In search of the ideal Marketing Automation Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Intercom versus Tidio. To get better insight, here’s how users have rated these products. Intercom is rated 4.5 while Tidio is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Intercom vs Tidio with the following detailed pricing plan info. Intercom has not provided information about its pricing. On the other hand, Tidio comes in 4 packages: Free, Growth, Plus, Premium.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Intercom and Tidio based on their key features and functionalities to pick the right one for your business.
- Analytics
- Content Management System
- Team Inbox
- Event Tracking
- CRM Integration
- Third Party Integrations
- Help Center
- Email Integration
- In App Messaging
- Custom Bots
- Product Tours
- Live Chat System
- Email Marketing
- Automated Campaigns
- Behavioral Targeting
- Analytics
- Content Management System
- Team Inbox
- Event Tracking
- CRM Integration
- Third Party Integrations
- Help Center
- Email Integration
- In App Messaging
- Custom Bots
- Product Tours
- Live Chat System
- Email Marketing
- Automated Campaigns
- Behavioral Targeting
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Intercom and Tidio for better insights.
Awards
Intercom and Tidio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.
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Write a ReviewUser Reviews
Based on all the user reviews and ratings received by Intercom and Tidio in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while Tidio has 5 reviews
No reviews yet. Be the first to review
Write a ReviewPros
The user interface is so good for easy navigation to other modules of the tool.
Posted by - Bahati Asher Faith
Pros
The most impressive feature that we valued from Tidio is its mobile application for iOS/Android. This allows our co-workers and me to provide support outside working hours and when we are on the go and not available at the office.
Posted by - Cameron Straw
Cons
Tidio has a negative impact on my websites speed performance, according to the reports from Chrome Developer Tools. I think the HTML and CSS are not minified, and this kind of affects my websites performance.
Posted by - Jason Emmanuel
Cons
The software has all features I need. I dont know anything that is missing. The software is the best.
Posted by - AyandaK Khwela
Specifications
Check out the specifications of Intercom and Tidio. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Intercom and Tidio. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Intercom and Tidio work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Intercom and Tidio and learn how they operate. Explore the company name, its location, and more!
Intercom
San Francisco
Alternatives
FAQs
Which is the better option between Intercom and Tidio?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Intercom has an advantage over Tidio.
What are the key features of Intercom and Tidio?
Key features of Intercom include live chat, email marketing, in app messaging, customer segmentation, automated campaigns, a/b testing, while Tidio offers features, such as live chat, chatbots, email integration, messenger integration.
Intercom and Tidio cater to which types of businesses?
Intercom is suitable for Startups, SMBs & Enterprises, whereas Tidio is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
For what other purposes can Intercom and Tidio be used?
Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while Tidio can be utilized as a ticketing management software, help desk software and live chat software.
Do Intercom and Tidio offer a free trial?
Yes, Intercom and Tidio provide a free trial to its users.
Tidio
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