Choosing the right Live Chat Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Kayako and Acquire. The critical question remains: Kayako versus Acquire - which is better? Kayako offers robust features such as canned responses, customizable branding and agent performance reports while Acquire has features like file sharing, canned responses and multi language support.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Live Chat Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Kayako vs Acquire with the following detailed pricing plan info. Kayako comes in 3 packages: Inbox, Growth, Scale. On the other hand, Acquire has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Kayako and Acquire based on their key features and functionalities to pick the right one for your business.
- Canned Responses
- Customizable Branding
- Agent Performance Reports
- Integration With CRM
- Call Me Option
- Issue Tracking
- File Sharing
- Multi Language Support
- Chat Tags
- Proactive Chat Invitations
- Chat Analytics
- Document Management
- Agent Collision Detection
- Real Time Monitoring
- Automatic Chat Translation
- Canned Responses
- Customizable Branding
- Agent Performance Reports
- Integration With CRM
- Call Me Option
- Issue Tracking
- File Sharing
- Multi Language Support
- Chat Tags
- Proactive Chat Invitations
- Chat Analytics
- Document Management
- Agent Collision Detection
- Real Time Monitoring
- Automatic Chat Translation
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Kayako and Acquire for better insights.
Awards
Kayako and Acquire have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Kayako and Acquire in Live Chat Software category, we've provided an average user rating for each software below. Kayako has 7 reviews while Acquire has not received any reviews. Be the first one to write Acquire review
Pros
Information on who else is viewing the conversation.
Posted by - Aakash Gandhi
Cons
Email notifications of conversations
Posted by - Aakash Gandhi
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Kayako and Acquire. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Kayako and Acquire. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Kayako and Acquire work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Kayako and Acquire and learn how they operate. Explore the company name, its location, and more!
Kayako Ltd.
London
Acquire
San Francisco
Alternatives
FAQs
Kayako and Acquire cater to which types of businesses?
Kayako is suitable for Startups, Enterprises & SMBs, whereas Acquire is suitable for Startups, SMBs & Enterprises.
What are the key features of Kayako and Acquire?
Key features of Kayako include real time live chat, visitor tracking, canned responses, chat routing, file sharing, chat transcripts, while Acquire offers features, such as live chat, chatbot, co browsing, video chat.
For what other purposes can Kayako and Acquire be used?
Apart from being a Live Chat software, Kayako can be used as a help desk software, live chat software, service desk management software and complaint management system, while Acquire can be utilized as a help desk software, whatsapp marketing software and customer service software.
Do Kayako and Acquire offer a free trial?
Kayako provides a free trial, while Acquire doesn’t offer free trial.
What level of customer support can I expect from Kayako and Acquire?
Kayako provides customer support over various channels including phone, email, live support and tickets, and Acquire provides customer support over phone, email, live support and more.
Kayako
