Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Intercom vs. Tawk.to all in one place to simplify your decision-making process. Intercom is rated 4.5 while Tawk.to is rated 4.5.
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List of All Marketing Automation Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Intercom vs Tawk.to with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Intercom and Tawk.to based on their key features and functionalities to pick the right one for your business.
- Contact Management
- User Feedback
- Channel Management
- Custom Bots
- Knowledge Base
- A/b Testing
- Event Tracking
- Channel Analytics
- Live Chat System
- Automated Campaigns
- CRM Integration
- Email Marketing
- Analytics
- Email Integration
- Analytics And Reporting
- Contact Management
- User Feedback
- Channel Management
- Custom Bots
- Knowledge Base
- A/b Testing
- Event Tracking
- Channel Analytics
- Live Chat System
- Automated Campaigns
- CRM Integration
- Email Marketing
- Analytics
- Email Integration
- Analytics And Reporting
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Tawk.to for better insights.
Awards
Intercom and Tawk.to have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.
User Reviews
Based on all the user reviews and ratings received by Intercom and Tawk.to in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Tawk.to has 6 reviews
No reviews yet. Be the first to review
Write a ReviewPros
Their pricing, support, etc.
Posted by - Karan
Pros
Tawk.to impresses me with its comprehensive set of features that cater to both the needs of customers and businesses. The live chat functionality is incredibly easy to set up and use, enabling me to engage with website visitors in real time. The ability to customize chat widgets to match my brands look and feel has been a game-changer, ensuring a seamless and professional experience for users. One standout feature is the Triggers system, which lets me proactively initiate conversations based on user behavior. This has helped me capture potential leads and address queries before they even ask, enhancing customer conversion rates. Additionally, the built-in ticketing system ensures that no customer concern falls through the cracks, providing a centralized hub for efficient issue resolution.
Posted by - Raghunath Sabat
Cons
Its default web user interface is a little bit overcrowded. The hireable chat person is not available in all countries and languages.
Posted by - Oral Tosun
Cons
While Tawk.to offers a plethora of features, there is room for improvement in the reporting and analytics department. The data provided is useful, but more advanced analytics would greatly benefit businesses looking to gain deeper insights into customer interactions and support performance.
Posted by - Raghunath Sabat
Specifications
Check out the specifications of Intercom and Tawk.to. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Intercom and Tawk.to work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Intercom and Tawk.to and learn how they operate. Explore the company name, its location, and more!
Intercom
San Francisco
Tawk.to Ltd.
London
Alternatives
FAQs
What level of customer support can I expect from Intercom and Tawk.to?
Intercom provides customer support over various channels including email and live support, and Tawk.to provides customer support over email, live support, training and more.
Intercom and Tawk.to cater to which types of businesses?
Intercom is suitable for Startups, SMBs & Enterprises, whereas Tawk.to is suitable for Startups, Enterprises & SMBs.
What are the key features of Intercom and Tawk.to?
Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while Tawk.to offers features, such as real time monitoring, customizable widgets, automated triggers, file transfer.
Do Intercom and Tawk.to offer a free trial?
Intercom provides a free trial, while Tawk.to doesn’t offer free trial.
Which mobile platforms do Intercom and Tawk.to support?
Intercom supports Android and IOS, while Tawk.to supports Android and IOS.
Intercom
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