In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Kayako versus Emojot CXM. To get better insight, here’s how users have rated these products. Kayako is rated 4.7 while Emojot CXM is rated 4.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Kayako vs Emojot CXM with the following detailed pricing plan info. Kayako comes in 3 packages: Inbox, Growth, Scale. On the other hand, Emojot CXM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Kayako and Emojot CXM based on their key features and functionalities to pick the right one for your business.
- Visitor Banning
- Social Media Integration
- Live Chat System
- Chat Analytics
- Knowledge Base
- Chat Routing
- Custom Chat Surveys
- Real Time Live Chat
- Agent Collision Detection
- Customizable Chat Widget
- Visitor Tracking
- Agent Performance Reports
- Call Me Option
- Multi Language Support
- Automatic Chat Translation
- Visitor Banning
- Social Media Integration
- Live Chat System
- Chat Analytics
- Knowledge Base
- Chat Routing
- Custom Chat Surveys
- Real Time Live Chat
- Agent Collision Detection
- Customizable Chat Widget
- Visitor Tracking
- Agent Performance Reports
- Call Me Option
- Multi Language Support
- Automatic Chat Translation
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Kayako and Emojot CXM for better insights.
Awards
Kayako and Emojot CXM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Kayako and Emojot CXM in Live Chat Software category, we've provided an average user rating for each software below. Kayako has 7 reviews while Emojot CXM has 1 review
Pros
Information on who else is viewing the conversation.
Posted by - Aakash Gandhi
Cons
Email notifications of conversations
Posted by - Aakash Gandhi
Pros
Emojot prioritizes user experience, making it easy for companies to adapt and improve based on actual customer sentiment.
Posted by - Ruvangi Wijekulasuriya
Cons
Enhancing customization options for reporting could provide users with more tailored insights
Posted by - Ruvangi Wijekulasuriya
Specifications
Check out the specifications of Kayako and Emojot CXM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Kayako and Emojot CXM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Kayako and Emojot CXM and learn how they operate. Explore the company name, its location, and more!
Kayako Ltd.
London
Emojot Inc.
San Jose
Alternatives
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FAQs
For what other purposes can Kayako and Emojot CXM be used?
Apart from being a Live Chat software, Kayako can be used as a help desk software, live chat software, service desk management software and complaint management system, while Emojot CXM can be utilized as a customer experience management software.
Do Kayako and Emojot CXM offer a free trial?
Kayako provides a free trial, while Emojot CXM doesn’t offer free trial.
Kayako and Emojot CXM cater to which types of businesses?
Kayako is suitable for Startups, Enterprises & SMBs, whereas Emojot CXM is suitable for Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Kayako and Emojot CXM?
Kayako provides customer support over various channels including phone, email, live support and tickets, and Emojot CXM provides customer support over email, tickets, training and more.
What are the key features of Kayako and Emojot CXM?
Key features of Kayako include real time live chat, visitor tracking, canned responses, chat routing, file sharing, chat transcripts, while Emojot CXM offers features, such as real time feedback, sentiment analysis, customizable surveys, multi channel support.
Kayako
