Choosing the right Live Chat Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Kayako and FreeChat by Popupsmart. The critical question remains: Kayako versus FreeChat by Popupsmart - which is better? Kayako offers robust features such as proactive invitations, real time monitoring and department management while FreeChat by Popupsmart has features like file sharing, visitor banning and chat history.
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Plans and Pricing
Compare pricing of Kayako vs FreeChat by Popupsmart with the following detailed pricing plan info. Kayako comes in 3 packages: Inbox, Growth, Scale. On the other hand, FreeChat by Popupsmart comes in 1 packages: Free Plan.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Kayako and FreeChat by Popupsmart based on their key features and functionalities to pick the right one for your business.
- Proactive Invitations
- Real Time Monitoring
- Department Management
- Visitor Banning
- Custom Chat Surveys
- Chat Tags
- Automatic Chat Translation
- Live Chat System
- Chat Routing
- Agent Performance Reports
- File Sharing
- Visitor Tracking
- Customizable Branding
- Chat History
- Offline Messaging
- Proactive Invitations
- Real Time Monitoring
- Department Management
- Visitor Banning
- Custom Chat Surveys
- Chat Tags
- Automatic Chat Translation
- Live Chat System
- Chat Routing
- Agent Performance Reports
- File Sharing
- Visitor Tracking
- Customizable Branding
- Chat History
- Offline Messaging
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Kayako and FreeChat by Popupsmart for better insights.
Awards
Kayako and FreeChat by Popupsmart have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Kayako and FreeChat by Popupsmart in Live Chat Software category, we've provided an average user rating for each software below. Kayako has 7 reviews while FreeChat by Popupsmart has not received any reviews. Be the first one to write FreeChat by Popupsmart review
Pros
Information on who else is viewing the conversation.
Posted by - Aakash Gandhi
Cons
Email notifications of conversations
Posted by - Aakash Gandhi
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Kayako and FreeChat by Popupsmart. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Kayako and FreeChat by Popupsmart work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Kayako and FreeChat by Popupsmart and learn how they operate. Explore the company name, its location, and more!
Kayako Ltd.
London
Popupsmart
Florida
Alternatives
FAQs
What level of customer support can I expect from Kayako and FreeChat by Popupsmart?
Kayako provides customer support over various channels including phone, email, live support and tickets, and FreeChat by Popupsmart provides customer support over email, live support and more.
Do Kayako and FreeChat by Popupsmart offer a free trial?
Yes, Kayako and FreeChat by Popupsmart provide a free trial to its users.
What are the key features of Kayako and FreeChat by Popupsmart?
Key features of Kayako include real time live chat, visitor tracking, canned responses, chat routing, file sharing, chat transcripts, while FreeChat by Popupsmart offers features, such as real time visitor monitoring, customizable chat widget, automated greetings, chatbot integration.
Kayako and FreeChat by Popupsmart cater to which types of businesses?
Kayako is suitable for Startups, Enterprises & SMBs, whereas FreeChat by Popupsmart is suitable for Freelancer, Startups & SMBs.
Kayako
