As one of the most essential tools in the current market, Marketing Automation Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Intercom and Pega Customer Engagement. For a better product experience, Intercom offers customer support on Email and Live Support and Pega Customer Engagement offers customer support on Email.

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List of All Marketing Automation Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Marketing Automation

4.5

(6 Reviews)
Free Demo
Free Demo

Customer Engagement

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Free Demo
Free Demo

Plans and Pricing

Compare pricing of Intercom vs Pega Customer Engagement with the following detailed pricing plan info.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Intercom and Pega Customer Engagement based on their key features and functionalities to pick the right one for your business.

  • Custom Bots
  • Knowledge Base
  • A/b Testing
  • User Feedback
  • Behavioral Targeting
  • In App Messaging
  • Email Integration
  • Email Marketing
  • CRM Integration
  • Channel Management
  • Automated Campaigns
  • Team Inbox
  • Analytics And Reporting
  • Live Chat System
  • Customer Segmentation
View All Intercom Features
  • Custom Bots
  • Knowledge Base
  • A/b Testing
  • User Feedback
  • Behavioral Targeting
  • In App Messaging
  • Email Integration
  • Email Marketing
  • CRM Integration
  • Channel Management
  • Automated Campaigns
  • Team Inbox
  • Analytics And Reporting
  • Live Chat System
  • Customer Segmentation
View All Pega Customer Engagement Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Pega Customer Engagement for better insights.

Ratings

Compare how Intercom stacks up against Pega Customer Engagement in terms of ratings and user experience. Select the Marketing Automation software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Intercom Reviews

Awards

Intercom and Pega Customer Engagement have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Intercom Award
Intercom Award

User Reviews

Based on all the user reviews and ratings received by Intercom and Pega Customer Engagement in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Pega Customer Engagement has not received any reviews. Be the first one to write Pega Customer Engagement review

No reviews yet. Be the first to review

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No reviews yet. Be the first to review

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Specifications

Check out the specifications of Intercom and Pega Customer Engagement. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Intercom and Pega Customer Engagement work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Intercom and Pega Customer Engagement and learn how they operate. Explore the company name, its location, and more!

Company Name

Intercom

Headquarter

San Francisco

Company Name

Pegasystems Inc

Headquarter

Cambridge

FAQs

Which mobile platforms do Intercom and Pega Customer Engagement support?

Intercom and Pega Customer Engagement both support Android and IOS.

For what other purposes can Intercom and Pega Customer Engagement be used?

Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while Pega Customer Engagement can be utilized as a crm software, sfa sales force automation software and workflow management software.

Do Intercom and Pega Customer Engagement offer a free trial?

Yes, Intercom and Pega Customer Engagement provide a free trial to its users.

What level of customer support can I expect from Intercom and Pega Customer Engagement?

Intercom provides customer support over various channels including email and live support, and Pega Customer Engagement provides customer support over email and more.

What are the key features of Intercom and Pega Customer Engagement?

Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while Pega Customer Engagement offers features, such as ai powered decisioning, real time interaction management, omnichannel engagement, customer journey orchestration.

Intercom

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