Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Intercom vs. Medallia all in one place to simplify your decision-making process. Intercom is rated 4.5 while Medallia is rated 4.0.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All Marketing Automation Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Marketing Automation

4.5

(6 Reviews)
Free Demo
Free Demo

Customer Experience Management

4.0

(1 Review)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Intercom vs Medallia with the following detailed pricing plan info.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Intercom and Medallia based on their key features and functionalities to pick the right one for your business.

  • Lead Qualification
  • User Feedback
  • Knowledge Base
  • Marketing Automation
  • Analytics
  • Customer Segmentation
  • Team Inbox
  • Email Marketing
  • Automated Campaigns
  • Third Party Integrations
  • Live Chat
  • Lead Management
  • In App Messaging
  • Channel Management
  • Content Management System
View All Intercom Features
  • Lead Qualification
  • User Feedback
  • Knowledge Base
  • Marketing Automation
  • Analytics
  • Customer Segmentation
  • Team Inbox
  • Email Marketing
  • Automated Campaigns
  • Third Party Integrations
  • Live Chat
  • Lead Management
  • In App Messaging
  • Channel Management
  • Content Management System
View All Medallia Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Medallia for better insights.

Intercom Screenshot
eye icon

1/4

Intercom Screenshot Intercom Screenshot Intercom Screenshot
View More
Intercom Screenshot
eye icon

1/2

Intercom Screenshot
View More

Ratings

Compare how Intercom stacks up against Medallia in terms of ratings and user experience. Select the Marketing Automation software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Intercom Reviews
Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 4
Ease of Use
Ease of Use 2
Value for Money
Value for Money 3
Customer Support
Customer Support 3
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All Medallia Reviews

Awards

Intercom and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Intercom Award
Intercom Award

User Reviews

Based on all the user reviews and ratings received by Intercom and Medallia in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Medallia has 1 review

No reviews yet. Be the first to review

Write a Review

Pros

The text "Speed and responsiveness" does not contain any grammatical errors.

Posted by - Vishwas

Cons

Update and bug fixes.

Posted by - Vishwas

View All Medallia Reviews

Specifications

Check out the specifications of Intercom and Medallia. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Intercom and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Intercom and Medallia and learn how they operate. Explore the company name, its location, and more!

Company Name

Intercom

Headquarter

San Francisco

Company Name

Medallia Inc

Headquarter

San Mateo

FAQs

Do Intercom and Medallia offer a free trial?

Yes, Intercom and Medallia provide a free trial to its users.

For what other purposes can Intercom and Medallia be used?

Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while Medallia can be utilized as a customer feedback software, customer engagement software and nps software.

Intercom and Medallia cater to which types of businesses?

Intercom is suitable for Startups, SMBs & Enterprises, whereas Medallia is suitable for Startups & Enterprises.

Which is the better option between Intercom and Medallia?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Intercom has an advantage over Medallia.

What are the key features of Intercom and Medallia?

Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while Medallia offers features, such as real time feedback, text analytics, survey management, sentiment analysis.

Intercom

Free Demo
Still Confused to find the best software?