Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Intercom vs. Medallia all in one place to simplify your decision-making process. Intercom is rated 4.5 while Medallia is rated 4.0.
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List of All Marketing Automation SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Intercom vs Medallia with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Intercom and Medallia based on their key features and functionalities to pick the right one for your business.
- Lead Qualification
- User Feedback
- Knowledge Base
- Marketing Automation
- Analytics
- Customer Segmentation
- Team Inbox
- Email Marketing
- Automated Campaigns
- Third Party Integrations
- Live Chat
- Lead Management
- In App Messaging
- Channel Management
- Content Management System
- Lead Qualification
- User Feedback
- Knowledge Base
- Marketing Automation
- Analytics
- Customer Segmentation
- Team Inbox
- Email Marketing
- Automated Campaigns
- Third Party Integrations
- Live Chat
- Lead Management
- In App Messaging
- Channel Management
- Content Management System
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Medallia for better insights.
Awards
Intercom and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.


User Reviews
Based on all the user reviews and ratings received by Intercom and Medallia in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Medallia has 1 review
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Write a ReviewPros
The text "Speed and responsiveness" does not contain any grammatical errors.
Posted by - Vishwas
Cons
Update and bug fixes.
Posted by - Vishwas
Specifications
Check out the specifications of Intercom and Medallia. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Intercom and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Intercom and Medallia and learn how they operate. Explore the company name, its location, and more!
Intercom
San Francisco
Medallia Inc
San Mateo
Alternatives
FAQs
Do Intercom and Medallia offer a free trial?
Yes, Intercom and Medallia provide a free trial to its users.
For what other purposes can Intercom and Medallia be used?
Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while Medallia can be utilized as a customer feedback software, customer engagement software and nps software.
Intercom and Medallia cater to which types of businesses?
Intercom is suitable for Startups, SMBs & Enterprises, whereas Medallia is suitable for Startups & Enterprises.
Which is the better option between Intercom and Medallia?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Intercom has an advantage over Medallia.
What are the key features of Intercom and Medallia?
Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while Medallia offers features, such as real time feedback, text analytics, survey management, sentiment analysis.
Intercom