Are you struggling to find the perfect Marketing Automation Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Intercom vs. WhatsApp Web all in one place to simplify your decision-making process. Intercom is rated 4.5 while WhatsApp Web is rated 4.7.

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List of All Marketing Automation Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Marketing Automation

4.5

(6 Reviews)
Free Demo
Free Demo

Customer Engagement

4.7

(171 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Intercom vs WhatsApp Web with the following detailed pricing plan info.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Intercom and WhatsApp Web based on their key features and functionalities to pick the right one for your business.

  • Analytics
  • Team Inbox
  • Email Integration
  • Channel Analytics
  • Knowledge Base
  • Affiliate Management
  • Third Party Integrations
  • Product Tours
  • Lead Qualification
  • Customer Segmentation
  • Help Center
  • Lead Management
  • Live Chat
  • Channel Management
  • Analytics And Reporting
View All Intercom Features
  • Analytics
  • Team Inbox
  • Email Integration
  • Channel Analytics
  • Knowledge Base
  • Affiliate Management
  • Third Party Integrations
  • Product Tours
  • Lead Qualification
  • Customer Segmentation
  • Help Center
  • Lead Management
  • Live Chat
  • Channel Management
  • Analytics And Reporting
View All WhatsApp Web Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Intercom and WhatsApp Web for better insights.

Intercom Screenshot
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1/4

Intercom Screenshot Intercom Screenshot Intercom Screenshot
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Intercom Screenshot
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1/2

Intercom Screenshot
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Ratings

Compare how Intercom stacks up against WhatsApp Web in terms of ratings and user experience. Select the Marketing Automation software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Intercom Reviews
Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.3
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.2
Customer Support
Customer Support 4.1
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
97%
View All WhatsApp Web Reviews

Awards

Intercom and WhatsApp Web have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Marketing Automation Software category.

Intercom Award
Intercom Award

User Reviews

Based on all the user reviews and ratings received by Intercom and WhatsApp Web in Marketing Automation Software category, we've provided an average user rating for each software below. Intercom has 6 reviews while WhatsApp Web has 171 reviews

No reviews yet. Be the first to review

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Pros

Its cool, easy to use, and very simple too.

Posted by - yasir hamesh

Pros

One of the greatest benefits of utilizing WhatsApp Web is having the option to use a larger keyboard and display for chats. If youre consistently on WhatsApp — for instance, to handle customer complaints, orders, or other inquiries.

Posted by - Rahat Student Consultancy

Cons

Sometimes the call breaks.

Posted by - Sara

Cons

1 # Capacity of group members 2# forward message contact capacity can improve.

Posted by - muhammad bilal

View All WhatsApp Web Reviews

Specifications

Check out the specifications of Intercom and WhatsApp Web. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Intercom and WhatsApp Web work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Intercom and WhatsApp Web and learn how they operate. Explore the company name, its location, and more!

Company Name

Intercom

Headquarter

San Francisco

Company Name

Think Whatsapp

Headquarter

Mumbai

FAQs

Which mobile platforms do Intercom and WhatsApp Web support?

Intercom supports Android and IOS, while WhatsApp Web supports Android.

Do Intercom and WhatsApp Web offer a free trial?

Intercom provides a free trial, while WhatsApp Web doesn’t offer free trial.

Which is the better option between Intercom and WhatsApp Web?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, WhatsApp Web has an advantage over Intercom.

For what other purposes can Intercom and WhatsApp Web be used?

Apart from being a Marketing Automation software, Intercom can be used as a bulk sms software, help desk software, customer feedback software and email marketing software, while WhatsApp Web can be utilized as a video conferencing software.

What level of customer support can I expect from Intercom and WhatsApp Web?

Intercom provides customer support over various channels including email and live support, and WhatsApp Web provides customer support over email and more.

Intercom

Free Demo
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