

Plug-And-Play Integration

Private Cloud

Product Database

Products & Price Books

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Appointment Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Customer DataBase

Field Sales Management

Dashboard

Call Center Management

Lead Scoring

Pipeline Management

Campaign Management

Contract Management

Web Forms

Real Time Analytics

Import & Export Data

Proposal Management

Manage Quotations

Inquiry Management

Team Management

Interaction Tracking

Landing Pages

List Management

Product Catalog

Customization

Access Monitoring

Sales Pipeline Tracking

Sales Dashboards & Reports

Omnichannel Communication

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User Ratings

Based on all the user reviews and ratings received by Intercom and Medallia in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Medallia has 1 review

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Vishwas

Medallia is a success story

Pros

Speed and responsiveness

Cons

Update and bug

Read all 1 reviews

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Marketing Automation Software. Intercom is available on Windows desktop platforms and Android, IOS mobile platforms. Medallia is available on Windows, Macintosh desktop platforms and Android, IOS mobile platforms.

Windows

IOS

Android

Windows

Macintosh

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of Intercom vs Medallia with the following detailed pricing plan info.

Compare Price Quotes
Compare Price Quotes
Compare Price Quotes

Customer Support

The quality and timeliness of support are important parameters when comparing Intercom with Medallia. Intercom offers Email and Live Support to its customers, while Medallia provides Email and Phone.

email

live support

phone

email

phone

email

live support

tickets

training

Languages Supported

Intercom and Medallia are supported in the following languages.

English

French

German

Japanese

Portuguese

Spanish

English

French

German

Arabic

Czech

Dutch

English

French

German

Hebrew

Italian

Persian

Polish

Portuguese

Romanian

Russian

Spanish

Swedish

Thai

Ukrainian

Typical Customer

The target customer base of Intercom vs Medallia is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMEs

Startups

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Intercom and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.

Alternatives